2026 Best Software Awards are here!See the list
Compare LogMeIn Resolve and TeamViewer 
Featured Products
At a Glance
Market Segments
Mid-Market (41.8% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Starting at $24.90
LogMeIn Resolve
Star Rating
(441)4.4 out of 5
Market Segments
Mid-Market (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansTeamViewer
Star Rating
(3,738)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Resolve. Users appreciate its ease of use and reliable connection quality, making it a preferred choice for remote support tasks.
- According to verified reviews, TeamViewer's implementation process is praised for its intuitive onboarding, allowing users to quickly connect to remote devices. In contrast, LogMeIn Resolve, while noted for its speed and reliability, has fewer recent reviews, which may indicate less current user experience feedback.
- Users say that TeamViewer's features, such as screen sharing and file transfer, enhance communication and support efficiency. Reviewers highlight how these functionalities save time and improve the overall support experience, whereas LogMeIn Resolve, while effective, does not receive the same level of acclaim for its user interface.
- Reviewers mention that TeamViewer's strong security measures, including data encryption and multi-platform support, contribute to a sense of safety during remote sessions. LogMeIn Resolve also emphasizes security, but users have noted that TeamViewer's comprehensive features provide a more robust solution for diverse remote access needs.
- Users highlight TeamViewer's ability to handle multiple sessions and devices seamlessly, which is particularly beneficial for small businesses managing various endpoints. In comparison, while LogMeIn Resolve offers solid remote support capabilities, it may not match TeamViewer's versatility in multi-session handling.
- According to recent user feedback, TeamViewer's customer support is consistently rated highly, with users appreciating the quick response times and effective solutions. LogMeIn Resolve also receives positive remarks for its support, but the overall volume of reviews suggests that TeamViewer's support experience is more widely recognized and validated by users.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
LogMeIn Resolve
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.0
356
9.1
2,988
Ease of Use
9.0
357
9.1
3,150
Ease of Setup
8.9
189
9.1
934
Ease of Admin
8.9
177
8.9
678
Quality of Support
8.7
307
8.6
2,564
Has the product been a good partner in doing business?
8.7
166
8.6
635
Product Direction (% positive)
8.0
345
8.7
2,882
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
21
9.4
49
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
9.3
22
9.1
49
9.1
20
9.2
48
8.6
20
9.0
50
8.3
19
9.1
49
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.1
8
Service Management
9.4
23
9.5
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.7
9
Presenter Tools
Not enough data
8.9
862
Not enough data
8.5
783
Not enough data
9.1
936
|
Verified
Not enough data
8.8
832
|
Verified
Conferencing Options
Not enough data
8.7
795
|
Verified
Not enough data
8.7
807
|
Verified
Not enough data
8.7
790
|
Verified
Application Tools
Not enough data
8.8
869
|
Verified
Not enough data
8.9
824
|
Verified
Not enough data
8.7
805
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.8
36
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
9.0
16
Not enough data
9.1
16
Monitoring - Network Monitoring
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.2
6
Management
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.1
16
Analytics - Network Monitoring
Not enough data
8.3
6
Not enough data
8.3
6
Security - Network Monitoring
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.6
6
Network Performance - Network Monitoring
Not enough data
8.3
6
Not enough data
9.2
6
AI Automation - Network Monitoring
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Network Monitoring
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
80
9.2
550
9.0
77
9.1
537
8.9
63
8.9
484
8.8
68
9.0
512
8.5
67
8.9
495
8.5
70
8.9
501
Maintenance
8.9
70
9.0
499
8.4
48
8.9
465
Communication
8.8
66
8.9
495
7.9
46
8.6
439
8.2
48
8.7
443
8.5
49
8.8
464
Security
8.6
51
9.0
459
8.3
51
9.0
462
Device Support
8.5
58
8.9
490
8.6
56
9.1
499
8.4
58
9.0
500
Performance
8.3
59
8.9
468
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
8
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.6
7
8.7
28
Operating System
9.3
7
9.5
31
8.7
5
9.1
29
8.3
7
8.8
31
Management
7.8
6
8.7
29
7.8
6
8.4
29
8.1
6
9.0
27
8.1
6
8.5
27
8.6
6
8.8
29
Security
8.6
6
8.6
28
9.3
7
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.1
19
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
79
8.8
1391
8.1
71
8.7
1304
8.3
76
8.6
1299
8.3
75
8.6
1280
8.1
71
8.7
1316
8.4
76
8.7
1391
8.5
81
8.9
1457
Platform
8.6
72
8.9
1407
8.2
68
8.7
1364
8.4
72
8.7
1329
8.6
83
9.1
1499
Security
7.7
60
8.6
1190
8.4
76
8.8
1337
8.4
70
8.7
1279
Categories
Categories
Shared Categories
LogMeIn Resolve and TeamViewer are categorized as Remote Support, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Monitoring & Management (RMM), and Remote Desktop
Unique Categories
LogMeIn Resolve is categorized as Endpoint Management, Antivirus, Patch Management, and Service Desk
TeamViewer is categorized as SAP Store, ServiceNow Store Apps, IT Asset Management, Co-Browsing, Screen Sharing, Enterprise IT Management, Network Monitoring, and AR Collaboration Tools
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.7%
Computer & Network Security
3.4%
Other
52.7%
Information Technology and Services
16.2%
Computer Software
10.6%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.9%
Discussions
Is GoToAssist legitimate?
3 Comments
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
