# LogMeIn Resolve, V2 Cloud vs LogMeIn Rescue Comparison

| | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 464 | 247 | 206 | 
| **Largest Market Segment** | Mid-Market (42.7% of reviews) | Small-Business (83.6% of reviews) | Mid-Market (39.8% of reviews) | 
| **Entry Level Price** | $29.00 25 endpoints; unlimited agents | Start at 40$ per month | $149.00 1 technician | 

---
## Top Pros & Cons

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (14 reviews)
- Expensive (12 reviews)

### V2 Cloud

Pros:
- Ease of Use (17 reviews)
- Easy Setup (14 reviews)

Cons:
- Slow Performance (5 reviews)
- Pricing Issues (3 reviews)

### LogMeIn Rescue

Pros:
- Ease of Use (5 reviews)
- Remote Access (5 reviews)

Cons:
- Expensive (3 reviews)
- Feature Limitations (2 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (370 reviews) | 9.2 (174 reviews) | 9.3 (164 reviews) | 
  | **Ease of Use** | 9.0 (371 reviews) | 9.5 (176 reviews) | 9.2 (163 reviews) | 
  | **Ease of Setup** | 8.9 (203 reviews) | 9.5 (134 reviews) | 9.2 (97 reviews) | 
  | **Ease of Admin** | 8.8 (180 reviews) | 9.4 (117 reviews) | 9.0 (82 reviews) | 
  | **Quality of Support** | 8.7 (320 reviews) | 9.5 (166 reviews) | 8.8 (147 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (168 reviews) | 9.5 (118 reviews) | 9.0 (78 reviews) | 
  | **Product Direction (% positive)** | 7.9 (358 reviews) | 9.3 (165 reviews) | 8.5 (153 reviews) | 

---
## Pricing

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

### V2 Cloud

#### Entry-Level Pricing

Plan: Basic Plans

Price: Start at 40$ per month

Description: Our pricing is tailored for businesses that really want to get the most of cloud infrastructure. You get a pay-as-you-go model with a bundle of interesting features.

Key Features:
- Windows 10 multi-user (based on Server 2019)
- 50 GB disk space (expandable)
- Blazing fast processors and drives

[Browse all 2 editions](https://www.g2.com/products/v2-cloud/pricing)

#### Free Trial

Yes

### LogMeIn Rescue

#### Entry-Level Pricing

Plan: Remote Device Support

Price: $149.00 1 technician

Description: Powerful remote support for IT and customer care, from simple to complex



Key Features:
- Windows &amp; Mac Remote Control
- Unattended access
- In Session Diagnostics

[Browse all 2 editions](https://www.g2.com/products/logmein-rescue/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | 8.8/10 | 102 |

#### Ticket and Case Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 8.7 (52 reviews) ✓ Verified | 
| **Ticket response user experience** | Not enough data | Not enough data | 8.6 (50 reviews) ✓ Verified | 
| **Workflow** | Not enough data | Not enough data | 9.0 (54 reviews) ✓ Verified | 
| **Response Automation** | Not enough data | Not enough data | Feature Not Available | 
| **SLA Management** | Not enough data | Not enough data | 9.2 (42 reviews) | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 9.2 (59 reviews) ✓ Verified | 
| **Ticket Collaboration** | Not enough data | Not enough data | 9.0 (47 reviews) ✓ Verified | 
| **Customer and Contacts Database** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.6 (11 reviews) | 

#### Agentic AI - Help Desk

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Communication Channels

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 8.8 (55 reviews) ✓ Verified | 
| **Email to Case** | Not enough data | Not enough data | 8.6 (46 reviews) | 
| **Chat/Live Support** | Not enough data | Not enough data | 9.2 (66 reviews) ✓ Verified | 
| **Social Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Voice** | Not enough data | Not enough data | Feature Not Available | 

