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At a Glance
Market Segments
Mid-Market (41.6% of reviews)
Small-Business (83.2% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Start at 40$ per month
LogMeIn Resolve
Star Rating
(441)4.4 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansV2 Cloud
Star Rating
(240)4.7 out of 5
Market Segments
Small-Business (83.2% of reviews)
Pros & Cons
Entry-Level Pricing
Start at 40$ per month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Resolve excels in Device Management with a score of 9.6, making it a strong choice for organizations needing robust control over their devices. In contrast, V2 Cloud also performs well in this area with a score of 9.1, but users mention that its features are more tailored for small businesses.
- Reviewers mention that V2 Cloud shines in Desktop Virtualization with a score of 9.4, providing seamless access to applications and data. Meanwhile, GoTo Resolve has a slightly lower score of 9.6, but users appreciate its comprehensive Application Virtualization capabilities.
- G2 users highlight that V2 Cloud offers superior Unattended Access with a score of 9.3, which is crucial for remote support scenarios. In comparison, GoTo Resolve scores 8.4, and users report that its unattended access features could be more intuitive.
- Users on G2 report that GoTo Resolve has a strong focus on Quality of Support, scoring 8.7, which is essential for businesses that require reliable assistance. However, V2 Cloud outperforms in this area with a score of 9.5, with reviewers mentioning faster response times and more helpful support staff.
- Reviewers say that V2 Cloud provides better Integrations with a score of 9.0, allowing for a more connected workflow. In contrast, GoTo Resolve scores 8.2, and users mention that its integration options are somewhat limited compared to V2 Cloud.
- Users report that GoTo Resolve has a more user-friendly Ease of Setup with a score of 8.9, making it easier for teams to get started. However, V2 Cloud scores higher at 9.5, with reviewers mentioning that its setup process is streamlined and straightforward, particularly for small businesses.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
V2 Cloud
Basic Plans
Start at 40$
per month
Our pricing is tailored for businesses that really want to get the most of cloud infrastructure. You get a pay-as-you-go model with a bundle of interesting features.
- Windows 10 multi-user (based on Server 2019)
- 50 GB disk space (expandable)
- Blazing fast processors and drives
Free Trial
LogMeIn Resolve
Free Trial is available
V2 Cloud
Free Trial is available
Ratings
Meets Requirements
9.0
356
9.2
174
Ease of Use
9.0
357
9.5
176
Ease of Setup
8.9
189
9.5
134
Ease of Admin
8.9
176
9.4
117
Quality of Support
8.7
308
9.5
166
Has the product been a good partner in doing business?
8.7
166
9.5
118
Product Direction (% positive)
8.0
345
9.3
165
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.3
20
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.3
21
Not enough data
9.0
19
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.4
22
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
80
Not enough data
9.0
78
Not enough data
8.9
64
Not enough data
8.8
68
Not enough data
8.5
67
Not enough data
8.5
70
Not enough data
Maintenance
8.9
71
Not enough data
8.4
49
Not enough data
Communication
8.8
67
Not enough data
8.0
47
Not enough data
8.2
49
Not enough data
8.5
50
Not enough data
Security
8.7
52
Not enough data
8.4
52
Not enough data
Device Support
8.5
58
Not enough data
8.6
56
Not enough data
8.4
59
Not enough data
Performance
8.3
59
Not enough data
Functionality
Not enough data
9.5
49
Not enough data
9.2
44
Desktop Management
Not enough data
9.3
46
Not enough data
8.9
39
Not enough data
8.7
45
Support
Not enough data
9.1
44
Security
Not enough data
8.9
44
Not enough data
9.1
39
Not enough data
9.1
41
Not enough data
9.1
48
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
8
Not enough data
Security - Cloud Application Hosting
Not enough data
8.6
14
Not enough data
8.6
14
Not enough data
8.2
14
Performance - Cloud Application Hosting
Not enough data
9.0
14
Not enough data
8.8
14
Not enough data
8.3
14
Support - Cloud Application Hosting
Not enough data
8.2
14
Not enough data
7.6
13
Not enough data
8.9
14
Application support - Cloud Application Hosting
Not enough data
6.8
11
Not enough data
7.3
13
Not enough data
5.0
10
Not enough data
6.8
11
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.3
6
Not enough data
Operating System
9.2
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
Management
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Security
8.6
6
Not enough data
9.2
6
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
66
Not enough data
9.3
56
Not enough data
9.0
49
Management
Not enough data
9.4
65
Not enough data
8.8
51
Not enough data
9.0
59
Not enough data
9.0
57
Administration
8.5
79
8.8
83
8.1
71
Feature Not Available
8.3
76
8.7
75
8.3
75
Feature Not Available
8.1
71
8.7
65
8.4
76
9.1
70
8.5
81
8.7
78
Platform
8.6
72
8.9
74
8.2
68
Feature Not Available
8.4
72
Feature Not Available
8.6
83
8.9
76
Security
7.7
60
Feature Not Available
8.4
76
9.0
78
8.4
70
Feature Not Available
Categories
Categories
Shared Categories
LogMeIn Resolve and V2 Cloud are categorized as Remote Desktop
Unique Categories
LogMeIn Resolve is categorized as Endpoint Management, Remote Support, Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, and Service Desk
V2 Cloud is categorized as Virtual Desktop Infrastructure (VDI), Desktop as a Service (DaaS), and Cloud Application Hosting
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
V2 Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.4%
Computer & Network Security
3.4%
Other
52.7%
Accounting
22.6%
Information Technology and Services
11.1%
Computer Software
11.1%
Hospital & Health Care
4.0%
Retail
3.5%
Other
47.8%
Discussions
Is GoToAssist legitimate?
3 Comments
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
What is the best way to white label as a reseller/partner?
1 Comment
GB
Hi Gregory. Since you're already a reseller, you have access to our white-label downloads. You can provide the link to your customers to download the desktop...Read more
we are stuck in installing Printers ? also what office do you use for this system ?
1 Comment
GB
Hi Faisal. We're using Microsoft 365 (Office 365). For your printing, a member of our customer success team reached out. Read more
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