# Dscout vs Lookback Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Dscout excels in user satisfaction, receiving a significantly higher overall score compared to Lookback. Users appreciate its **intuitive interface** and the continuous improvements made to the platform, which enhance the overall user experience.
- **Users say** that Dscout is particularly strong in recruiting quality participants for qualitative research, with many highlighting its effectiveness for in-depth interviews and diary studies. The platform's ability to access diverse panels is noted as a major advantage, making the recruitment process seamless.
- **Reviewers mention** that while Lookback offers a user-friendly interface, it falls short in overall satisfaction compared to Dscout. Users appreciate the ease of navigation and integration with other platforms, but some feel that it lacks the depth of features that Dscout provides.
- **According to verified reviews** , Dscout's support quality stands out, with users rating it highly for responsiveness and helpfulness. In contrast, Lookback's support is viewed as adequate but not as robust, which may impact users who require more assistance.
- **Users highlight** that Lookback's live observation feature during interviews is a unique strength, allowing team members to engage in real-time. However, Dscout's collaborative tools are also praised, with users noting that they facilitate teamwork among researchers effectively.
- **Reviewers note** that Dscout's setup process is generally straightforward, but it does not match the ease of implementation that Lookback offers. Users of Lookback appreciate its quick onboarding, which can be a deciding factor for teams looking to get started rapidly.



| | Dscout | Lookback | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 189 | 21 | 
| **Largest Market Segment** | Enterprise (60.0% of reviews) | Mid-Market (63.2% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | No pricing available | 

---
## Top Pros & Cons

### Dscout

Pros:
- Ease of Use (77 reviews)
- Customer Support (60 reviews)

Cons:
- Missing Features (26 reviews)
- Participant Management (19 reviews)

### Lookback

**Not enough data**

---
## Ratings Comparison
| Rating | Dscout | Lookback | 
|---|---|---|
  | **Meets Requirements** | 8.7 (164 reviews) | 8.7 (15 reviews) | 
  | **Ease of Use** | 8.5 (168 reviews) | 9.0 (15 reviews) | 
  | **Ease of Setup** | 8.5 (93 reviews) | 10.0 (7 reviews) | 
  | **Ease of Admin** | 8.5 (35 reviews) | 10.0 (7 reviews) | 
  | **Quality of Support** | 9.5 (153 reviews) | 8.2 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (40 reviews) | 9.0 (7 reviews) | 
  | **Product Direction (% positive)** | 9.4 (163 reviews) | 10.0 (16 reviews) | 

---
## Pricing

### Dscout

#### Entry-Level Pricing

Plan: Core

Price: Contact Us Per Year

Description: For lean teams just getting started

Key Features:
- Full platform access to 7 research methods
- Unlimited concurrent studies
- AI analysis add-on available

[Browse all 3 editions](https://www.g2.com/products/dscout/pricing)

#### Free Trial

No

### Lookback

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Dscout** | N/A | N/A |
| **Lookback** | N/A | N/A |

#### Additional Functionality

| Feature | Dscout | Lookback | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Dscout** | 7.7/10 | 159 |
| **Lookback** | 8.8/10 | 11 |

#### User Response Methods

| Feature | Dscout | Lookback | 
|---|---|---|
| **Survey** | 8.0 (147 reviews) ✓ Verified | Not enough data | 
| **Video Snippets** | 8.9 (151 reviews) ✓ Verified | 8.7 (10 reviews) ✓ Verified | 
| **Video Interview** | 8.9 (136 reviews) ✓ Verified | 9.4 (9 reviews) ✓ Verified | 
| **Photo Submission** | 8.7 (145 reviews) ✓ Verified | Not enough data | 
| **Text/Notes** | 8.4 (148 reviews) ✓ Verified | 9.7 (6 reviews) ✓ Verified | 
| **Commenting/Notes** | Not enough data | Not enough data | 

#### Participant Selection

| Feature | Dscout | Lookback | 
|---|---|---|
| **In-App** | 7.8 (127 reviews) | Not enough data | 
| **In-Store** | 6.0 (96 reviews) | Feature Not Available | 
| **On-Site** | 6.3 (92 reviews) | Not enough data | 
| **Recruitment Pool** | 8.2 (143 reviews) ✓ Verified | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 

#### Insights

| Feature | Dscout | Lookback | 
|---|---|---|
| **Analytics** | 7.5 (140 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 7.9 (142 reviews) ✓ Verified | 9.4 (8 reviews) ✓ Verified | 
| **Sorting** | 7.8 (134 reviews) ✓ Verified | 6.7 (5 reviews) ✓ Verified | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dscout | Lookback | 
|---|---|---|
| **AI Text Summarization** | 6.2 (66 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dscout | Lookback | 
|---|---|---|
| **User Journeys** | Not enough data | Not enough data | 
| **Usability Testing** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **For Mobile** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Unmoderated Testing** | Not enough data | Not enough data | 
| **Screen Activity Recording** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Software Testing Management** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | 
| **Prototype Creation** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **User Research Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **For Websites** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Design Management** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Moderated Usability Testing** | Not enough data | Not enough data | 
| **Quantitative Metrics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Conversion Rate Optimization** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Video recording/Transcriptions** | Not enough data | Not enough data | 
| **Customizable Categories** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Performance Testing** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **Demographic Data** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Geotargeting** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **Dscout** | 7.8/10 | 52 |
| **Lookback** | N/A | N/A |

#### Feedback Source

| Feature | Dscout | Lookback | 
|---|---|---|
| **Invitation** | 7.8 (44 reviews) | Not enough data | 
| **Survey Link** | 8.5 (27 reviews) | Not enough data | 
| **App** | 8.6 (45 reviews) | Not enough data | 
| **Widget** | 6.7 (31 reviews) | Not enough data | 
| **Recruitment Pool** | 8.1 (48 reviews) | Not enough data | 