#### Platform

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 8.6 (36 reviews) ✓ Verified | 
| **Customization ** | Not enough data | Not enough data | 8.9 (36 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 9.1 (37 reviews) ✓ Verified | 
| **Integration** | Not enough data | Not enough data | 9.0 (28 reviews) ✓ Verified | 
| **Reporting** | Not enough data | Not enough data | 8.9 (54 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | Not enough data | 8.9 (53 reviews) ✓ Verified | 

### Remote Monitoring &amp; Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 9.1/10 | 33 |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### Inventory Management - Remote Monitoring &amp; Management (RMM)

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Device Management** | 9.3 (22 reviews) | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Remote Monitoring** | 9.4 (25 reviews) | Not enough data | Not enough data | 
| **Asset Tracking** | 9.1 (20 reviews) | Not enough data | Not enough data | 
| **Application Deployment** | 8.7 (21 reviews) | Not enough data | Not enough data | 
| **Patch Management** | 8.3 (21 reviews) | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### IT Operations &amp; Workflow - Remote Monitoring &amp; Management (RMM)

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 

#### Service Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Remote Access** | 9.6 (30 reviews) | Not enough data | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring &amp; Management (RMM)

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### Scope

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### ServiceNow Apps

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Value** | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.6/10 | 94 |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | 8.9/10 | 54 |

#### Administration

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Screen Sharing** | 9.2 (85 reviews) | Not enough data | 9.7 (48 reviews) | 
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 9.5 (46 reviews) | 
| **Session Recording** | 8.9 (64 reviews) | Not enough data | 9.1 (42 reviews) | 
| **Unattended Remote Access** | 8.9 (70 reviews) | Not enough data | 9.1 (39 reviews) | 
| **Multi - Session Handling** | 8.6 (68 reviews) | Not enough data | 9.2 (44 reviews) | 
| **Multi-Monitor Support** | 8.5 (70 reviews) | Not enough data | 8.9 (44 reviews) | 

#### Maintenance

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Remote Reboot** | 8.9 (71 reviews) | Not enough data | 9.3 (44 reviews) | 
| **Remote Printing** | 8.4 (48 reviews) | Not enough data | 8.8 (33 reviews) | 

#### Communication 

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Text Chat** | 8.8 (67 reviews) | Not enough data | 9.2 (43 reviews) | 
| **VoIP** | 7.9 (46 reviews) | Not enough data | 8.1 (32 reviews) | 
| **Video Conference Call** | 8.2 (48 reviews) | Not enough data | 8.0 (34 reviews) | 
| **Screen Annotations** | 8.5 (49 reviews) | Not enough data | 8.9 (40 reviews) | 

#### Security

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Data Encryption** | 8.6 (51 reviews) | Not enough data | 9.3 (41 reviews) | 
| **Compliance** | 8.3 (51 reviews) | Not enough data | 9.0 (40 reviews) | 

#### Device Support

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Mobile Device Access** | 8.5 (59 reviews) | Not enough data | 8.4 (41 reviews) | 
| **Multi-Platform Support** | 8.6 (57 reviews) | Not enough data | 8.7 (42 reviews) | 
| **Cross-Platform** | 8.4 (59 reviews) | Not enough data | 8.6 (43 reviews) | 

#### Performance

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Reporting** | 8.3 (60 reviews) | Not enough data | 9.0 (43 reviews) | 

### Virtual Desktop Infrastructure (VDI)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | 9.2/10 | 55 |
| **LogMeIn Rescue** | N/A | N/A |

#### Functionality

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Desktop Virtualization** | Not enough data | 9.5 (49 reviews) | Not enough data | 
| **Application Virtualization** | Not enough data | 9.2 (44 reviews) | Not enough data | 

#### Desktop Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Desktop Provisioning** | Not enough data | 9.3 (46 reviews) | Not enough data | 
| **Image Management** | Not enough data | 8.9 (39 reviews) | Not enough data | 
| **Load Balancing** | Not enough data | 8.7 (45 reviews) | Not enough data | 

