Compare LogRocket and New Relic One Software 
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
$0.00
LogRocket
Star Rating
(2,323)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansNew Relic
Star Rating
(582)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that LogRocket excels in user experience, particularly with its session browsing feature, which allows users to easily navigate through sessions organized by time and user name. This is especially beneficial for teams looking to understand user behavior and track errors effectively.
- Users say that New Relic provides comprehensive end-to-end monitoring, which is crucial for identifying friction points in user journeys. Reviewers appreciate its ability to model critical processes like checkout, enabling teams to quickly address performance issues that could impact conversions.
- According to verified reviews, LogRocket stands out for its ease of setup, with many users highlighting how simple it is to integrate into projects. This is particularly advantageous for small businesses or startups that need a quick and effective solution without extensive resources.
- Reviewers mention that New Relic's synthetic monitoring functionality is a significant asset, as it mimics human interactions to test application performance. This feature allows teams to deploy scripts that simulate user behavior, providing valuable insights into application reliability from various locations.
- G2 reviewers highlight that both products receive high marks for quality of support, but LogRocket edges out slightly with a score that reflects its commitment to customer service. Users appreciate the responsiveness and helpfulness of LogRocket's support team, which can be a deciding factor for businesses needing reliable assistance.
- Users report that while both tools are effective, New Relic tends to offer more advanced performance analysis capabilities, with reviewers noting its ability to pinpoint issues quickly. This can be crucial for teams that require detailed insights to resolve problems efficiently and maintain optimal application performance.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
LogRocket
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.9
2,052
8.9
498
Ease of Use
8.7
2,092
8.4
504
Ease of Setup
9.0
1,123
8.7
286
Ease of Admin
9.1
678
8.5
199
Quality of Support
8.9
1,310
8.6
439
Has the product been a good partner in doing business?
9.1
594
8.5
191
Product Direction (% positive)
8.9
2,010
8.6
497
Features by Category
Metrics
8.9
331
Not enough data
8.5
306
Not enough data
8.2
293
Not enough data
8.7
307
Not enough data
8.4
291
Not enough data
7.9
272
Not enough data
8.0
261
Not enough data
8.0
259
Not enough data
8.0
266
Not enough data
Reporting
8.6
307
Not enough data
8.0
273
Not enough data
8.0
276
Not enough data
7.9
269
Not enough data
7.8
258
Not enough data
8.1
259
Not enough data
8.3
276
Not enough data
Other
8.5
279
Not enough data
8.1
252
Not enough data
8.3
260
Not enough data
7.7
230
Not enough data
7.3
153
Not enough data
Feature Not Available
Not enough data
7.8
233
Not enough data
Agentic AI - Digital Analytics
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Administration
8.2
321
Not enough data
8.3
314
Not enough data
8.7
362
Not enough data
8.3
343
Not enough data
User Behavior
8.9
1235
|
Verified
Not enough data
8.7
1205
|
Verified
Not enough data
8.0
1110
|
Verified
Not enough data
A/B Testing
8.5
1200
|
Verified
Not enough data
7.0
856
Not enough data
7.8
994
Not enough data
7.1
863
|
Verified
Not enough data
Visitor Information
8.7
1252
|
Verified
Not enough data
8.3
1215
Not enough data
Agentic AI - Session Replay
7.1
153
Not enough data
Product Analytics
7.7
368
Not enough data
8.3
407
Not enough data
7.5
372
Not enough data
7.5
364
Not enough data
7.2
362
Not enough data
7.3
340
Not enough data
Feature Not Available
Not enough data
7.5
355
Not enough data
Agentic AI - Product Analytics
6.2
41
Not enough data
6.0
41
Not enough data
6.4
40
Not enough data
6.2
41
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.5
23
Not enough data
9.0
20
Not enough data
9.0
22
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.1
22
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.6
23
Not enough data
9.5
23
Not enough data
9.6
20
Monitoring
Not enough data
8.9
89
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Administration
Not enough data
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Analysis
Not enough data
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.1
17
Not enough data
8.0
17
Bug Reporting
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Not enough data
Bug Monitoring
8.4
844
Not enough data
8.5
874
Not enough data
7.8
841
Not enough data
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.2
101
Not enough data
9.2
103
Not enough data
9.0
100
Monitoring and Management
Not enough data
8.8
95
Not enough data
9.1
99
Not enough data
9.2
102
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
95
Not enough data
9.2
92
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Preparation
Not enough data
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Analysis
Not enough data
9.1
63
Not enough data
9.1
65
Not enough data
9.2
70
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
65
Visualization
Not enough data
9.5
74
Not enough data
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Monitoring
8.3
380
8.9
163
8.5
393
9.0
169
8.6
396
9.2
170
7.4
333
7.7
137
8.0
337
8.9
154
Response
8.6
416
9.1
170
8.2
369
8.9
164
8.1
371
8.6
155
Agentic AI - Application Performance Monitoring (APM)
6.9
12
8.5
53
6.1
12
8.7
53
6.5
12
8.5
54
6.5
12
8.4
52
7.1
13
8.2
52
Performance
8.7
389
8.6
152
8.2
358
8.5
143
Functionality
7.9
329
8.8
150
Feature Not Available
8.5
144
Feature Not Available
8.2
139
7.7
320
8.8
152
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Agentic AI - Heatmap Tools
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Not enough data
Analysis
7.8
193
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Not enough data
Reporting
8.5
213
Not enough data
9.4
222
Not enough data
8.9
205
Not enough data
8.0
195
Not enough data
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
79
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
153
Not enough data
8.3
159
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
125
Not enough data
Administration
8.5
132
Not enough data
8.6
129
Not enough data
8.8
140
Not enough data
8.6
134
Not enough data
Categories
Categories
Shared Categories
LogRocket and New Relic are categorized as Application Performance Monitoring (APM)
Unique Categories
LogRocket is categorized as Product Analytics, Session Replay, Digital Analytics, Mobile App Optimization, Heatmap Tools, and Bug Tracking
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.7%
Information Technology and Services
13.0%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.3%
Other
42.4%
Information Technology and Services
25.1%
Computer Software
17.6%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.1%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
What is LogRocket used for?
2 Comments
Official Response from LogRocket
LogRocket’s AI-powered platform helps its 3,000+ global customers provide an optimal user experience every time.
What is LogRocket?: LogRocket is an...Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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