Compare Looker and SAP Crystal Reports 
Featured Products
At a Glance
Market Segments
Mid-Market (60.7% of reviews)
Mid-Market (38.0% of reviews)
Entry-Level Pricing
No pricing available
$495 user
Looker
Star Rating
(1,617)4.4 out of 5
Market Segments
Mid-Market (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LookerSAP Crystal Reports
Star Rating
(209)4.2 out of 5
Market Segments
Mid-Market (38.0% of reviews)
Pros & Cons
Entry-Level Pricing
$495 user
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Looker excels in user experience, particularly highlighting its intuitive user interface and design. Users appreciate the ability to quickly build interactive dashboards with real-time data, making it a favorite for analytics tasks.
- Users say that SAP Crystal Reports provides a solid reporting experience, especially for those who need clear and interactive views without the full application. Its friendly GUI and effective formatting options are noted as strengths, but some users feel it lacks the flexibility seen in Looker.
- Reviewers mention that Looker has a significantly faster implementation process, with many praising its ease of configuration across multiple integrations. This is particularly beneficial for teams looking to get up and running quickly with their analytics.
- According to verified reviews, while both products have their strengths, Looker outshines SAP Crystal Reports in terms of quality of support. Users report a more responsive support experience with Looker, which enhances their overall satisfaction with the product.
- G2 reviewers highlight that Looker’s dashboards and reporting capabilities are particularly robust, with features that allow for detailed visualizations and real-time updates. Users have noted the effectiveness of its engagement metrics and customizable options, which are less emphasized in SAP Crystal Reports.
- Users express that while SAP Crystal Reports is effective for traditional reporting needs, it may not meet the demands of modern analytics as well as Looker does. The latter's ability to provide actionable insights through advanced visualizations is a key differentiator that resonates with users seeking more dynamic reporting solutions.
Pricing
Entry-Level Pricing
Looker
No pricing availableSAP Crystal Reports
SAP Crystal Reports 2020 - full product
$495
user
Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages
- Create highly formatted, pixel-perfect reports quickly using an intuitive design interface and efficient workflows
- Deliver personalized reports to your business users’ preferred destination in their preferred language and format
- Combine and connect directly to a variety of data sources across the organization
Free Trial
Looker
Free Trial is available
SAP Crystal Reports
Free Trial is available
Ratings
Meets Requirements
8.7
1,107
8.8
186
Ease of Use
8.3
1,112
7.7
186
Ease of Setup
8.2
590
7.6
101
Ease of Admin
8.3
432
8.0
95
Quality of Support
8.6
945
7.6
146
Has the product been a good partner in doing business?
8.9
410
7.8
85
Product Direction (% positive)
8.7
1,038
6.8
184
Features by Category
Reports
8.6
667
|
Verified
8.3
149
8.2
619
|
Verified
7.6
127
8.2
662
|
Verified
7.8
127
8.3
530
|
Verified
7.7
77
8.7
666
|
Verified
7.8
113
Self Service
8.4
624
|
Verified
Not enough data
8.6
640
|
Verified
Not enough data
8.4
613
|
Verified
Not enough data
8.1
616
|
Verified
Not enough data
8.3
590
|
Verified
Not enough data
7.7
501
|
Verified
Not enough data
Advanced Analytics
7.6
430
|
Verified
Not enough data
8.4
633
|
Verified
Not enough data
8.0
515
|
Verified
Not enough data
Building Reports
8.3
386
|
Verified
Not enough data
8.4
399
|
Verified
Not enough data
8.1
356
|
Verified
Not enough data
8.1
330
|
Verified
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
8.6
667
|
Verified
8.3
149
8.2
619
|
Verified
7.6
127
8.2
662
|
Verified
7.8
127
8.3
530
|
Verified
7.7
77
8.7
666
|
Verified
7.8
113
Reports
8.5
111
8.4
31
8.5
108
8.4
28
8.0
103
8.3
27
Generative AI
7.0
101
7.2
15
7.1
101
7.7
15
Visualization
8.5
115
8.5
28
8.4
111
8.3
27
8.7
114
8.6
28
8.3
110
8.0
28
Data Updates
8.1
108
7.8
27
8.3
106
7.8
26
Collaboration
8.4
108
8.1
29
8.0
107
7.7
28
8.0
103
7.4
26
Data Updates
7.9
138
8.2
36
8.0
141
8.5
35
8.5
144
8.4
36
Reports
8.6
667
|
Verified
8.3
149
8.2
619
|
Verified
7.6
127
8.2
662
|
Verified
7.8
127
8.3
530
|
Verified
7.7
77
8.7
666
|
Verified
7.8
113
Data Preparation
8.3
286
|
Verified
Not enough data
8.3
264
|
Verified
Not enough data
Data Modeling and Blending
8.5
312
|
Verified
Not enough data
8.7
331
|
Verified
Not enough data
8.3
312
|
Verified
Not enough data
Generative AI
7.1
89
Not enough data
7.1
87
Not enough data
Agentic AI - Analytics Platforms
7.3
41
Not enough data
7.4
40
Not enough data
7.4
40
Not enough data
7.1
40
Not enough data
7.4
41
Not enough data
7.5
40
Not enough data
7.7
39
Not enough data
Self Service
8.4
624
|
Verified
Not enough data
8.6
640
|
Verified
Not enough data
8.4
613
|
Verified
Not enough data
8.1
616
|
Verified
Not enough data
8.3
590
|
Verified
Not enough data
7.7
501
|
Verified
Not enough data
Deployment & Integration - Analytics Platforms
8.1
39
Not enough data
8.2
38
Not enough data
7.7
35
Not enough data
8.4
45
Not enough data
