# Loop Communications vs RingEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in providing a comprehensive communication platform, allowing users to manage outgoing calls, video meetings, and internal communication all in one place. This integration is particularly appreciated by users who value convenience and efficiency in their daily operations.
- **Users say** that Loop Communications stands out for its exceptional customer service, with many highlighting the responsiveness of their support team. One user noted that they have experienced minimal downtime, which is a significant improvement compared to their previous provider.
- **Reviewers mention** that RingEX has a user-friendly interface, making it easy to navigate and utilize its features. Users have praised the platform for its intuitive onboarding process, which helps new users get up to speed quickly.
- **According to verified reviews** , Loop Communications is recognized for its robust feature set that supports business growth. Users appreciate the flexibility it offers, allowing organizations to adapt their communication needs as they evolve.
- **G2 reviewers highlight** that while RingEX has a higher overall satisfaction score, some users feel it could improve in specific areas like setup and administrative tasks. However, many still find it a reliable choice for their communication needs.
- **Users report** that both platforms have their strengths, but RingEX's higher volume of recent reviews suggests a more active user base, which may indicate ongoing improvements and updates that enhance user experience over time.



| | Loop Communications | RingEX | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 110 | 1,370 | 
| **Largest Market Segment** | Small-Business (67.3% of reviews) | Small-Business (58.2% of reviews) | 
| **Entry Level Price** | $70 month per company | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Loop Communications

**Not enough data**

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

---
## Ratings Comparison
| Rating | Loop Communications | RingEX | 
|---|---|---|
  | **Meets Requirements** | 9.7 (92 reviews) | 8.8 (1120 reviews) | 
  | **Ease of Use** | 9.6 (92 reviews) | 8.6 (1136 reviews) | 
  | **Ease of Setup** | 9.5 (45 reviews) | 8.2 (718 reviews) | 
  | **Ease of Admin** | 9.5 (45 reviews) | 8.3 (638 reviews) | 
  | **Quality of Support** | 9.8 (94 reviews) | 8.0 (1022 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (46 reviews) | 8.3 (626 reviews) | 
  | **Product Direction (% positive)** | 9.2 (93 reviews) | 7.9 (1093 reviews) | 

---
## Pricing

### Loop Communications

#### Entry-Level Pricing

Plan: Hosted Phone System

Price: $70 month per company

Description: All features, support, and changes included.


[Browse all 2 editions](https://www.g2.com/products/loop-communications/pricing)

#### Free Trial

No

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Editing** | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Fax Number** | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | 8.4 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Call Analytics

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Quality Assurance

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | 8.9/10 | 300 |

#### Collaboration Tools

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (254 reviews) | 
| **Presentations** | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | 8.9 (140 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Scheduling** | Not enough data | 8.8 (243 reviews) | 
| **Recording** | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (245 reviews) | 
| **Browser Application** | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (161 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | 8.8/10 | 257 |

#### Platform

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Omnichannel** | Not enough data | Feature Not Available | 
| **Mobile Access** | Not enough data | 9.0 (238 reviews) | 
| **Queue Management** | Not enough data | 8.7 (224 reviews) | 
| **Call Routing** | Not enough data | 9.1 (234 reviews) | 
| **Call Back** | Not enough data | 8.7 (220 reviews) | 
| **IVR** | Not enough data | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.7 (219 reviews) | 

#### Generative AI

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Workforce Management

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Call Monitoring** | Not enough data | 8.8 (222 reviews) | 
| **Performance Evaluation** | Not enough data | 8.6 (216 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (224 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | 8.8/10 | 65 |

#### Basic Communication - Cloud PBX

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Call Management** | Not enough data | 8.9 (60 reviews) | 
| **Communication Management** | Not enough data | 8.9 (58 reviews) | 
| **Scalability** | Not enough data | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | 8.3 (57 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (56 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (54 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | 9.1/10 | 94 |
| **RingEX** | 8.4/10 | 584 |

