G2 reviewers report that Looker excels in providing a user-friendly interface and design, making it easy to build interactive dashboards quickly. Users appreciate the ability to visualize key performance indicators effectively, such as engagement rates and session metrics.
Users say Smartlook shines in its visual analytics capabilities, particularly with features like heat maps that help identify user drop-off points on websites. This functionality is frequently highlighted by users who rely on it for daily insights into user behavior.
Reviewers mention that Looker has a strong reputation for flexibility and customization, especially in integrating with various data sources. Users in the Quality Engineering sector have noted its effectiveness in tracking test case automation metrics, showcasing its adaptability to different business needs.
According to verified reviews, Smartlook's recording features are a standout, allowing users to easily organize and filter recordings to find specific data sets. This capability is particularly valued by teams looking to understand user interactions in detail.
G2 reviewers highlight that while Looker has a higher overall satisfaction score, Smartlook's ease of setup and administration is frequently praised, with users noting a smoother onboarding experience that allows for quicker deployment in small business environments.
Users report that both products offer solid support, but Smartlook edges out slightly in quality of support ratings. Users appreciate the responsiveness and helpfulness of Smartlook's support team, which enhances their overall experience with the product.
No, Looker is not an ETL tool. It is a Business Intelligence (BI) and Data Analytics platform that helps users visualize, explore and analyze data.Read more
Best way to start on visualizations?
2 Comments
AG
Looker has a built-in set of visualizations that you can automatically apply to any dataset that they work with. Once you setup your initial connection to a...Read more
Which databases does Looker work with?
1 Comment
Official Response from Looker
Looker works with any SQL readable data store, including Hadoop. Looker sits in-database allowing you to access all of your row level data and leverage the...Read more
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