Advanced Analytics
7.6
430
|
Verified
Not enough data
8.4
633
|
Verified
Not enough data
8.0
515
|
Verified
Not enough data
Performance & Scalability - Analytics Platforms
7.7
47
Not enough data
8.0
36
Not enough data
Advanced Analytics & Modeling - Analytics Platforms
8.2
41
Not enough data
7.2
35
Not enough data
7.4
36
Not enough data
Agentic AI Capabilities - Analytics Platforms
7.2
35
Not enough data
7.5
36
Not enough data
7.7
35
Not enough data
7.4
35
Not enough data
Personalized Intelligence - Analytics Platforms
7.6
35
Not enough data
7.3
36
Not enough data
7.6
35
Not enough data
Building Reports
8.3
386
|
Verified
Not enough data
8.4
399
|
Verified
Not enough data
8.1
356
|
Verified
Not enough data
8.1
330
|
Verified
Not enough data
Reports
8.6
667
|
Verified
8.3
149
8.2
619
|
Verified
7.6
127
8.2
662
|
Verified
7.8
127
8.3
530
|
Verified
7.7
77
8.7
666
|
Verified
7.8
113
Self Service
8.4
624
|
Verified
Not enough data
8.6
640
|
Verified
Not enough data
8.4
613
|
Verified
Not enough data
8.1
616
|
Verified
Not enough data
8.3
590
|
Verified
Not enough data
7.7
501
|
Verified
Not enough data
Building Reports
8.3
386
|
Verified
Not enough data
8.4
399
|
Verified
Not enough data
8.1
356
|
Verified
Not enough data
8.1
330
|
Verified
Not enough data
Metrics
8.8
240
Not enough data
8.7
240
Not enough data
8.4
226
Not enough data
8.4
228
Not enough data
8.4
217
Not enough data
8.3
227
Not enough data
8.4
221
Not enough data
8.5
232
Not enough data
8.3
224
Not enough data
Reporting
8.4
243
Not enough data
Feature Not Available
Not enough data
8.6
244
Not enough data
8.5
247
Not enough data
8.1
201
Not enough data
8.4
207
Not enough data
9.0
256
Not enough data
Other
8.7
228
Not enough data
8.6
211
Not enough data
8.4
203
Not enough data
8.7
217
Not enough data
8.7
209
Not enough data
8.2
181
Not enough data
8.3
193
Not enough data
Agentic AI - Digital Analytics
7.6
16
Not enough data
7.9
16
Not enough data
7.9
17
Not enough data
8.0
17
Not enough data
Administration
8.4
219
Not enough data
8.4
196
Not enough data
8.5
248
Not enough data
8.6
242
Not enough data
Agentic AI - Sales Analytics
7.2
12
Not enough data
7.8
12
Not enough data
6.9
12
Not enough data
7.6
13
Not enough data
7.5
12
Not enough data
Data Sourcing
8.8
206
Not enough data
8.8
222
Not enough data
8.6
190
Not enough data
8.8
227
Not enough data
8.7
210
Not enough data
Predictive Analytics
8.3
154
Not enough data
8.2
150
Not enough data
8.2
148
Not enough data
8.1
165
Not enough data
Sales Management
8.4
162
Not enough data
8.2
141
Not enough data
8.6
171
Not enough data
8.7
169
Not enough data
Marketing Operations
8.6
222
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
228
|
Verified
Not enough data
8.9
245
|
Verified
Not enough data
8.4
130
Not enough data
Feature Not Available
Not enough data
Campaign Activity
8.6
231
|
Verified
Not enough data
8.8
261
|
Verified
Not enough data
8.5
213
|
Verified
Not enough data
8.5
214
|
Verified
Not enough data
8.4
200
|
Verified
Not enough data
7.9
120
|
Verified
Not enough data
Agentic AI - Marketing Analytics
6.8
14
Not enough data
7.7
15
Not enough data
7.4
15
Not enough data
Categories
Categories
Shared Categories
Looker and SAP Crystal Reports are categorized as Data Visualization
Unique Categories
Looker is categorized as Sales Analytics, Marketing Analytics, Embedded Business Intelligence, Analytics Platforms, and Digital Analytics
SAP Crystal Reports has no unique categories
Reviews
Reviewers' Company Size
Looker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Crystal Reports
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.6%
Information Technology and Services
11.1%
Marketing and Advertising
8.2%
Financial Services
7.5%
Internet
6.1%
Other
55.4%
Information Technology and Services
15.5%
Computer Software
6.0%
Accounting
4.0%
Hospital & Health Care
4.0%
Wholesale
3.0%
Other
67.5%
Discussions
Is looker an ETL tool?
3 Comments
AP
No, Looker is not an ETL tool. It is a Business Intelligence (BI) and Data Analytics platform that helps users visualize, explore and analyze data.Read more
Best way to start on visualizations?
2 Comments
AG
Looker has a built-in set of visualizations that you can automatically apply to any dataset that they work with. Once you setup your initial connection to a...Read more
Which databases does Looker work with?
1 Comment
Official Response from Looker
Looker works with any SQL readable data store, including Hadoop. Looker sits in-database allowing you to access all of your row level data and leverage the...Read more
What is SAP Crystal Reports?
2 Comments
AB
SAP Crystal is a report writing software that can connect to various databases that are SQL-based or similar to facilitate report writing. Technically coding...Read more
Why complex reports takes a bit more time to develop?
1 Comment
AN
More complex = more time.
I have seen ppl trying to user CR to build a BI tool ... charts, graphs and such . CR. CR does support those but there are other...Read more
What is SAP Crystal used for?
1 Comment
AS
It is used for generating analytical reports from various data sources, including SAP and non-SAP sources like SQL Server, MySQL, XML Microsoft Excel, etc.Read more
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