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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (68.0% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free 500 Sessions Per Month
LogRocket
Star Rating
(2,236)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansMouseflow
Star Rating
(689)4.6 out of 5
Market Segments
Small-Business (68.0% of reviews)
Entry-Level Pricing
Free 500 Sessions Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mouseflow excels in Heat Maps with a score of 9.0, allowing for detailed visual insights into user interactions, while LogRocket's score of 8.5 indicates it may not provide as comprehensive a visual representation of user behavior.
- Reviewers mention that LogRocket shines in Session Replays, achieving a high score of 9.4, which is particularly beneficial for understanding user journeys, whereas Mouseflow's score of 8.9 suggests it may not capture the same level of detail in replaying user sessions.
- G2 users highlight that Mouseflow's Frustration Tracking feature, with a score of 8.0, is useful for identifying pain points in user experience, while LogRocket's lower score of 7.9 indicates it may not be as effective in pinpointing user frustrations.
- Users on G2 report that LogRocket's Real-Time Reporting feature, scoring 8.7, provides timely insights that are crucial for immediate decision-making, compared to Mouseflow's score of 8.5, which may not be as responsive.
- Reviewers mention that LogRocket offers superior Bug Reporting capabilities, with a score of 8.7, making it easier for teams to track and resolve issues, while Mouseflow's score of 7.8 suggests it may not be as robust in this area.
- Users say that LogRocket's User-Level Analytics feature, scoring 8.2, allows for deeper insights into individual user behavior, whereas Mouseflow's score of 7.8 indicates it may not provide the same level of granularity in user data analysis.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Mouseflow
Free Forever
Free
500 Sessions Per Month
Start spotting friction and drop-offs on limited traffic.
- 1 website project
- 1 conversion funnel analytics
- 1 month data retention
Free Trial
LogRocket
Free Trial is available
Mouseflow
Free Trial is available
Ratings
Meets Requirements
8.9
1,966
8.8
515
Ease of Use
8.7
2,002
8.8
524
Ease of Setup
9.0
1,055
9.0
340
Ease of Admin
9.1
661
9.0
281
Quality of Support
8.9
1,262
9.0
407
Has the product been a good partner in doing business?
9.1
582
8.9
252
Product Direction (% positive)
8.9
1,924
8.6
467
Features by Category
Metrics
8.9
330
8.5
169
8.5
304
8.4
169
8.2
292
8.4
178
8.7
305
8.4
171
8.4
289
7.9
157
7.9
271
7.8
144
8.0
260
7.7
144
8.0
258
8.2
159
8.0
264
7.9
159
Reporting
8.6
306
Feature Not Available
8.0
272
7.7
147
8.0
274
Feature Not Available
7.9
268
7.5
146
7.8
256
7.7
154
8.0
258
7.7
141
8.3
275
8.0
157
Other
8.5
279
Feature Not Available
8.1
251
Feature Not Available
8.3
259
Feature Not Available
7.6
229
7.7
136
7.3
152
Feature Not Available
Feature Not Available
7.0
123
7.8
231
Feature Not Available
Agentic AI - Digital Analytics
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Administration
8.2
319
7.5
116
8.3
313
7.6
118
8.7
362
8.1
145
8.3
342
8.3
137
User Behavior
8.9
1218
|
Verified
8.7
233
|
Verified
8.7
1198
|
Verified
8.7
231
|
Verified
7.9
1091
|
Verified
7.9
217
|
Verified
A/B Testing
8.4
1138
|
Verified
7.7
176
|
Verified
7.1
852
6.8
139
|
Verified
7.8
968
8.0
183
|
Verified
7.1
860
|
Verified
7.4
142
|
Verified
Visitor Information
8.7
1235
|
Verified
7.9
193
|
Verified
8.3
1196
7.8
175
|
Verified
Agentic AI - Session Replay
7.1
146
7.8
6
Product Analytics
7.7
366
7.3
60
8.3
405
7.9
65
7.5
370
7.4
64
7.5
361
8.0
67
7.2
359
7.9
53
7.3
337
7.3
54
Feature Not Available
7.7
52
7.5
351
7.3
55
Agentic AI - Product Analytics
6.2
39
Not enough data
5.9
38
Not enough data
6.3
38
Not enough data
6.1
39
