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Compare Loop Returns and Narvar 
Featured Products
At a Glance
Market Segments
Small-Business (68.3% of reviews)
Mid-Market (48.0% of reviews)
Entry-Level Pricing
Free
No pricing available
Loop Returns
Star Rating
(62)4.7 out of 5
Market Segments
Small-Business (68.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing plansNarvar
Star Rating
(149)4.2 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NarvarSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Narvar excels in enhancing customer experience with its out-of-the-box solutions. Users appreciate the platform's ability to seamlessly integrate with their brand aesthetics, making it easy to add custom assets and updates, which has significantly boosted their revenue from transactional communications.
- Users say that Loop Returns provides a streamlined process for managing returns and exchanges, which is particularly beneficial for small teams. One user noted that their ticket volume decreased by 80% after implementing Loop, highlighting its effectiveness in simplifying return management.
- Reviewers mention that Narvar's user-friendly interface allows for easy updates and has drastically reduced order and tracking inquiries by 86%. This ease of use is a significant advantage for businesses looking to improve operational efficiency.
- According to verified reviews, Loop Returns stands out for its detailed and intuitive website, making it easy for users to navigate. This simplicity is crucial for small businesses that may not have extensive resources for training or support.
- G2 reviewers highlight that while Narvar has a higher overall satisfaction score, Loop Returns has received praise for its quality of support and ease of setup, with users noting that it is straightforward to get started and manage returns without overwhelming their small teams.
- Users report that Narvar's robust features contribute to a higher G2 Score, reflecting its strong market presence and user satisfaction. However, Loop Returns' focus on small businesses and its free entry-level pricing make it an attractive option for those just starting out in e-commerce.
Pricing
Entry-Level Pricing
Loop Returns
OFFSET
Free
Free software + return shipping. All of Loop's best functionality.
Eligible for merchants with over 10,000 annual orders.
- Returns software
- US return shipping labels
- Return Bars®
Narvar
No pricing availableFree Trial
Loop Returns
No trial information availableNarvar
No trial information availableRatings
Meets Requirements
9.1
46
8.5
114
Ease of Use
9.4
46
8.1
114
Ease of Setup
9.0
35
7.6
93
Ease of Admin
9.5
34
8.0
65
Quality of Support
9.4
44
8.3
111
Has the product been a good partner in doing business?
9.3
34
8.5
66
Product Direction (% positive)
10.0
42
8.2
109
Features by Category
Labels
Not enough data
6.8
39
Not enough data
7.3
40
Not enough data
6.8
38
Order management
Not enough data
8.6
52
Not enough data
8.1
42
Not enough data
Feature Not Available
Not enough data
8.4
46
Carrier and rate management
Not enough data
Feature Not Available
Not enough data
8.0
40
Not enough data
Feature Not Available
Inventory management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
7.6
42
Not enough data
Feature Not Available
Not enough data
7.1
37
Integrations
9.3
33
8.8
68
8.2
14
7.7
49
7.7
18
7.5
51
8.7
10
7.7
50
Tracking
8.9
31
9.0
64
9.0
23
7.8
53
Transactions
9.3
34
7.6
51
9.0
23
Feature Not Available
9.0
34
7.9
56
9.1
30
7.3
50
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
6.2
29
Not enough data
7.2
32
Not enough data
6.4
31
Categories
Categories
Shared Categories
Loop Returns and Narvar are categorized as Returns Management
Unique Categories
Loop Returns has no unique categories
Reviews
Reviewers' Company Size
Loop Returns
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
60.0%
Retail
25.0%
Consumer Goods
5.0%
Consumer Services
3.3%
Sporting Goods
1.7%
Other
5.0%
Retail
31.7%
Apparel & Fashion
30.9%
Consumer Goods
8.9%
Luxury Goods & Jewelry
3.3%
Pharmaceuticals
2.4%
Other
22.8%
Discussions
Loop Returns has no discussions with answers
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
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