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At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (71.6% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Contact Us Per Year
LogRocket
Star Rating
(2,239)4.6 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSessionStack
Star Rating
(67)4.8 out of 5
Market Segments
Small-Business (71.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about SessionStackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SessionStack excels in Session Replays with a score of 9.4, allowing for detailed analysis of user interactions, while LogRocket, with a score of 8.7, offers a less comprehensive replay feature that some users find lacking in depth.
- Reviewers mention that SessionStack's Error and Bug Tracking feature is highly rated at 9.4, providing robust insights into issues, whereas LogRocket's score of 8.7 indicates it may not capture all necessary details for effective debugging.
- G2 users highlight SessionStack's superior Custom Event Tracking with a score of 8.8, which allows for tailored analytics, while LogRocket's score of 8.6 suggests it may not offer the same level of customization, leading to potential gaps in data collection.
- Users on G2 report that SessionStack's Real-Time Reporting feature, rated at 8.5, provides immediate insights that are crucial for timely decision-making, while LogRocket's score of 8.7 indicates it performs well but may not be as instantaneous in delivering critical data.
- Reviewers mention that SessionStack's Multi-Product Analytics feature, scoring 9.0, allows for comprehensive tracking across various applications, which is a significant advantage over LogRocket's lower score of 7.4, indicating limited cross-product visibility.
- Users say that SessionStack's Quality of Support is rated at 9.3, reflecting a strong commitment to customer service, while LogRocket's score of 8.9 suggests that while support is good, it may not be as responsive or helpful as that of SessionStack.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
SessionStack
Custom
Contact Us
Per Year
- Tagless autocapture of client-side data
- SessionStackAI
- Custom team seats included
Free Trial
LogRocket
Free Trial is available
SessionStack
Free Trial is available
Ratings
Meets Requirements
8.9
1,972
9.4
44
Ease of Use
8.7
2,009
9.4
43
Ease of Setup
9.0
1,060
9.4
13
Ease of Admin
9.1
663
9.8
10
Quality of Support
8.9
1,265
9.3
43
Has the product been a good partner in doing business?
9.1
584
9.6
9
Product Direction (% positive)
8.9
1,931
9.7
37
Features by Category
Metrics
8.9
330
8.5
8
8.5
304
8.1
7
8.2
292
8.6
7
8.7
306
8.1
7
8.4
290
8.8
7
7.9
271
8.9
6
8.0
260
8.1
7
8.0
258
7.9
7
8.0
264
8.3
7
Reporting
8.6
306
8.5
8
8.0
272
8.1
8
8.0
274
8.3
8
7.9
268
7.9
8
7.8
256
7.6
7
8.0
258
Feature Not Available
8.3
275
8.6
7
Other
8.5
279
8.1
7
8.1
251
Feature Not Available
8.3
259
Feature Not Available
7.6
229
Feature Not Available
7.3
152
Feature Not Available
Feature Not Available
Feature Not Available
7.8
231
8.3
7
Agentic AI - Digital Analytics
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Administration
8.2
319
9.2
8
8.3
313
Feature Not Available
8.7
362
8.8
8
8.3
342
9.0
8
User Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
User Behavior
8.9
1221
|
Verified
9.2
18
8.7
1202
|
Verified
9.4
19
7.9
1095
|
Verified
8.9
19
A/B Testing
8.4
1144
|
Verified
9.4
18
7.1
855
Feature Not Available
7.8
971
9.8
18
7.1
862
|
Verified
Feature Not Available
Visitor Information
8.7
1238
|
Verified
9.1
21
8.3
1199
8.8
19
Agentic AI - Session Replay
7.0
149
Not enough data
Product Analytics
7.7
368
8.7
5
8.3
407
9.2
6
7.5
372
8.3
7
7.5
363
Not enough data
7.2
361
8.9
6
7.3
339
9.0
5
Feature Not Available
9.0
5
7.5
353
9.3
5
Agentic AI - Product Analytics
6.2
41
Not enough data
5.9
40
Not enough data
6.4
40
Not enough data
6.2
41
Not enough data
Bug Reporting
8.0
776
Not enough data
7.8
730
Not enough data
7.6
723
Not enough data
Bug Monitoring
8.4
842
Not enough data
8.5
873
Not enough data
7.8
841
Not enough data
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Monitoring
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Not enough data
Response
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Not enough data
Performance
8.7
389
Not enough data
8.2
358
Not enough data
Functionality
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Not enough data
Analysis
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Not enough data
Reporting
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
152
Not enough data
8.3
158
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Not enough data
Administration
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Not enough data
Categories
Categories
Shared Categories
LogRocket and SessionStack are categorized as Product Analytics, Session Replay, and Digital Analytics
Unique Categories
LogRocket is categorized as Mobile App Optimization, Application Performance Monitoring (APM), Heatmap Tools, and Bug Tracking
SessionStack is categorized as Co-Browsing and Mobile App Analytics
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SessionStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.7%
Information Technology and Services
13.1%
Financial Services
11.0%
Marketing and Advertising
2.5%
Insurance
2.3%
Other
42.4%
Computer Software
17.9%
Information Technology and Services
16.4%
Marketing and Advertising
10.4%
Financial Services
10.4%
Hospital & Health Care
4.5%
Other
40.3%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
SessionStack has no discussions with answers
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