Not enough data
Analytics
Not enough data
8.3
87
Not enough data
8.4
99
Not enough data
8.3
88
Not enough data
7.8
80
Not enough data
7.8
80
Not enough data
Feature Not Available
Administration
Not enough data
7.8
74
Not enough data
7.2
75
Not enough data
7.6
78
Generative AI
Not enough data
6.5
43
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.0
775
Not enough data
7.8
729
Not enough data
7.6
723
Not enough data
Bug Monitoring
8.4
841
Not enough data
8.5
872
Not enough data
7.8
840
Not enough data
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Platform Basics
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
7.8
10
Agentic AI - Customer Journey Mapping
Not enough data
8.7
5
Monitoring
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Not enough data
Response
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
6.9
12
Not enough data
Performance
8.7
389
Not enough data
8.2
358
Not enough data
Functionality
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Not enough data
Generative AI
Not enough data
6.3
10
Not enough data
6.7
10
Survey Management
Not enough data
7.6
21
Not enough data
7.6
22
Not enough data
8.0
23
Not enough data
8.1
23
Process Management
Not enough data
7.9
22
Not enough data
7.9
21
Not enough data
8.7
22
Not enough data
Feature Not Available
System Management
Not enough data
8.7
20
Not enough data
Feature Not Available
Agentic AI - Heatmap Tools
6.7
16
8.1
6
7.3
16
7.8
6
6.9
15
8.3
6
6.8
15
7.2
6
7.4
14
7.5
6
7.1
15
8.6
6
Analysis
7.8
190
8.2
226
8.0
190
8.0
201
7.8
185
8.3
221
7.9
188
8.2
210
8.2
197
8.4
231
Reporting
8.5
212
9.1
260
9.4
220
8.9
260
8.8
204
8.7
239
8.0
194
8.1
208
Marketing Operations
Not enough data
6.9
73
Not enough data
8.0
81
Not enough data
7.9
82
Not enough data
8.1
77
Not enough data
7.0
69
Not enough data
Feature Not Available
Campaign Activity
Not enough data
7.8
83
Not enough data
8.2
92
Not enough data
7.4
76
Not enough data
7.5
75
Not enough data
7.5
74
Not enough data
Feature Not Available
Agentic AI - Marketing Analytics
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
150
Not enough data
8.3
156
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
122
Not enough data
Administration
8.6
129
Not enough data
8.6
126
Not enough data
8.8
137
Not enough data
8.7
132
Not enough data
Categories
Categories
Shared Categories
LogRocket and Mouseflow are categorized as Product Analytics, Session Replay, Digital Analytics, and Heatmap Tools
Unique Categories
LogRocket is categorized as Mobile App Optimization, Application Performance Monitoring (APM), and Bug Tracking
Mouseflow is categorized as E-Commerce Analytics, Marketing Analytics, Enterprise Feedback Management, and Customer Journey Mapping
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mouseflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.7%
Information Technology and Services
13.1%
Financial Services
11.0%
Marketing and Advertising
2.5%
Insurance
2.3%
Other
42.4%
Marketing and Advertising
10.4%
Computer Software
7.4%
Retail
5.1%
Information Technology and Services
4.8%
Health, Wellness and Fitness
3.9%
Other
68.3%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
What is Mouseflow used for?
2 Comments
JM
Mouse flow is a behavioural analytic solution to help identify and work out friction on your web pages. Read more
Why the amount of recordings is the same as heatmaps? And why the credits are too low?
1 Comment
Official Response from Mouseflow
Hi Rocio, there seems to be some confusion. For $49/mo Crazy Egg offers 500 recordings and 75,000 page views. On a cheaper plan (29$/mo) Mouseflow offers...Read more
What do you mean by a session?
1 Comment
AA
Hi Aishwarya! Mouseflow records full visitor sessions, which is a complete recording of a visitor’s full journey on your website. No matter if the visitor...Read more
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