Compare LogMeIn Resolve and ThreatDown 
At a Glance
Market Segments
Mid-Market (41.9% of reviews)
Small-Business (47.0% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial 1 Device Per Year
LogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansThreatDown
Star Rating
(1,082)4.6 out of 5
Market Segments
Small-Business (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Device Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ThreatDown excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Resolve. Users appreciate its comprehensive suite of features, including Email Security and DNS Filtering, which are essential for maintaining robust cybersecurity across multiple clients.
- According to verified reviews, ThreatDown's implementation process is praised for its intuitive onboarding, with users highlighting the OneView dashboard that simplifies management and monitoring of endpoints. This feature allows users to easily identify and address issues across various sites, enhancing operational efficiency.
- Users say that LogMeIn Resolve shines in remote support capabilities, with many noting its high-speed performance and reliability. Reviewers have mentioned that it provides a seamless remote desktop experience, often comparing it favorably to other tools like AnyDesk, which can struggle with connection issues.
- Reviewers mention that while ThreatDown offers a broader range of security features, LogMeIn Resolve focuses on solid security measures such as multi-factor authentication and encryption, making it a reliable choice for organizations prioritizing secure remote access and management.
- G2 reviewers highlight that ThreatDown has a more extensive user base, reflected in its higher total number of reviews. This suggests a more established presence in the market, which can be reassuring for potential buyers looking for a well-supported product.
- According to recent user feedback, both products have their strengths, but ThreatDown's customer support is frequently noted as a standout feature, with users expressing satisfaction with the assistance provided. In contrast, while LogMeIn Resolve is effective, some users feel it could benefit from enhanced support options to match its robust feature set.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
ThreatDown
Endpoint Protection - 14 Day Trial
Free Trial
1 Device Per Year
- Cyberprotection for up to 10 devices
- Central management console
- Lightweight, cloud-based
Free Trial
LogMeIn Resolve
Free Trial is available
ThreatDown
Free Trial is available
Ratings
Meets Requirements
9.0
357
9.2
968
Ease of Use
9.0
358
9.2
973
Ease of Setup
8.9
190
9.2
735
Ease of Admin
8.9
178
9.1
705
Quality of Support
8.7
308
8.8
866
Has the product been a good partner in doing business?
8.7
167
9.2
685
Product Direction (% positive)
8.0
346
8.9
958
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.3
21
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.3
22
Not enough data
9.1
20
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.4
23
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.1
230
Not enough data
8.8
237
Not enough data
8.9
220
Not enough data
8.5
203
Not enough data
8.8
223
Functionality
Not enough data
8.9
212
Not enough data
8.9
213
Not enough data
9.0
246
Not enough data
9.6
260
Analysis
Not enough data
9.0
235
Not enough data
8.9
239
Not enough data
8.9
221
Administration
9.2
81
Not enough data
9.0
77
Not enough data
8.9
63
Not enough data
8.8
68
Not enough data
8.5
67
Not enough data
8.5
70
Not enough data
Maintenance
8.9
70
Not enough data
8.4
48
Not enough data
Communication
8.8
66
Not enough data
7.9
46
Not enough data
8.2
48
Not enough data
8.5
49
Not enough data
Security
8.6
51
Not enough data
8.3
51
Not enough data
Device Support
8.5
58
Not enough data
8.6
56
Not enough data
8.4
58
Not enough data
Performance
8.3
59
Not enough data
Platform Features
Not enough data
9.1
123
Not enough data
9.2
122
Not enough data
8.9
118
Not enough data
9.2
122
Not enough data
9.3
123
Not enough data
8.7
120
Not enough data
9.5
10
Automation Capabilities
Not enough data
9.1
121
Not enough data
9.1
121
Not enough data
5.3
5
Generative AI
Not enough data
6.8
170
Not enough data
6.9
156
Generative AI
7.7
8
7.4
115
Services - Endpoint Detection & Response (EDR)
Not enough data
9.7
13
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.6
7
Not enough data
Operating System
9.3
7
Not enough data
8.7
5
Not enough data
8.3
7
Not enough data
Management
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Security
8.6
6
Not enough data
9.3
7
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
79
Not enough data
8.1
71
Not enough data
8.3
76
Not enough data
8.3
75
Not enough data
8.1
71
Not enough data
8.4
76
Not enough data
8.5
81
Not enough data
Platform
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
Not enough data
8.6
83
Not enough data
Security
7.7
60
Not enough data
8.4
76
Not enough data
8.4
70
Not enough data
Categories
Categories
Shared Categories
LogMeIn Resolve and ThreatDown are categorized as Endpoint Management and Antivirus
Unique Categories
LogMeIn Resolve is categorized as Remote Support, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, Remote Desktop, and Service Desk
ThreatDown is categorized as Managed Detection and Response (MDR), Endpoint Detection & Response (EDR), and Endpoint Protection Platforms
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThreatDown
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
Information Technology and Services
12.8%
Computer & Network Security
7.0%
Construction
4.6%
Computer Software
4.4%
Education Management
4.0%
Other
67.3%
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