#### Support

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Multi-Device Portability** | Not enough data | 9.1 (44 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Two-Factor Authentication** | Not enough data | 8.9 (44 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | Not enough data | 9.1 (39 reviews) | Not enough data | 
| **Encryption** | Not enough data | 9.1 (41 reviews) | Not enough data | 
| **Access Controls and Permissions** | Not enough data | 9.1 (48 reviews) | Not enough data | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | 9.1/10 | 8 |

#### Administration

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Access Control** | Not enough data | Not enough data | 9.4 (8 reviews) | 
| **Web Page Navigation** | Not enough data | Not enough data | 9.0 (7 reviews) | 
| **Real Time Assistance** | Not enough data | Not enough data | 9.2 (8 reviews) | 

#### Security

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Data Security** | Not enough data | Not enough data | 9.5 (7 reviews) | 
| **Data Masking** | Not enough data | Not enough data | 8.3 (6 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 7.7/10 | 8 |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **AI Text Summarization** | 7.7 (8 reviews) | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Video Control** | Not enough data | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | Not enough data | 

### Cloud Application Hosting

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | 7.8/10 | 15 |
| **LogMeIn Rescue** | N/A | N/A |

#### Security - Cloud Application Hosting

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Data Protection** | Not enough data | 8.7 (15 reviews) | Not enough data | 
| **Data Backup** | Not enough data | 8.7 (15 reviews) | Not enough data | 
| **Disaster Recovery** | Not enough data | 8.2 (14 reviews) | Not enough data | 

#### Performance - Cloud Application Hosting

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Centralized Workspace** | Not enough data | 9.0 (14 reviews) | Not enough data | 
| **Server Uptime** | Not enough data | 8.8 (14 reviews) | Not enough data | 
| **Collaboration** | Not enough data | 8.3 (14 reviews) | Not enough data | 

#### Support - Cloud Application Hosting

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **IT Support** | Not enough data | 8.2 (14 reviews) | Not enough data | 
| **Flexible Pricing** | Not enough data | 7.6 (13 reviews) | Not enough data | 
| **Scalability** | Not enough data | 8.9 (14 reviews) | Not enough data | 

#### Application support - Cloud Application Hosting

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Sage Hosting** | Not enough data | 6.8 (11 reviews) | Not enough data | 
| **Tax Hosting** | Not enough data | 7.3 (13 reviews) | Not enough data | 
| **Game Servers** | Not enough data | 5.0 (10 reviews) | Not enough data | 
| **Quickbooks Hosting** | Not enough data | 6.8 (11 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 101 |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | 8.7/10 | 59 |

#### Incident Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Automate Ticket Routing** | 8.5 (59 reviews) | Not enough data | 8.7 (25 reviews) | 
| **Ticket Prioritization** | 8.2 (60 reviews) | Not enough data | 8.8 (26 reviews) | 
| **Ticket Notifications** | 8.3 (62 reviews) | Not enough data | 8.5 (29 reviews) | 
| **Knowledge Base** | 8.2 (62 reviews) | Not enough data | 8.3 (33 reviews) | 
| **Knowledge Base/Ticket Integration** | 8.1 (56 reviews) | Not enough data | 8.6 (28 reviews) | 

#### Reporting

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Dashboards** | 8.3 (73 reviews) | Not enough data | 8.8 (39 reviews) | 
| **Time Tracking** | 8.2 (72 reviews) | Not enough data | 8.8 (39 reviews) | 
| **Surveys** | 8.4 (58 reviews) | Not enough data | 8.8 (27 reviews) | 

#### Access &amp; Usability

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Mobile** | 8.1 (74 reviews) | Not enough data | 8.5 (35 reviews) | 
| **Self Service** | 8.7 (72 reviews) | Not enough data | 8.9 (36 reviews) | 
| **Active Directory** | 8.1 (59 reviews) | Not enough data | 9.0 (29 reviews) | 
| **Multi-Channel Access** | 8.5 (65 reviews) | Not enough data | 9.1 (31 reviews) | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### System Control

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.5/10 | 9 |
| **V2 Cloud** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Regulation Compliant** | 8.6 (7 reviews) | Not enough data | Not enough data | 