#### Platform Basics - VoIP Providers

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.5 (96 reviews) | 
| **Call Management** | Not enough data | 8.8 (121 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (89 reviews) | 
| **Integrations** | Not enough data | 8.1 (105 reviews) | 
| **Virtual PBX** | Not enough data | 8.0 (82 reviews) | 
| **SIP trunking services** | Not enough data | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Phone Calls** | 9.4 (83 reviews) ✓ Verified | 9.1 (538 reviews) ✓ Verified | 
| **Video Calls** | Feature Not Available | 8.3 (399 reviews) ✓ Verified | 
| **Instant Messaging** | Feature Not Available | 8.7 (437 reviews) ✓ Verified | 
| **Screen Sharing** | Feature Not Available | 8.2 (362 reviews) ✓ Verified | 
| **Conference Calls** | 9.1 (55 reviews) ✓ Verified | 8.6 (429 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.6 (80 reviews) ✓ Verified | 9.0 (439 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (54 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (51 reviews) | 

#### Access

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Software Pairing** | 8.3 (31 reviews) | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | 8.5 (28 reviews) | 8.4 (394 reviews) ✓ Verified | 
| **Individual Download** | Feature Not Available | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Hold Music** | 9.0 (66 reviews) ✓ Verified | 8.3 (447 reviews) | 
| **Automated Attendants** | 9.2 (62 reviews) ✓ Verified | 8.4 (407 reviews) ✓ Verified | 
| **VOiP Number** | 9.3 (64 reviews) ✓ Verified | 9.0 (473 reviews) ✓ Verified | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Loop Communications** | N/A | N/A |
| **RingEX** | 8.5/10 | 72 |

#### Agentic AI - UCaaS Platforms

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Feature Not Available | 
| **Native VoIP** | Not enough data | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 8.2 (18 reviews) | 

#### Features

| Feature | Loop Communications | RingEX | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.9 (58 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.2 (49 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to RingEX (10):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Loop Communications | RingEX | 
|---|---|---|
| **Small-Business** | 67.3% | 58.2% | 
| **Mid-Market** | 31.7% | 35.2% | 
| **Enterprise** | 1.0% | 6.6% | 

### By Industry

#### Loop Communications

- **Insurance:** 12.5%
- **Medical Practice:** 9.6%
- **Hospital & Health Care:** 7.7%
- **Accounting:** 4.8%
- **Information Technology and Services:** 4.8%
- **Non-Profit Organization Management:** 4.8%
- **Health, Wellness and Fitness:** 4.8%
- **Mechanical or Industrial Engineering:** 3.8%
- **Real Estate:** 3.8%
- **Construction:** 3.8%
- **Other:** 39.4%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Construction:** 3.4%
- **Other:** 52.0%

---
## Alternatives

### Alternatives to Loop Communications

- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3375 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)

### Alternatives to RingEX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (927 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1548 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)

---
## Top Discussions

### Loop Communications

- Title: [What is VoIP?](https://www.g2.com/discussions/what-is-voip) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Voice Over Internet Protocol (VOIP) is technology that allows telephone calls over the Internet. It’s the technology we use."
- Title: [Why does hosted VoIP save businesses money?](https://www.g2.com/discussions/saving-money) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hosted VOIP is the easiest and least expensive way to get a dial tone. It provides more features for less money. There are no long distance charges within..."
- Title: [What features are included?](https://www.g2.com/discussions/included-features) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "All of them. (We never charge à la carte.) You get Automated Attendant, Blacklists, External Call Transfers, Call Detail Records, Situational Call Forward,..."
- Title: [How do I buy my phones?](https://www.g2.com/discussions/buying-phones) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We can help you purchase the best phone for your needs. There are many options available."
- Title: [What is a hosted PBX?](https://www.g2.com/discussions/hosted-pbx) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "A Hosted PBX is a “phone system in the cloud”. No equipment is needed in your office to maintain or service."

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/loop-communications-vs-ringex)