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At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (56.0% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Starting at $249.00
LogRocket
Star Rating
(2,244)4.6 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansUserpilot
Star Rating
(883)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogRocket excels in Error and Bug Tracking with a score of 8.4, while Userpilot falls short at 6.5. Reviewers mention that LogRocket's ability to capture detailed session replays helps in identifying and resolving issues quickly.
- Reviewers mention that Userpilot outperforms LogRocket in Quality of Support, scoring 9.5 compared to LogRocket's 8.9. Users on G2 appreciate Userpilot's responsive customer service and extensive documentation, which aids in faster onboarding.
- Users say that LogRocket shines in Ease of Setup with a score of 9.0, while Userpilot scores 8.6. Reviewers highlight that LogRocket's straightforward installation process allows teams to get started without extensive technical knowledge.
- G2 users report that Userpilot leads in Account-Level Analytics with a score of 8.6, compared to LogRocket's 7.7. Reviewers mention that Userpilot's analytics features provide deeper insights into user behavior, which is crucial for optimizing user experiences.
- Users report that LogRocket has a slight edge in Mouse Movement Tracking with a score of 8.7, while Userpilot scores 7.6. Reviewers say that LogRocket's detailed tracking capabilities help in understanding user interactions more effectively.
- Reviewers mention that Userpilot excels in Segmentation with a score of 8.6, compared to LogRocket's 7.5. Users on G2 appreciate Userpilot's advanced segmentation features, which allow for targeted messaging and improved user engagement.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
LogRocket
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.9
1,977
8.8
739
Ease of Use
8.7
2,014
8.6
794
Ease of Setup
9.0
1,064
8.6
592
Ease of Admin
9.1
663
8.7
337
Quality of Support
8.9
1,266
9.5
667
Has the product been a good partner in doing business?
9.1
584
9.3
334
Product Direction (% positive)
9.0
1,936
9.4
754
Features by Category
Metrics
8.9
330
Not enough data
8.5
304
Not enough data
8.2
292
Not enough data
8.7
306
Not enough data
8.4
290
Not enough data
7.9
271
Not enough data
8.0
260
Not enough data
8.0
258
Not enough data
8.0
264
Not enough data
Reporting
8.6
306
Not enough data
8.0
272
Not enough data
8.0
274
Not enough data
7.9
268
Not enough data
7.8
256
Not enough data
8.0
258
Not enough data
8.3
275
Not enough data
Other
8.5
279
Not enough data
8.1
251
Not enough data
8.3
259
Not enough data
7.6
229
Not enough data
7.3
152
Not enough data
Feature Not Available
Not enough data
7.8
231
Not enough data
Agentic AI - Digital Analytics
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Administration
8.2
319
Not enough data
8.3
313
Not enough data
8.7
362
Not enough data
8.3
342
Not enough data
User Behavior
8.9
1221
|
Verified
8.5
40
8.7
1202
|
Verified
7.6
38
7.9
1095
|
Verified
6.8
37
A/B Testing
8.4
1149
|
Verified
6.5
33
7.1
855
6.4
31
7.8
972
8.3
35
7.1
862
|
Verified
7.0
30
Visitor Information
8.7
1238
|
Verified
8.9
36
8.3
1200
8.2
34
Agentic AI - Session Replay
7.0
149
5.2
7
User Analysis
Not enough data
8.9
541
Not enough data
8.1
550
User Support
Not enough data
8.7
565
Not enough data
7.8
473
Not enough data
8.4
499
Walkthrough Type
Not enough data
8.2
495
Not enough data
8.9
541
Platform Basics - Digital Adoption Platform
Not enough data
8.4
96
Not enough data
8.9
102
Analytics - Digital Adoption Platform
Not enough data
8.6
99
Functions - Digital Adoption Platform
Not enough data
8.8
95
Not enough data
9.1
99
Agentic AI - Digital Adoption Platform
Not enough data
7.7
47
Product Analytics
7.7
368
8.6
269
8.3
407
8.6
274
7.5
372
8.6
273
7.5
364
8.2
266
7.2
362
7.7
250
7.3
340
7.8
244
Feature Not Available
7.5
241
7.5
354
7.4
248
Agentic AI - Product Analytics
6.2
41
6.7
36
5.9
40
6.7
36
6.4
40
7.0
36
6.2
41
6.9
36
Bug Reporting
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Not enough data
Bug Monitoring
8.4
843
Not enough data
8.5
873
Not enough data
7.8
841
Not enough data
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Monitoring
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Not enough data
Response
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Not enough data
Performance
8.7
389
Not enough data
8.2
358
Not enough data
Functionality
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Not enough data
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Agentic AI - Heatmap Tools
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Not enough data
Analysis
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Not enough data
Reporting
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Not enough data
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
152
Not enough data
8.3
158
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Not enough data
Administration
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Not enough data
Categories
Categories
Shared Categories
LogRocket and Userpilot are categorized as Product Analytics and Session Replay
Unique Categories
LogRocket is categorized as Digital Analytics, Mobile App Optimization, Application Performance Monitoring (APM), Heatmap Tools, and Bug Tracking
Userpilot is categorized as Digital Adoption Platform and Survey
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.8%
Information Technology and Services
13.0%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Computer Software
37.7%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.1%
Other
33.0%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
Userpilot has no discussions with answers
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