Compare Lookback and Respondent 
Featured Products
At a Glance
Market Segments
Mid-Market (63.2% of reviews)
Small-Business (63.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Lookback
Star Rating
(21)4.3 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LookbackRespondent
Star Rating
(516)4.6 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RespondentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Respondent excels in user satisfaction, boasting a significantly higher overall score compared to Lookback. Users appreciate its intuitive design, with one reviewer noting, "I love using Respondent because it's easy to use and helps me make money by offering surveys with incentives."
- According to verified reviews, Respondent has a much larger user base, reflected in its total of 370 reviews versus Lookback's 19. This volume suggests a more reliable consensus on the product's performance, with users frequently highlighting the platform's ability to connect them with the right professional profiles.
- Users say that Respondent's setup process is straightforward, making it easy for newcomers to get started. One user mentioned, "Setting it up was straightforward, as I only needed to provide general information like my name and email," which contrasts with Lookback, where users have noted a more complex integration process.
- Reviewers mention that while Lookback offers a user-friendly interface, it faces challenges in overall satisfaction compared to Respondent. Users appreciate Lookback's live observation feature during interviews, stating, "It's so valuable for team members to hear things directly from users during a testing session," but this does not outweigh the broader acclaim for Respondent.
- According to recent feedback, Respondent is praised for its contribution to data-driven decisions, with users finding its survey capabilities invaluable. In contrast, while Lookback's video analysis features are well-received, they do not seem to resonate as strongly with users as Respondent's overall functionality.
- G2 reviewers highlight that Respondent's quality of support is notably higher than Lookback's, with users rating it positively. One user remarked on the platform's effectiveness in gathering insights, indicating that Respondent not only meets but exceeds expectations in providing support and resources for its users.
Pricing
Entry-Level Pricing
Lookback
No pricing availableRespondent
No pricing availableFree Trial
Lookback
No trial information availableRespondent
No trial information availableRatings
Meets Requirements
8.7
15
8.9
289
Ease of Use
9.0
15
9.1
294
Ease of Setup
10.0
7
9.1
87
Ease of Admin
10.0
7
8.8
52
Quality of Support
8.2
10
8.9
275
Has the product been a good partner in doing business?
9.0
7
8.7
50
Product Direction (% positive)
10.0
16
8.8
287
Features by Category
User Response Methods
Not enough data
9.1
155
|
Verified
8.7
10
|
Verified
8.5
139
9.4
9
|
Verified
8.5
137
|
Verified
Not enough data
Feature Not Available
9.7
6
|
Verified
Feature Not Available
Participant Selection
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
135
|
Verified
Insights
Not enough data
8.3
142
|
Verified
9.4
8
|
Verified
8.3
139
|
Verified
6.7
5
|
Verified
8.4
144
|
Verified
Generative AI
Not enough data
8.6
66
Feedback Source
Not enough data
8.7
81
Not enough data
9.0
83
Not enough data
8.7
76
Not enough data
8.5
73
Not enough data
8.7
78
Feedback Management
Not enough data
8.8
74
Not enough data
8.9
77
Not enough data
8.8
78
Not enough data
9.1
82
Insights
Not enough data
8.8
73
Not enough data
8.9
74
Not enough data
9.2
76
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.8
169
Not enough data
8.8
180
Not enough data
8.5
170
Not enough data
8.7
170
Survey Customization
Not enough data
8.5
162
Not enough data
8.7
164
Not enough data
8.8
157
Not enough data
8.5
154
Survey Insights
Not enough data
8.8
165
Not enough data
8.3
149
Not enough data
8.7
156
Not enough data
8.7
167
Agentic AI - Survey
Not enough data
7.0
5
Not enough data
5.7
5
Not enough data
7.3
5
Categories
Categories
Shared Categories
Lookback and Respondent are categorized as User Research
Unique Categories
Lookback has no unique categories
Respondent is categorized as Consumer Video Feedback and Survey
Reviews
Reviewers' Company Size
Lookback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Respondent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
26.3%
Computer Software
21.1%
Writing and Editing
5.3%
Telecommunications
5.3%
Retail
5.3%
Other
36.8%
Computer Software
9.9%
Information Technology and Services
8.3%
Market Research
5.5%
Marketing and Advertising
5.0%
Accounting
3.9%
Other
67.4%
Discussions
Lookback has no discussions with answers
Is respondent legit?
6 Comments
TS
Absolute Read more
How do we get to know about suggested study for us?
3 Comments
SO
Everyone is not perfect in writing. Writing is a skilfull job and it is not possible for everyone to write. Most of the students hate writing essays in...Read more
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