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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free
LogRocket
Star Rating
(2,246)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansPendo
Star Rating
(1,551)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pendo excels in Click Tracking with a score of 9.6, which reviewers mention allows for detailed insights into user interactions, while LogRocket's score of 8.9 indicates it also performs well but not as robustly in this area.
- Reviewers mention that LogRocket shines in Ease of Setup with a score of 9.0, making it easier for teams to get started quickly, whereas Pendo's score of 7.9 suggests a more complex initial setup process.
- Users on G2 highlight Pendo's superior Data Analysis capabilities, scoring 9.3, which reviewers say provides comprehensive insights, while LogRocket's score of 7.8 indicates it may not offer the same depth of analysis.
- Reviewers mention that LogRocket provides better Quality of Support with a score of 8.9, as users report quicker response times and more helpful resources compared to Pendo's score of 8.5.
- G2 users note that Pendo's Frustration Tracking feature, scoring 8.9, is particularly effective in identifying user pain points, while LogRocket's score of 7.9 suggests it may not capture these insights as effectively.
- Users say that both products offer Free Entry Level Pricing, making them accessible for small businesses, but Pendo's larger market segment focus (62.7% Mid-Market) may provide more tailored features for those users compared to LogRocket's 61.2% focus on Small-Business.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Free Trial
LogRocket
Free Trial is available
Pendo
Free Trial is available
Ratings
Meets Requirements
8.9
1,978
8.5
1,188
Ease of Use
8.7
2,015
8.2
1,202
Ease of Setup
9.0
1,065
7.9
561
Ease of Admin
9.1
663
8.5
555
Quality of Support
8.9
1,267
8.5
1,039
Has the product been a good partner in doing business?
9.1
584
8.9
531
Product Direction (% positive)
9.0
1,937
8.5
1,103
Features by Category
Metrics
8.9
330
8.7
454
8.5
304
8.7
472
8.2
292
8.4
420
8.7
306
8.8
465
8.4
290
8.5
422
7.9
271
8.2
395
8.0
260
8.2
359
8.0
258
8.2
335
8.0
264
8.3
395
Reporting
8.6
306
8.4
463
8.0
272
8.5
427
8.0
274
8.7
437
7.9
268
8.7
467
7.8
256
7.8
262
8.0
258
8.1
285
8.3
275
8.2
449
Other
8.5
279
8.7
438
8.1
251
8.0
307
8.3
259
7.5
263
7.6
229
7.9
272
7.3
152
7.3
197
Feature Not Available
8.5
339
7.8
231
8.2
298
Agentic AI - Digital Analytics
7.2
18
6.4
12
6.8
18
6.5
14
6.8
18
6.4
13
6.9
18
6.4
13
Administration
8.2
319
8.1
376
8.3
313
8.0
297
8.7
362
8.8
421
8.3
342
8.5
454
User Identification
Not enough data
7.9
110
Not enough data
8.6
137
Not enough data
8.0
104
Tracking & Reporting
Not enough data
8.5
126
Not enough data
8.5
132
Not enough data
8.3
109
Not enough data
8.5
142
Not enough data
8.6
134
Not enough data
8.7
138
Metrics
Not enough data
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
User Behavior
8.9
1221
|
Verified
9.1
23
8.7
1202
|
Verified
8.1
23
7.9
1095
|
Verified
8.6
23
A/B Testing
8.4
1150
|
Verified
7.5
20
7.1
855
7.2
20
7.8
973
8.8
21
7.1
862
|
Verified
6.9
20
Visitor Information
8.7
1238
|
Verified
8.0
22
8.3
1201
8.1
20
Agentic AI - Session Replay
7.0
149
7.7
5
User Analysis
Not enough data
8.6
343
Not enough data
8.4
389
User Support
Not enough data
8.5
388
Not enough data
7.6
207
Not enough data
8.0
294
Walkthrough Type
Not enough data
8.1
297
Not enough data
8.6
364
Platform Basics - Digital Adoption Platform
Not enough data
8.4
18
Not enough data
8.9
19
Analytics - Digital Adoption Platform
Not enough data
8.9
19
Functions - Digital Adoption Platform
Not enough data
8.6
19
Not enough data
9.0
20
Agentic AI - Digital Adoption Platform
Not enough data
6.5
11
Product Analytics
7.7
368
8.6
579
8.3
407
8.7
610
7.5
372
8.6
591
7.5
364
8.2
502
7.2
362
8.0
411
7.3
340
8.2
443
Feature Not Available
8.0
402
7.5
354
7.9
444
Agentic AI - Product Analytics
6.2
41
6.7
26
5.9
40
7.1
26
6.4
40
7.0
25
6.2
41
7.6
24
Bug Reporting
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Not enough data
Bug Monitoring
8.4
843
Not enough data
8.5
873
Not enough data
7.8
841
Not enough data
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Monitoring
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Not enough data
Response
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Not enough data
Performance
8.7
389
Not enough data
8.2
358
Not enough data
Functionality
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Not enough data
Agentic AI - Heatmap Tools
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Not enough data
Analysis
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Not enough data
Reporting
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Not enough data
Communication
Not enough data
8.1
325
Not enough data
7.9
307
Not enough data
8.1
307
Planning
Not enough data
7.1
231
Not enough data
7.1
223
Not enough data
6.6
198
Not enough data
7.6
235
Not enough data
7.2
210
Workflow Management
Not enough data
7.3
243
Not enough data
7.6
251
Not enough data
6.7
198
Not enough data
7.0
210
Metrics
Not enough data
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
Variation Testing
Feature Not Available
8.3
54
Feature Not Available
7.8
55
7.7
78
8.1
59
Feature Not Available
8.4
66
Feature Not Available
8.1
63
Feature Not Available
7.9
56
Reporting
8.0
152
8.6
84
8.3
158
8.6
87
Personalization
Feature Not Available
8.6
74
Feature Not Available
8.7
73
8.3
124
8.9
66
Administration
8.5
131
8.0
75
8.6
128
8.1
66
8.8
139
8.5
85
8.6
134
8.6
91
Categories
Categories
Shared Categories
LogRocket and Pendo are categorized as Product Analytics, Session Replay, Digital Analytics, and Mobile App Optimization
Unique Categories
LogRocket is categorized as Application Performance Monitoring (APM), Heatmap Tools, and Bug Tracking
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.8%
Information Technology and Services
13.1%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Computer Software
33.6%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.3%
Hospital & Health Care
3.0%
Other
36.5%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
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