Compare LogMeIn Resolve and TeamViewer 
Featured Products
At a Glance
Market Segments
Mid-Market (42.0% of reviews)
Small-Business (43.2% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Starting at $24.90
LogMeIn Resolve
Star Rating
(444)4.3 out of 5
Market Segments
Mid-Market (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansTeamViewer
Star Rating
(3,785)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Resolve. Users appreciate its high performance and ease of implementation, making it a go-to choice for secure remote communications.
- Users say that TeamViewer's intuitive interface and seamless integration across various operating systems enhance its usability. Recent feedback highlights how even non-technical users find it straightforward to get started, which is a major advantage for teams with diverse technical skills.
- Reviewers mention that LogMeIn Resolve shines in its support capabilities, particularly its ability to connect to remote PCs effortlessly through a simple link. This feature has been praised for its speed and reliability, making it a valuable tool for troubleshooting and remote assistance.
- According to verified reviews, TeamViewer offers a broader range of features, including robust file sharing and session recording capabilities. Users highlight these features as essential for effective collaboration and documentation during remote sessions.
- G2 reviewers note that while LogMeIn Resolve provides a solid remote support experience, it lacks the extensive feature set that TeamViewer offers. Users have pointed out that TeamViewer's multi-session handling and unattended access functionalities are particularly beneficial for managing multiple connections simultaneously.
- Users report that TeamViewer's consistent updates and positive product direction contribute to its high satisfaction ratings. In contrast, LogMeIn Resolve, while effective, has received mixed feedback regarding its long-term development and feature enhancements, which may impact its future usability.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
LogMeIn Resolve
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.0
358
9.1
3,001
Ease of Use
9.0
359
9.1
3,189
Ease of Setup
8.9
191
9.1
949
Ease of Admin
8.8
179
8.9
682
Quality of Support
8.7
308
8.6
2,576
Has the product been a good partner in doing business?
8.7
167
8.6
638
Product Direction (% positive)
7.9
347
8.7
2,895
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
21
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Monitoring and Management
9.3
22
9.2
53
9.1
20
9.3
53
8.6
20
9.1
55
8.3
19
9.2
54
Not enough data
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
13
Service Management
9.4
23
9.5
55
Not enough data
9.3
12
Not enough data
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
788
Not enough data
9.1
940
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.9
873
|
Verified
Not enough data
8.9
828
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
81
9.2
562
9.0
77
9.1
544
8.9
63
8.9
487
8.8
68
9.0
520
8.5
67
8.9
499
8.5
70
9.0
505
Maintenance
8.9
70
9.0
502
8.4
48
8.9
468
Communication
8.8
66
9.0
499
7.9
46
8.6
443
8.2
48
8.7
447
8.5
49
8.8
467
Security
8.6
51
9.0
464
8.3
51
9.0
465
Device Support
8.5
58
8.9
494
8.6
56
9.1
505
8.4
58
9.1
507
Performance
8.3
59
8.9
473
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
8
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.6
7
8.8
30
Operating System
9.3
7
9.5
32
8.7
5
9.1
30
8.3
7
8.9
32
Management
7.8
6
8.8
31
7.8
6
8.5
31
8.1
6
9.0
29
8.1
6
8.6
29
8.6
6
8.8
31
Security
8.6
6
8.7
30
9.3
7
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
79
8.8
1395
8.1
71
8.7
1307
8.3
76
8.6
1302
8.3
75
8.6
1282
8.1
71
8.7
1320
8.4
76
8.7
1394
8.5
81
8.9
1460
Platform
8.6
72
8.9
1410
8.2
68
8.7
1366
8.4
72
8.7
1332
8.6
83
9.1
1503
Security
7.7
60
8.6
1193
8.4
76
8.8
1340
8.4
70
8.7
1284
Categories
Categories
Shared Categories
LogMeIn Resolve and TeamViewer are categorized as Endpoint Management, Remote Support, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Monitoring & Management (RMM), and Remote Desktop
Unique Categories
TeamViewer is categorized as Screen Sharing, ServiceNow Store Apps, Enterprise IT Management, SAP Store, IT Asset Management, AWS Marketplace, Remote Video Support, AR Collaboration Tools, Co-Browsing, and Network Monitoring
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer Software
10.7%
Hospital & Health Care
7.0%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.7%
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.1%
Consumer Services
3.0%
Other
62.9%
Discussions
Is GoToAssist legitimate?
3 Comments
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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