Compare LogMeIn Resolve and Splashtop Remote Access 
At a Glance
Market Segments
Mid-Market (41.9% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
$8.25 1 User Per Month
LogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSplashtop Remote Access
Star Rating
(509)4.8 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Access excels in user satisfaction, boasting a significantly higher overall score compared to LogMeIn Resolve. Users appreciate its reliability and ease of use, with one reviewer noting, "I like that Splashtop Remote Access mirrors my agency management system, making it feel like I'm in the office with no real change."
- Users say that LogMeIn Resolve offers a solid remote support experience, particularly highlighting its speed and security features. One user mentioned, "LogMeIn Resolve is brilliant in remote support and troubleshooting," emphasizing its ability to connect efficiently and resolve issues quickly.
- Reviewers mention that Splashtop Remote Access is particularly effective for users with multiple monitors, allowing seamless access to multiple screens. A user shared, "I really appreciate being able to have three screens open at once," showcasing its capability for multitasking.
- According to verified reviews, LogMeIn Resolve is praised for its intuitive interface, which provides essential functionalities without overwhelming users. One reviewer noted, "Easier interface yet providing all important functionalities," indicating a user-friendly experience.
- G2 reviewers highlight that Splashtop Remote Access has a more favorable entry-level price point, making it accessible for small businesses. With a starting price of $8.25, it offers a cost-effective solution compared to LogMeIn Resolve, which is free but may not meet all user needs.
- Users report that while LogMeIn Resolve has strong security features, Splashtop Remote Access provides a more comprehensive overall experience, particularly in terms of ease of setup and administration. Reviewers noted that Splashtop is "easy to use," which is a significant advantage for those looking for a straightforward remote access solution.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
LogMeIn Resolve
Free Trial is available
Splashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
9.0
357
9.6
409
Ease of Use
9.0
358
9.7
413
Ease of Setup
8.9
190
9.3
296
Ease of Admin
8.9
178
9.5
246
Quality of Support
8.7
308
9.3
273
Has the product been a good partner in doing business?
8.7
167
9.6
229
Product Direction (% positive)
8.0
346
9.1
391
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
21
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.3
22
Not enough data
9.1
20
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.4
23
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
25
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
81
9.1
73
9.0
77
8.9
74
8.9
63
8.0
67
8.8
68
9.3
72
8.5
67
8.4
68
8.5
70
8.9
74
Maintenance
8.9
70
8.4
71
8.4
48
8.4
65
Communication
8.8
66
8.5
68
7.9
46
6.2
64
8.2
48
6.1
64
8.5
49
6.8
65
Security
8.6
51
8.3
66
8.3
51
8.2
65
Device Support
8.5
58
8.2
70
8.6
56
8.4
73
8.4
58
8.4
71
Performance
8.3
59
8.3
67
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
8
Not enough data
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.6
7
Not enough data
Operating System
9.3
7
Not enough data
8.7
5
Not enough data
8.3
7
Not enough data
Management
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Security
8.6
6
Not enough data
9.3
7
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
79
9.0
217
8.1
71
8.9
157
8.3
76
Feature Not Available
8.3
75
8.3
146
8.1
71
8.5
151
8.4
76
9.3
229
8.5
81
9.2
227
Platform
8.6
72
9.3
217
8.2
68
8.7
205
8.4
72
Feature Not Available
8.6
83
9.5
257
Security
7.7
60
7.9
125
8.4
76
8.9
190
8.4
70
8.9
176
Categories
Categories
Shared Categories
LogMeIn Resolve and Splashtop Remote Access are categorized as Remote Support and Remote Desktop
Unique Categories
LogMeIn Resolve is categorized as Endpoint Management, Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, and Service Desk
Splashtop Remote Access is categorized as Screen Sharing
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
Accounting
10.4%
Information Technology and Services
10.0%
Computer Software
4.3%
Hospital & Health Care
3.7%
Retail
3.5%
Other
68.2%
Discussions
Is GoToAssist legitimate?
3 Comments
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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