#### Feedback Management

| Feature | Dscout | Lookback | 
|---|---|---|
| **Media Library** | 8.0 (44 reviews) | Not enough data | 
| **Sorting** | 7.5 (46 reviews) | Not enough data | 
| **Sharing** | 7.8 (44 reviews) | Not enough data | 
| **Privacy** | 8.6 (46 reviews) | Not enough data | 

#### Insights

| Feature | Dscout | Lookback | 
|---|---|---|
| **Human Transcription** | 6.5 (38 reviews) | Not enough data | 
| **Computer Transcription** | 7.7 (47 reviews) | Not enough data | 
| **Analytics** | 7.6 (46 reviews) | Not enough data | 

#### Agentic AI - Demo Automation

| Feature | Dscout | Lookback | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Dscout** | N/A | N/A |
| **Lookback** | N/A | N/A |

#### Survey Management

| Feature | Dscout | Lookback | 
|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Dscout | Lookback | 
|---|---|---|
| **Question Branching** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Dscout | Lookback | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Dscout | Lookback | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dscout | Lookback | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Dscout** | 8.4/10 | 6 |
| **Lookback** | N/A | N/A |

#### Generative AI

| Feature | Dscout | Lookback | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Dscout | Lookback | 
|---|---|---|
| **Brand Design Consistency** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **Survey Deployment** | 8.0 (5 reviews) ✓ Verified | Not enough data | 
| **Feedback Collection** | 9.0 (5 reviews) ✓ Verified | Not enough data | 
| **Device Responsiveness** | 7.3 (5 reviews) ✓ Verified | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Process Management

| Feature | Dscout | Lookback | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 
| **Trigger Alerts** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Real-Time Action** | Not enough data | Not enough data | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### System Management

| Feature | Dscout | Lookback | 
|---|---|---|
| **Security** | 9.0 (5 reviews) ✓ Verified | Not enough data | 
| **System Monitoring** | 8.7 (5 reviews) | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dscout | Lookback | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **NPS of Employees** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Text Fields** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dscout** | N/A | N/A |
| **Lookback** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Dscout | Lookback | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Dscout | Lookback | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Dscout | Lookback | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Dscout | Lookback | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Dscout | Lookback | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dscout | Lookback | 
|---|---|---|
| **Customizable Questions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Face-to-Face** | Not enough data | Not enough data | 
| **Survey Sample Management** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Phone-Based** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Panel Management** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Paper-Based** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Dscout (4):** [Survey Software](https://www.g2.com/categories/survey), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms), [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Dscout | Lookback | 
|---|---|---|
| **Small-Business** | 16.7% | 5.3% | 
| **Mid-Market** | 23.3% | 63.2% | 
| **Enterprise** | 60.0% | 31.6% | 

### By Industry

#### Dscout

- **Information Technology and Services:** 10.1%
- **Financial Services:** 9.0%
- **Research:** 8.4%
- **Market Research:** 6.7%
- **Marketing and Advertising:** 6.2%
- **Computer Software:** 5.1%
- **Retail:** 4.5%
- **Health, Wellness and Fitness:** 3.9%
- **Automotive:** 3.4%
- **Design:** 3.4%
- **Other:** 39.3%

#### Lookback

- **Internet:** 26.3%
- **Computer Software:** 21.1%
- **Writing and Editing:** 5.3%
- **Telecommunications:** 5.3%
- **Retail:** 5.3%
- **Real Estate:** 5.3%
- **Primary/Secondary Education:** 5.3%
- **Information Technology and Services:** 5.3%
- **Human Resources:** 5.3%
- **Financial Services:** 5.3%
- **Other:** 10.5%

---
## Alternatives

### Alternatives to Dscout

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (530 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (189 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews)
- [Recollective](https://www.g2.com/products/recollective/reviews) — 4.5/5 stars (21 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23897 reviews)
- [Discuss](https://www.g2.com/products/discuss/reviews) — 4.7/5 stars (284 reviews)

### Alternatives to Lookback

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (189 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (530 reviews)
- [Loop11](https://www.g2.com/products/loop11/reviews) — 3.7/5 stars (14 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Lyssna](https://www.g2.com/products/lyssna/reviews) — 4.5/5 stars (181 reviews)

---
## Top Discussions

### Dscout

- Title: [Is dscout mobile only?](https://www.g2.com/discussions/is-dscout-mobile-only) — 1 comment
  > **Top comment:** "No—dscout's moderated and unmoderated tools work on both mobile and desktop. We even support both channels within the same project.

Let me know if I can..."
- Title: [How does dscout app work?](https://www.g2.com/discussions/how-does-dscout-app-work) — 1 comment
  > **Top comment:** "Research on dscout is presented to participants as "Missions." Tabs along the bottom organize opportunities to apply to missions, active missions, profile,..."
- Title: [What is the dscout app?](https://www.g2.com/discussions/what-is-the-dscout-app) — 1 comment
  > **Top comment:** "Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.

It's free..."
- Title: [What does dscout do with your information?](https://www.g2.com/discussions/what-does-dscout-do-with-your-information) — 1 comment, 1 upvote
  > **Top comment:** "We have separate policies for researcher (folks launching studies) and participants. Both are available to view here: https://dscout.com/legal"
- Title: [Can I use dScout for usability benchmark test? including perception survey?](https://www.g2.com/discussions/52218-can-i-use-dscout-for-usability-benchmark-test-including-perception-survey) — 1 comment, 1 upvote
  > **Top comment:** "Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and..."

### Lookback

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dscout-vs-lookback)