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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
$0.00
LogRocket
Star Rating
(2,246)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansNew Relic
Star Rating
(580)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say LogRocket excels in ease of setup with a score of 9.0, making it a favorite among small businesses looking for quick implementation, while New Relic, with a score of 8.7, is noted for being slightly more complex to set up.
- Users report that LogRocket's Real User Monitoring (RUM) feature, scoring 8.7, provides valuable insights into user interactions, whereas New Relic's RUM, scoring 8.5, is effective but not as highly rated for user experience tracking.
- Reviewers mention that LogRocket shines in ease of administration with a score of 9.1, which is particularly beneficial for teams with limited resources, while New Relic's score of 8.5 indicates a more challenging admin experience.
- G2 users highlight that New Relic's Performance Monitoring feature, scoring 9.1, is robust and offers comprehensive insights, while LogRocket's score of 8.6 suggests it may not provide the same depth of monitoring capabilities.
- Users on G2 note that LogRocket's dashboards and visualization tools, scoring 8.6, are user-friendly and visually appealing, but New Relic's score of 9.0 indicates a more advanced and customizable dashboard experience.
- Reviewers mention that while both products have similar scores for meeting requirements (8.9), New Relic's performance analysis capabilities, scoring 8.9, are often praised for their depth, compared to LogRocket's score of 8.5, which may lack some advanced features.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
LogRocket
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.9
1,978
8.9
494
Ease of Use
8.7
2,015
8.4
500
Ease of Setup
9.0
1,065
8.7
283
Ease of Admin
9.1
663
8.5
197
Quality of Support
8.9
1,267
8.6
436
Has the product been a good partner in doing business?
9.1
584
8.5
189
Product Direction (% positive)
9.0
1,937
8.6
493
Features by Category
Metrics
8.9
330
Not enough data
8.5
304
Not enough data
8.2
292
Not enough data
8.7
306
Not enough data
8.4
290
Not enough data
7.9
271
Not enough data
8.0
260
Not enough data
8.0
258
Not enough data
8.0
264
Not enough data
Reporting
8.6
306
Not enough data
8.0
272
Not enough data
8.0
274
Not enough data
7.9
268
Not enough data
7.8
256
Not enough data
8.0
258
Not enough data
8.3
275
Not enough data
Other
8.5
279
Not enough data
8.1
251
Not enough data
8.3
259
Not enough data
7.6
229
Not enough data
7.3
152
Not enough data
Feature Not Available
Not enough data
7.8
231
Not enough data
Agentic AI - Digital Analytics
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Administration
8.2
319
Not enough data
8.3
313
Not enough data
8.7
362
Not enough data
8.3
342
Not enough data
User Behavior
8.9
1221
|
Verified
Not enough data
8.7
1202
|
Verified
Not enough data
7.9
1095
|
Verified
Not enough data
A/B Testing
8.4
1150
|
Verified
Not enough data
7.1
855
Not enough data
7.8
973
Not enough data
7.1
862
|
Verified
Not enough data
Visitor Information
8.7
1238
|
Verified
Not enough data
8.3
1201
Not enough data
Agentic AI - Session Replay
7.0
149
Not enough data
Product Analytics
7.7
368
Not enough data
8.3
407
Not enough data
7.5
372
Not enough data
7.5
364
Not enough data
7.2
362
Not enough data
7.3
340
Not enough data
Feature Not Available
Not enough data
7.5
354
Not enough data
Agentic AI - Product Analytics
6.2
41
Not enough data
5.9
40
Not enough data
6.4
40
Not enough data
6.2
41
Not enough data
Experience
Not enough data
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Monitoring
Not enough data
8.9
89
Not enough data
8.7
92
Not enough data
8.9
87
Not enough data
9.1
90
Not enough data
8.9
22
Administration
Not enough data
8.6
86
Not enough data
8.6
82
Not enough data
8.5
78
Not enough data
8.8
21
Analysis
Not enough data
8.8
88
Not enough data
9.3
91
Not enough data
7.9
79
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.1
18
Bug Reporting
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Not enough data
Bug Monitoring
8.4
843
Not enough data
8.5
873
Not enough data
7.8
841
Not enough data
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Monitoring and Management
Not enough data
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Preparation
Not enough data
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Analysis
Not enough data
9.1
63
Not enough data
9.1
65
Not enough data
9.2
69
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
64
Visualization
Not enough data
9.5
73
Not enough data
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Monitoring
8.3
380
8.9
164
8.5
393
9.0
168
8.6
396
9.2
168
7.4
333
7.8
138
8.0
337
8.8
153
Response
8.6
416
9.1
170
8.2
369
8.9
164
8.1
371
8.6
155
Agentic AI - Application Performance Monitoring (APM)
6.9
12
8.5
54
6.1
12
8.7
54
6.5
12
8.6
55
6.5
12
8.5
53
7.1
13
8.3
53
Performance
8.7
389
8.6
152
8.2
358
8.5
144
Functionality
7.9
329
8.8
151
Feature Not Available
8.5
145
Feature Not Available
8.2
140
7.7
320
8.8
151
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Agentic AI - Heatmap Tools
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Not enough data
Analysis
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Not enough data
Reporting
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Not enough data
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
152
Not enough data
8.3
158
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Not enough data
Administration
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Not enough data
Categories
Categories
Shared Categories
LogRocket and New Relic are categorized as Application Performance Monitoring (APM)
Unique Categories
LogRocket is categorized as Product Analytics, Session Replay, Digital Analytics, Mobile App Optimization, Heatmap Tools, and Bug Tracking
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.8%
Information Technology and Services
13.1%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.6%
Internet
7.9%
Retail
2.3%
Other
38.2%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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