Compare Loop Returns and ZigZag 
Featured Products
At a Glance
Market Segments
Small-Business (68.3% of reviews)
Mid-Market (37.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Loop Returns
Star Rating
(62)4.7 out of 5
Market Segments
Small-Business (68.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing plansZigZag
Star Rating
(16)4.6 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZigZagLoop Returns vs ZigZag
When assessing the two solutions, reviewers found Loop Returns easier to use and administer. However, reviewers preferred the ease of set up, and doing business with ZigZag overall.
- Reviewers felt that Loop Returns meets the needs of their business better than ZigZag.
- When comparing quality of ongoing product support, reviewers felt that Loop Returns is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Loop Returns over ZigZag.
Pricing
Entry-Level Pricing
Loop Returns
OFFSET
Free
Free software + return shipping. All of Loop's best functionality.
Eligible for merchants with over 10,000 annual orders.
- Returns software
- US return shipping labels
- Return Bars®
ZigZag
No pricing availableFree Trial
Loop Returns
No trial information availableZigZag
No trial information availableRatings
Meets Requirements
9.1
46
8.9
16
Ease of Use
9.4
46
8.7
15
Ease of Setup
9.0
35
9.5
16
Ease of Admin
9.5
34
9.2
8
Quality of Support
9.4
44
8.5
16
Has the product been a good partner in doing business?
9.3
34
9.4
8
Product Direction (% positive)
10.0
42
9.2
15
Features by Category
Integrations
9.3
33
9.2
15
8.2
14
8.5
14
7.7
18
7.8
13
8.7
10
8.3
15
Tracking
8.9
31
8.4
15
9.0
23
7.7
13
Transactions
9.3
34
7.6
13
9.0
23
Feature Not Available
9.0
34
7.2
13
9.1
30
7.6
13
Categories
Categories
Shared Categories
Loop Returns and ZigZag are categorized as Returns Management
Unique Categories
Loop Returns has no unique categories
ZigZag has no unique categories
Reviews
Reviewers' Company Size
Loop Returns
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZigZag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
60.0%
Retail
25.0%
Consumer Goods
5.0%
Consumer Services
3.3%
Sporting Goods
1.7%
Other
5.0%
Retail
56.3%
Apparel & Fashion
25.0%
Logistics and Supply Chain
6.3%
Import and Export
6.3%
Financial Services
6.3%
Other
0.0%
Discussions
Loop Returns has no discussions with answers
ZigZag has no discussions with answers
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