#### Operating System

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Multi-Systems Support** | 9.4 (8 reviews) | Not enough data | Not enough data | 
| **Apple Support** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Android Support** | 8.3 (7 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Applicatons Management** | 8.3 (8 reviews) | Not enough data | Not enough data | 
| **Applications Consolidation** | 7.8 (6 reviews) | Not enough data | Not enough data | 
| **Whitelist** | 8.1 (6 reviews) | Not enough data | Not enough data | 
| **Blacklist** | 8.1 (6 reviews) | Not enough data | Not enough data | 
| **Usage Information** | 8.6 (6 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Remote Wipe** | 8.6 (6 reviews) | Not enough data | Not enough data | 
| **Security** | 9.3 (7 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Desktop as a Service (DaaS)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **V2 Cloud** | 9.1/10 | 71 |
| **LogMeIn Rescue** | N/A | N/A |

#### Functionality

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Desktop Virtualization** | Not enough data | 9.3 (67 reviews) | Not enough data | 
| **Backend Hosting** | Not enough data | 9.3 (56 reviews) | Not enough data | 
| **Hybrid Desktop Hosting** | Not enough data | 9.0 (49 reviews) | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Admin Console** | Not enough data | 9.4 (66 reviews) | Not enough data | 
| **Solution Integration** | Not enough data | 8.8 (51 reviews) | Not enough data | 
| **OS Compatibility** | Not enough data | 9.0 (59 reviews) | Not enough data | 
| **Cloud Infrastructure Selection** | Not enough data | 9.0 (57 reviews) | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 92 |
| **V2 Cloud** | 8.8/10 | 93 |
| **LogMeIn Rescue** | 9.2/10 | 79 |

#### Administration

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Usage Information** | 8.5 (79 reviews) | 8.8 (83 reviews) | 9.0 (59 reviews) | 
| **Integrations** | 8.1 (71 reviews) | Feature Not Available | 8.9 (48 reviews) | 
| **Diagnostics** | 8.3 (76 reviews) | 8.7 (75 reviews) | 9.0 (59 reviews) | 
| **Session Recording** | 8.3 (76 reviews) | Feature Not Available | 9.0 (56 reviews) | 
| **Session Transfer** | 8.1 (71 reviews) | 8.7 (65 reviews) | 9.4 (61 reviews) | 
| **Unattended Access** | 8.4 (76 reviews) | 9.1 (70 reviews) | 9.3 (59 reviews) | 
| **File Sharing** | 8.5 (82 reviews) | 8.7 (78 reviews) | 9.2 (66 reviews) | 

#### Platform

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Cross-Platform Access** | 8.6 (72 reviews) | 8.9 (74 reviews) | 9.4 (58 reviews) | 
| **Mobile Device Access** | 8.2 (69 reviews) | Feature Not Available | 8.5 (50 reviews) | 
| **Applications Management** | 8.5 (74 reviews) | Feature Not Available | 9.2 (52 reviews) | 
| **Remote Device Control** | 8.7 (84 reviews) | 8.9 (76 reviews) | 9.4 (65 reviews) | 

#### Security

| Feature | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Remote Wipe** | 7.7 (60 reviews) | Feature Not Available | 9.4 (40 reviews) | 
| **Device Management** | 8.4 (77 reviews) | 9.0 (78 reviews) | 9.3 (46 reviews) | 
| **Device Enrollment** | 8.4 (70 reviews) | Feature Not Available | 9.3 (45 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to LogMeIn Resolve (8):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Service Desk Software](https://www.g2.com/categories/service-desk), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring &amp; Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)

**Unique to V2 Cloud (3):** [Virtual Desktop Infrastructure (VDI) Software](https://www.g2.com/categories/virtual-desktop-infrastructure-vdi), [Desktop as a Service (DaaS) Providers](https://www.g2.com/categories/desktop-as-a-service-daas), [Cloud Application Hosting Platforms](https://www.g2.com/categories/cloud-application-hosting)

