Compare Lookback vs User Interviews

See this
comparison of Lookback vs. User Interviews
based on data from user reviews. Lookback rates 4.5/5 stars with 14 reviews. User Interviews rates 3.8/5 stars with 13 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
Lookback
Free Trial Unavailable
User Interviews
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
7.3
Ease of Use
Ease of Use
9.0
7.9
Ease of Setup
Ease of Setup
10.0
Not enough data available
Ease of Admin
Ease of Admin
10.0
Not enough data available
Quality of Support
Quality of Support
7.7
6.9
Ease of Doing Business With
Ease of Doing Business With
8.7
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
10.0
6.1
Meets Requirements
Lookback
9.0
User Interviews
7.3
Ease of Use
Lookback
9.0
User Interviews
7.9
Ease of Setup
Lookback
10.0
User Interviews
Not enough data available
Ease of Admin
Lookback
10.0
User Interviews
Not enough data available
Quality of Support
Lookback
7.7
User Interviews
6.9
Ease of Doing Business With
Lookback
8.7
User Interviews
Not enough data available
Product Direction (% positive)
Lookback
10.0
User Interviews
6.1

Features

User Response Methods
Survey
Lookback
Not enough data available
User Interviews
Not enough data available
Video Snippets
Lookback
9.4
User Interviews
Not enough data available
Video Interview
Lookback
9.3
User Interviews
Not enough data available
Photo Submission
Lookback
Not enough data available
User Interviews
Not enough data available
Text/Notes
Lookback
Not enough data available
User Interviews
Not enough data available
Participant Selection
In-App
Lookback
Not enough data available
User Interviews
Not enough data available
In-Store
Lookback
Not enough data available
User Interviews
Not enough data available
On-Site
Lookback
Not enough data available
User Interviews
Not enough data available
Recruitment Pool
Lookback
Not enough data available
User Interviews
Not enough data available
Insights
Analytics
Lookback
Not enough data available
User Interviews
Not enough data available
Collaboration
Lookback
9.7
User Interviews
Not enough data available
Sorting
Lookback
Not enough data available
User Interviews
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.1%
53.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
23.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
42.9%
23.1%
Lookback
Small-Business
7.1%
Mid-Market
50.0%
Enterprise
42.9%
User Interviews
Small-Business
53.8%
Mid-Market
23.1%
Enterprise
23.1%

Reviewers' Industry

 
Internet
35.7%
Marketing and Advertising
15.4%
 
Computer Software
21.4%
Computer Software
15.4%
 
Writing and Editing
7.1%
Writing and Editing
7.7%
 
Telecommunications
7.1%
Telecommunications
7.7%
 
Retail
7.1%
Non-Profit Organization Management
7.7%
 
Other
21.4%
Other
46.2%
Lookback
Internet
35.7%
Computer Software
21.4%
Writing and Editing
7.1%
Telecommunications
7.1%
Retail
7.1%
Other
21.4%
User Interviews
Marketing and Advertising
15.4%
Computer Software
15.4%
Writing and Editing
7.7%
Telecommunications
7.7%
Non-Profit Organization Management
7.7%
Other
46.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G
User

In our experience, Lookback has been extremely useful in gathering feedback from real users on our UX on mobile. We often work with very non-tech-savvy users when we are testing and the platform is simple enough that they can use it independently on their...

Mari F.
User in Information Technology and Services

Super easy to use interface made it great to set my numbers and pick my participants. I was really amazed they managed to find people matching my required profile which was a fairly technical person. They were also really affordable. I really appreciate too...

Most Helpful Critical Review
Most Helpful Critical Review
Lucy H.
Administrator

Absolutely no complaints here. Really impressed with LookBack.

Nanda D.
User in Retail

Everytime i got accepted for surveys and scheduled a time to participate company would never call me.

 
Lookback
Most Helpful Favorable Review
G
User

In our experience, Lookback has been extremely useful in gathering feedback from real users on our UX on mobile. We often work with very non-tech-savvy users when we are testing and the platform is simple enough that they can use it independently on their...

Most Helpful Critical Review
Lucy H.
Administrator

Absolutely no complaints here. Really impressed with LookBack.

User Interviews
Most Helpful Favorable Review
Mari F.
User in Information Technology and Services

Super easy to use interface made it great to set my numbers and pick my participants. I was really amazed they managed to find people matching my required profile which was a fairly technical person. They were also really affordable. I really appreciate too...

Most Helpful Critical Review
Nanda D.
User in Retail

Everytime i got accepted for surveys and scheduled a time to participate company would never call me.

Screenshots

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Lookback
No screenshots provided
User Interviews
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