Introducing G2.ai, the future of software buying.Try now
Compare LogRocket and Medallia Digital Experience Analytics (DXA) 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FullSession
Visit Website
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
No pricing available
LogRocket
Star Rating
(2,250)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansMedallia Digital Experience Analytics (DXA)
Star Rating
(36)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Medallia Digital Experience Analytics (DXA)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that LogRocket excels in user experience, particularly highlighting its fast and simple integration with ongoing projects, especially for React and Flutter apps. This ease of setup is a significant advantage for teams looking to quickly implement analytics solutions.
- Users say that Medallia Digital Experience Analytics (DXA) offers powerful insights, particularly through its session replay feature, which allows for a thorough understanding of user interactions. This capability is praised for generating detailed presentations that help in analyzing customer sentiment.
- Reviewers mention that LogRocket's troubleshooting capabilities are a standout feature, with users appreciating its ability to resolve UX issues and API request failures. This functionality is particularly beneficial for teams needing to address user experience challenges across different devices.
- According to verified reviews, Medallia DXA shines in its ability to perform sentiment analysis through social media listening and customer data ingestion. Users find this feature invaluable for understanding brand perception and product-related insights.
- G2 reviewers highlight that while Medallia DXA has a strong suite for data presentation, it faces challenges in user adoption compared to LogRocket, which has a more intuitive interface that users find easier to navigate and utilize effectively.
- Users report that LogRocket's comprehensive features, such as network tab filtering and DOM viewing, enhance user research and debugging processes, making it a preferred choice for teams focused on optimizing their applications based on user behavior.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Medallia Digital Experience Analytics (DXA)
No pricing availableFree Trial
LogRocket
Free Trial is available
Medallia Digital Experience Analytics (DXA)
No trial information availableRatings
Meets Requirements
8.9
1,979
7.8
22
Ease of Use
8.7
2,016
7.9
22
Ease of Setup
9.0
1,066
7.8
10
Ease of Admin
9.1
663
8.9
9
Quality of Support
8.9
1,268
8.6
20
Has the product been a good partner in doing business?
9.1
584
9.5
10
Product Direction (% positive)
9.0
1,938
8.9
21
Features by Category
Metrics
8.9
330
8.5
10
8.5
304
8.6
11
8.2
292
7.7
11
8.7
306
8.7
10
8.4
290
7.4
9
7.9
271
8.0
10
8.0
260
7.7
10
8.0
258
8.2
10
8.0
264
8.8
11
Reporting
8.6
306
Not enough data
8.0
272
7.4
9
8.0
274
7.9
8
7.9
268
8.3
10
7.8
256
7.6
11
8.0
258
8.5
9
8.3
275
6.9
9
Other
8.5
279
Feature Not Available
8.1
251
Feature Not Available
8.3
259
8.1
9
7.6
229
8.5
8
7.3
152
7.4
7
Feature Not Available
Not enough data
7.8
231
7.6
7
Agentic AI - Digital Analytics
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Administration
8.2
319
Not enough data
8.3
313
Not enough data
8.7
362
Not enough data
8.3
342
Not enough data
User Behavior
8.9
1222
|
Verified
9.0
12
|
Verified
8.7
1203
|
Verified
8.3
12
|
Verified
7.9
1096
|
Verified
7.7
13
|
Verified
A/B Testing
8.4
1151
|
Verified
8.1
9
7.1
855
7.8
6
|
Verified
7.8
973
7.3
10
|
Verified
7.1
863
|
Verified
7.6
9
|
Verified
Visitor Information
8.7
1239
|
Verified
8.3
8
|
Verified
8.3
1202
7.7
8
|
Verified
Agentic AI - Session Replay
7.0
149
Not enough data
Product Analytics
7.7
368
8.3
5
8.3
407
7.4
7
7.5
372
6.9
6
7.5
364
8.3
7
7.2
362
7.2
6
7.3
340
8.3
7
Feature Not Available
7.7
5
7.5
354
7.9
8
Agentic AI - Product Analytics
6.2
41
Not enough data
5.9
40
Not enough data
6.4
40
Not enough data
6.2
41
Not enough data
Bug Reporting
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Not enough data
Bug Monitoring
8.4
843
Not enough data
8.5
873
Not enough data
7.8
841
Not enough data
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Monitoring
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Not enough data
Response
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Not enough data
Performance
8.7
389
Not enough data
8.2
358
Not enough data
Functionality
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Not enough data
Analysis
7.8
191
8.1
12
8.0
191
8.9
9
7.7
186
8.5
11
7.9
189
7.4
12
8.3
198
7.6
12
Reporting
8.5
213
7.5
12
9.4
221
8.8
13
8.9
205
8.3
9
8.0
195
8.3
12
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
152
Not enough data
8.3
158
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Not enough data
Administration
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Not enough data
Categories
Categories
Shared Categories
LogRocket and Medallia Digital Experience Analytics (DXA) are categorized as Product Analytics, Session Replay, Digital Analytics, and Heatmap Tools
Unique Categories
LogRocket is categorized as Mobile App Optimization, Application Performance Monitoring (APM), and Bug Tracking
Medallia Digital Experience Analytics (DXA) is categorized as A/B Testing
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Medallia Digital Experience Analytics (DXA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.7%
Information Technology and Services
13.1%
Financial Services
11.0%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Telecommunications
14.7%
Insurance
14.7%
Financial Services
8.8%
Retail
5.9%
Oil & Energy
5.9%
Other
50.0%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
Medallia Digital Experience Analytics (DXA) has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