**Unique to LogMeIn Rescue (6):** [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [Remote Support Software](https://www.g2.com/categories/remote-support), [Help Desk Software](https://www.g2.com/categories/help-desk), [Service Desk Software](https://www.g2.com/categories/service-desk), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)


---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Resolve | V2 Cloud | LogMeIn Rescue | 
|---|---|---|---|
| **Small-Business** | 36.3% | 83.6% | 35.1% | 
| **Mid-Market** | 42.7% | 12.9% | 39.8% | 
| **Enterprise** | 21.0% | 3.4% | 25.1% | 

### By Industry

#### LogMeIn Resolve

- **Information Technology and Services:** 22.1%
- **Computer Software:** 10.8%
- **Hospital &amp; Health Care:** 6.9%
- **Construction:** 3.5%
- **Computer &amp; Network Security:** 3.3%
- **Insurance:** 2.2%
- **Computer Networking:** 2.2%
- **Financial Services:** 2.0%
- **Education Management:** 2.0%
- **Accounting:** 2.0%
- **Other:** 42.9%

#### V2 Cloud

- **Accounting:** 22.6%
- **Information Technology and Services:** 11.1%
- **Computer Software:** 11.1%
- **Hospital &amp; Health Care:** 4.0%
- **Retail:** 3.5%
- **Financial Services:** 3.1%
- **Construction:** 3.1%
- **Computer &amp; Network Security:** 2.7%
- **Management Consulting:** 2.7%
- **Insurance:** 2.2%
- **Other:** 34.1%

#### LogMeIn Rescue

- **Information Technology and Services:** 23.3%
- **Computer Software:** 10.6%
- **Computer &amp; Network Security:** 6.9%
- **Accounting:** 4.2%
- **Financial Services:** 3.2%
- **Computer Networking:** 3.2%
- **Wholesale:** 2.6%
- **Hospital &amp; Health Care:** 2.6%
- **Consumer Services:** 2.1%
- **Education Management:** 2.1%
- **Other:** 39.2%

---
## Alternatives

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3904 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4299 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1127 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1089 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (683 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1089 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)

### Alternatives to V2 Cloud

- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)
- [Amazon WorkSpaces](https://www.g2.com/products/amazon-workspaces/reviews) — 4.1/5 stars (108 reviews)
- [VirtualBox](https://www.g2.com/products/virtualbox/reviews) — 4.5/5 stars (291 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1089 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3904 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (683 reviews)

### Alternatives to LogMeIn Rescue

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3904 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (683 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1089 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)
- [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) — 4.7/5 stars (254 reviews)

---
## Top Discussions

### LogMeIn Resolve

- Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

### V2 Cloud

- Title: [What is V2 Cloud used for?](https://www.g2.com/discussions/what-is-v2-cloud-used-for) — 1 comment, 1 upvote
  > **Top comment:** "VDI or cloud desktop"
- Title: [we are stuck in installing Printers ? also what office do you use for this system ?](https://www.g2.com/discussions/we-are-stuck-in-installing-printers-also-what-office-do-you-use-for-this-system) — 1 comment, 1 upvote
  > **Top comment:** "Hi Faisal. We&#39;re using Microsoft 365 (Office 365). For your printing, a member of our customer success team reached out. "
- Title: [What is the best way to white label as a reseller/partner?](https://www.g2.com/discussions/38470-what-is-the-best-way-to-white-label-as-a-reseller-partner) — 1 comment, 2 upvotes
  > **Top comment:** "Hi Gregory. Since you&#39;re already a reseller, you have access to our white-label downloads. You can provide the link to your customers to download the desktop..."

### LogMeIn Rescue

- Title: [What version of Mac OS is preferred for remote connections?](https://www.g2.com/discussions/what-version-of-mac-os-is-preferred-for-remote-connections) — 1 comment, 1 upvote
  > **Top comment:** "LogMeIn just came out with the new beta version to run on Catalina.  I usually wait for the final but tested the beta and have not found any issues with it. ..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-resolve-vs-v2-cloud-vs-logmein-rescue)

