# LogMeIn Resolve vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Resolve. Users appreciate its ability to connect to any machine globally, making it a go-to solution for remote access, especially when needing to retrieve files from a "sleeping" computer.
- **Users say** that TeamViewer's ease of use is a standout feature, with many highlighting its intuitive interface that simplifies remote access. In contrast, while LogMeIn Resolve offers seamless screen sharing, some users find it less user-friendly, particularly when navigating its advanced tools.
- **Reviewers mention** that TeamViewer's implementation process is quick and straightforward, which is a significant advantage for businesses looking to get up and running without delays. On the other hand, LogMeIn Resolve, while effective, has received feedback indicating that its setup can be more complex, potentially leading to longer onboarding times.
- **According to verified reviews** , TeamViewer shines in its remote support capabilities, with users praising features like unattended access and multi-session handling. LogMeIn Resolve, while also effective in support scenarios, is noted for its advanced tools that enhance troubleshooting, but it may not match the overall versatility of TeamViewer.
- **Users appreciate** TeamViewer's robust mobile access features, allowing them to connect to their devices from anywhere, which is particularly beneficial for those who travel frequently. In comparison, LogMeIn Resolve's mobile capabilities are seen as less comprehensive, which may limit flexibility for users on the go.
- **Reviewers highlight** that TeamViewer's strong market presence and extensive user base contribute to a wealth of resources and community support, enhancing the overall user experience. Conversely, LogMeIn Resolve, while effective for mid-market users, has a smaller review base, which may impact the availability of user-generated insights and support.



| | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 464 | 3,938 | 
| **Largest Market Segment** | Mid-Market (42.8% of reviews) | Small-Business (43.1% of reviews) | 
| **Entry Level Price** | $29.00 25 endpoints; unlimited agents | Starting at $24.90 | 

---
## Top Pros & Cons

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (14 reviews)
- Expensive (12 reviews)

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (428 reviews)

Cons:
- Connection Issues (181 reviews)
- Connectivity Issues (147 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Resolve | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 9.0 (371 reviews) | 9.1 (3072 reviews) | 
  | **Ease of Use** | 9.0 (372 reviews) | 9.1 (3309 reviews) | 
  | **Ease of Setup** | 8.9 (204 reviews) | 9.1 (1026 reviews) | 
  | **Ease of Admin** | 8.8 (180 reviews) | 8.9 (687 reviews) | 
  | **Quality of Support** | 8.7 (321 reviews) | 8.6 (2639 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (168 reviews) | 8.6 (642 reviews) | 
  | **Product Direction (% positive)** | 8.0 (359 reviews) | 8.7 (2958 reviews) | 

---
## Pricing

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 9.1/10 | 34 |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Device Management** | 9.3 (22 reviews) | 9.4 (54 reviews) | 
| **Asset Management** | Not enough data | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | 9.4 (25 reviews) | 9.3 (54 reviews) | 
| **Asset Tracking** | 9.1 (20 reviews) | 9.3 (52 reviews) | 
| **Application Deployment** | 8.7 (21 reviews) | 9.0 (54 reviews) | 
| **Patch Management** | 8.3 (22 reviews) | 9.2 (53 reviews) | 
| **Asset Tracking** | Not enough data | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (13 reviews) | 

#### Service Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Remote Access** | 9.6 (31 reviews) | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 9.5 (11 reviews) | 
| **Ticketing** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.0 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (13 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1081 |

#### Presenter Tools

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (868 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (787 reviews) | 
| **Remote Control** | Not enough data | 9.2 (948 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (837 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (799 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (812 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.8 (798 reviews) ✓ Verified | 

#### Application Tools

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (873 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (828 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (808 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 10.0 (5 reviews) | 
| **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | 

#### Security

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 10.0 (5 reviews) | 
| **Endpoint Protection** | Not enough data | 9.3 (5 reviews) | 
| **Remote Wiping** | Not enough data | 9.7 (5 reviews) | 

#### Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Device Enrollment** | Not enough data | 9.7 (5 reviews) | 
| **Device Configuration** | Not enough data | 9.7 (5 reviews) | 
| **Device Compliance** | Not enough data | 9.7 (5 reviews) | 
| **Usage Information** | Not enough data | 10.0 (5 reviews) | 
| **Data Separation** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 9.4 (20 reviews) | 
| **Alerting** | Not enough data | 9.4 (19 reviews) | 
| **Improvement Suggestions** | Not enough data | 9.2 (21 reviews) | 
| **Multi-Network Capability** | Not enough data | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Not enough data | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.5 (11 reviews) | 

#### Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Performance Baseline** | Not enough data | 9.3 (20 reviews) | 
| **Data Visualization** | Not enough data | 9.4 (20 reviews) | 
| **Path Analysis** | Not enough data | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 9.2 (11 reviews) | 
| **Integrated Network Security** | Not enough data | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Not enough data | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Not enough data | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 9.5 (11 reviews) | 
| **Decision Making** | Not enough data | 9.4 (11 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.3 (23 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (21 reviews) | 
| **Asset Discovery** | Not enough data | 8.3 (23 reviews) | 

#### Generative AI

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (18 reviews) | 
| **AI Text Generation** | Not enough data | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | 7.6 (13 reviews) | 

#### Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.0 (24 reviews) | 
| **Asset Policy Management** | Not enough data | 8.5 (24 reviews) | 
| **Risk Management** | Not enough data | 8.2 (19 reviews) | 
| **Integrations** | Not enough data | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.3 (132 reviews) | 
| **Value** | Not enough data | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.6/10 | 94 |
| **TeamViewer** | 9.0/10 | 695 |

#### Administration

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Screen Sharing** | 9.2 (85 reviews) | 9.3 (613 reviews) | 
| **File Sharing** | 9.0 (77 reviews) | 9.1 (557 reviews) | 
| **Session Recording** | 8.9 (64 reviews) | 8.9 (487 reviews) | 
| **Unattended Remote Access** | 8.9 (70 reviews) | 9.1 (539 reviews) | 
| **Multi - Session Handling** | 8.6 (68 reviews) | 8.9 (497 reviews) | 
| **Multi-Monitor Support** | 8.5 (70 reviews) | 9.0 (504 reviews) | 

#### Maintenance

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Remote Reboot** | 8.9 (71 reviews) | 9.0 (501 reviews) | 
| **Remote Printing** | 8.4 (48 reviews) | 8.9 (466 reviews) | 

#### Communication 

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Text Chat** | 8.8 (67 reviews) | 9.0 (499 reviews) | 
| **VoIP** | 7.9 (46 reviews) | 8.6 (443 reviews) | 
| **Video Conference Call** | 8.2 (48 reviews) | 8.7 (451 reviews) | 
| **Screen Annotations** | 8.5 (49 reviews) | 8.8 (465 reviews) | 

#### Security

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Data Encryption** | 8.6 (51 reviews) | 9.0 (475 reviews) | 
| **Compliance** | 8.3 (51 reviews) | 9.0 (465 reviews) | 

#### Device Support

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | 8.5 (59 reviews) | 8.9 (501 reviews) | 
| **Multi-Platform Support** | 8.6 (57 reviews) | 9.1 (519 reviews) | 
| **Cross-Platform** | 8.4 (59 reviews) | 9.0 (521 reviews) | 

#### Performance

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Reporting** | 8.3 (60 reviews) | 9.0 (475 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Access Control** | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Data Security** | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Feature Not Available | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 7.7/10 | 8 |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | 7.7 (8 reviews) | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 101 |
| **TeamViewer** | N/A | N/A |

#### Incident Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Automate Ticket Routing** | 8.5 (59 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.2 (60 reviews) | Not enough data | 
| **Ticket Notifications** | 8.3 (62 reviews) | Not enough data | 
| **Knowledge Base** | 8.2 (62 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.1 (56 reviews) | Not enough data | 

#### Reporting

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Dashboards** | 8.3 (73 reviews) | Not enough data | 
| **Time Tracking** | 8.2 (72 reviews) | Not enough data | 
| **Surveys** | 8.4 (58 reviews) | Not enough data | 

#### Access & Usability

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Mobile** | 8.1 (74 reviews) | Not enough data | 
| **Self Service** | 8.7 (72 reviews) | Not enough data | 
| **Active Directory** | 8.1 (59 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.5 (65 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.5/10 | 9 |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | 8.6 (7 reviews) | 8.7 (29 reviews) | 

#### Operating System

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | 9.4 (8 reviews) | 9.4 (33 reviews) | 
| **Apple Support** | 8.7 (5 reviews) | 9.1 (29 reviews) | 
| **Android Support** | 8.3 (7 reviews) | 8.8 (32 reviews) | 

#### Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Applicatons Management** | 8.3 (8 reviews) | 8.8 (30 reviews) | 
| **Applications Consolidation** | 7.8 (6 reviews) | 8.5 (30 reviews) | 
| **Whitelist** | 8.1 (6 reviews) | 8.9 (28 reviews) | 
| **Blacklist** | 8.1 (6 reviews) | 8.5 (28 reviews) | 
| **Usage Information** | 8.6 (6 reviews) | 8.8 (30 reviews) | 

#### Security

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Remote Wipe** | 8.6 (6 reviews) | 8.7 (29 reviews) | 
| **Security** | 9.3 (7 reviews) | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 23 |

#### Analysis

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.9 (18 reviews) | 

#### Platform

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 9.3 (20 reviews) | 
| **Remote Access** | Not enough data | 9.1 (19 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.1 (17 reviews) | 
| **Asset Tracking** | Not enough data | 8.8 (17 reviews) | 
| **IT Knowledge Management** | Not enough data | 9.5 (18 reviews) | 

#### Security

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 9.2 (17 reviews) | 
| **Patch Management** | Not enough data | 9.4 (16 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (15 reviews) | 
| **Service Management** | Not enough data | 9.7 (15 reviews) | 
| **Workflow Management** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 92 |
| **TeamViewer** | 8.8/10 | 1751 |

#### Administration

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Usage Information** | 8.5 (79 reviews) | 8.8 (1394 reviews) | 
| **Integrations** | 8.1 (71 reviews) | 8.7 (1310 reviews) | 
| **Diagnostics** | 8.3 (76 reviews) | 8.6 (1304 reviews) | 
| **Session Recording** | 8.3 (76 reviews) | 8.6 (1288 reviews) | 
| **Session Transfer** | 8.1 (71 reviews) | 8.7 (1319 reviews) | 
| **Unattended Access** | 8.4 (76 reviews) | 8.7 (1398 reviews) | 
| **File Sharing** | 8.5 (82 reviews) | 8.9 (1464 reviews) | 

#### Platform

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | 8.6 (72 reviews) | 8.9 (1413 reviews) | 
| **Mobile Device Access** | 8.2 (69 reviews) | 8.7 (1368 reviews) | 
| **Applications Management** | 8.5 (74 reviews) | 8.7 (1330 reviews) | 
| **Remote Device Control** | 8.7 (84 reviews) | 9.1 (1513 reviews) | 

#### Security

| Feature | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Remote Wipe** | 7.7 (60 reviews) | 8.7 (1191 reviews) | 
| **Device Management** | 8.4 (77 reviews) | 8.8 (1338 reviews) | 
| **Device Enrollment** | 8.4 (70 reviews) | 8.7 (1280 reviews) | 

---
## Categories
**Shared Categories (7):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)

**Unique to LogMeIn Resolve (2):** [Antivirus Software](https://www.g2.com/categories/antivirus), [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to TeamViewer (11):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [SAP Store Software](https://www.g2.com/categories/sap-store), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Resolve | TeamViewer | 
|---|---|---|
| **Small-Business** | 36.2% | 43.1% | 
| **Mid-Market** | 42.8% | 36.0% | 
| **Enterprise** | 21.0% | 20.9% | 

### By Industry

#### LogMeIn Resolve

- **Information Technology and Services:** 22.3%
- **Computer Software:** 10.8%
- **Hospital & Health Care:** 6.8%
- **Construction:** 3.5%
- **Computer & Network Security:** 3.3%
- **Insurance:** 2.2%
- **Computer Networking:** 2.2%
- **Financial Services:** 2.0%
- **Education Management:** 2.0%
- **Accounting:** 2.0%
- **Other:** 42.8%

#### TeamViewer

- **Information Technology and Services:** 16.3%
- **Computer Software:** 10.7%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.0%
- **Consumer Services:** 2.9%
- **Computer & Network Security:** 2.9%
- **Education Management:** 2.3%
- **Automotive:** 2.3%
- **Financial Services:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.2%

---
## Alternatives

### Alternatives to LogMeIn Resolve

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1135 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (637 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1135 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)

---
## Top Discussions

### LogMeIn Resolve

- Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-resolve-vs-teamviewer)