# Lookback vs PlaybookUX Comparison

| | Lookback | PlaybookUX | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 21 | 15 | 
| **Largest Market Segment** | Mid-Market (63.2% of reviews) | Small-Business (46.7% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 


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## Ratings Comparison
| Rating | Lookback | PlaybookUX | 
|---|---|---|
  | **Meets Requirements** | 8.7 (15 reviews) | 9.0 (14 reviews) | 
  | **Ease of Use** | 9.0 (15 reviews) | 9.2 (14 reviews) | 
  | **Ease of Setup** | 10.0 (7 reviews) | 9.4 (6 reviews) | 
  | **Ease of Admin** | 10.0 (7 reviews) | 9.4 (6 reviews) | 
  | **Quality of Support** | 8.2 (10 reviews) | 9.6 (14 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (7 reviews) | 10.0 (5 reviews) | 
  | **Product Direction (% positive)** | 10.0 (16 reviews) | 9.2 (14 reviews) | 

---
## Pricing

### Lookback

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### PlaybookUX

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Lookback** | 8.8/10 | 11 |
| **PlaybookUX** | 9.1/10 | 14 |

#### User Response Methods

| Feature | Lookback | PlaybookUX | 
|---|---|---|
| **Survey** | Not enough data | 9.3 (9 reviews) | 
| **Video Snippets** | 8.7 (10 reviews) ✓ Verified | 9.5 (11 reviews) | 
| **Video Interview** | 9.4 (9 reviews) ✓ Verified | 9.5 (14 reviews) | 
| **Photo Submission** | Not enough data | 9.3 (7 reviews) | 
| **Text/Notes** | 9.7 (6 reviews) ✓ Verified | 8.6 (12 reviews) | 

#### Participant Selection

| Feature | Lookback | PlaybookUX | 
|---|---|---|
| **In-App** | Not enough data | 8.9 (12 reviews) | 
| **In-Store** | Feature Not Available | 9.3 (5 reviews) | 
| **On-Site** | Not enough data | 9.5 (7 reviews) | 
| **Recruitment Pool** | Not enough data | 9.0 (13 reviews) | 

#### Insights

| Feature | Lookback | PlaybookUX | 
|---|---|---|
| **Analytics** | Not enough data | 8.8 (13 reviews) | 
| **Collaboration** | 9.4 (8 reviews) ✓ Verified | 8.8 (13 reviews) | 
| **Sorting** | 6.7 (5 reviews) ✓ Verified | 9.2 (12 reviews) | 

#### Generative AI

| Feature | Lookback | PlaybookUX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)




---
## Reviewer Demographics

### By Company Size

| Segment | Lookback | PlaybookUX | 
|---|---|---|
| **Small-Business** | 5.3% | 46.7% | 
| **Mid-Market** | 63.2% | 40.0% | 
| **Enterprise** | 31.6% | 13.3% | 

### By Industry

#### Lookback

- **Internet:** 26.3%
- **Computer Software:** 21.1%
- **Writing and Editing:** 5.3%
- **Telecommunications:** 5.3%
- **Retail:** 5.3%
- **Real Estate:** 5.3%
- **Primary/Secondary Education:** 5.3%
- **Information Technology and Services:** 5.3%
- **Human Resources:** 5.3%
- **Financial Services:** 5.3%
- **Other:** 10.5%

#### PlaybookUX

- **Information Technology and Services:** 26.7%
- **Internet:** 13.3%
- **Design:** 13.3%
- **Banking:** 13.3%
- **Philanthropy:** 6.7%
- **Non-Profit Organization Management:** 6.7%
- **Health, Wellness and Fitness:** 6.7%
- **Financial Services:** 6.7%
- **Education Management:** 6.7%

---
## Alternatives

### Alternatives to Lookback

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (188 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (526 reviews)
- [Loop11](https://www.g2.com/products/loop11/reviews) — 3.7/5 stars (14 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)

### Alternatives to PlaybookUX

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (526 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Userback](https://www.g2.com/products/userback/reviews) — 4.7/5 stars (286 reviews)
- [Discuss](https://www.g2.com/products/discuss/reviews) — 4.7/5 stars (277 reviews)
- [CleverX](https://www.g2.com/products/cleverx/reviews) — 4.4/5 stars (253 reviews)
- [Gainsight Product Experience](https://www.g2.com/products/gainsight-product-experience/reviews) — 4.4/5 stars (242 reviews)

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## Top Discussions

### Lookback

No discussions available for this product.

### PlaybookUX

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lookback-vs-playbookux)