# LogMeIn Resolve vs Splashtop Remote Support Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Splashtop Remote Support excels in user experience, with many praising its **easy deployment** and **smooth remote connections**. Users appreciate the ability to view multiple monitors and share files seamlessly, making it a favorite for teams needing reliable support.
- **According to verified reviews** , LogMeIn Resolve is recognized for its **high-speed performance** and **robust security features**. Users highlight its effectiveness in remote support and troubleshooting, noting that it connects quickly and resolves issues efficiently, which is crucial for maintaining productivity.
- **Users say** that Splashtop Remote Support offers a **cost-effective solution** , saving them significantly compared to other options like LogMeIn Rescue. The all-in-one application for remote access and support is particularly appealing for small businesses looking to streamline their operations.
- **Reviewers mention** that LogMeIn Resolve provides a user-friendly interface that simplifies remote desktop functionalities. However, some users have noted occasional connection issues, which can be a drawback for those relying on consistent performance.
- **G2 reviewers highlight** that Splashtop Remote Support has a smoother setup process, with users finding it straightforward to modify and manage user access. This ease of administration is a significant advantage for teams that need to adapt quickly to changing requirements.
- **According to recent feedback** , while LogMeIn Resolve is praised for its comprehensive features in remote monitoring and management, it faces challenges in market presence, as evidenced by the lack of recent reviews compared to Splashtop, which has garnered more user engagement and feedback in the last 90 days.



| | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 468 | 254 | 
| **Largest Market Segment** | Mid-Market (42.6% of reviews) | Small-Business (60.3% of reviews) | 
| **Entry Level Price** | $29.00 25 endpoints; unlimited agents | Starting at $22.00 1 Concurrent technician seat | 

---
## Top Pros & Cons

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (13 reviews)
- Expensive (12 reviews)

### Splashtop Remote Support

Pros:
- Ease of Use (56 reviews)
- Remote Access (47 reviews)

Cons:
- Remote Access Issues (15 reviews)
- Missing Features (9 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
  | **Meets Requirements** | 9.0 (375 reviews) | 9.5 (201 reviews) | 
  | **Ease of Use** | 9.0 (376 reviews) | 9.5 (201 reviews) | 
  | **Ease of Setup** | 8.8 (208 reviews) | 9.4 (172 reviews) | 
  | **Ease of Admin** | 8.8 (180 reviews) | 9.4 (157 reviews) | 
  | **Quality of Support** | 8.7 (325 reviews) | 9.3 (162 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (168 reviews) | 9.5 (151 reviews) | 
  | **Product Direction (% positive)** | 8.0 (361 reviews) | 9.3 (189 reviews) | 

---
## Pricing

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

### Splashtop Remote Support

#### Entry-Level Pricing

Plan: Splashtop Remote Support

Price: Starting at $22.00 1 Concurrent technician seat

Description: An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution

Key Features:
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management 

[Browse all 3 editions](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 9.1/10 | 36 |
| **Splashtop Remote Support** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Device Management** | 9.3 (23 reviews) | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Remote Monitoring** | 9.4 (25 reviews) | Not enough data | 
| **Asset Tracking** | 9.1 (20 reviews) | Not enough data | 
| **Application Deployment** | 8.7 (21 reviews) | Not enough data | 
| **Patch Management** | 8.3 (22 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Service Management

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Remote Access** | 9.6 (31 reviews) | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **Splashtop Remote Support** | N/A | N/A |

#### Scope

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.6/10 | 94 |
| **Splashtop Remote Support** | 8.3/10 | 79 |

#### Administration

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Screen Sharing** | 9.2 (85 reviews) | 9.4 (71 reviews) | 
| **File Sharing** | 9.0 (77 reviews) | 8.9 (63 reviews) | 
| **Session Recording** | 8.9 (64 reviews) | 8.6 (60 reviews) | 
| **Unattended Remote Access** | 8.9 (70 reviews) | 9.2 (67 reviews) | 
| **Multi - Session Handling** | 8.6 (68 reviews) | 8.7 (59 reviews) | 
| **Multi-Monitor Support** | 8.5 (70 reviews) | 9.0 (68 reviews) | 

#### Maintenance

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Remote Reboot** | 8.9 (71 reviews) | 8.7 (60 reviews) | 
| **Remote Printing** | 8.4 (48 reviews) | 7.9 (52 reviews) | 

#### Communication 

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Text Chat** | 8.8 (67 reviews) | 8.7 (58 reviews) | 
| **VoIP** | 7.9 (46 reviews) | 5.8 (48 reviews) | 
| **Video Conference Call** | 8.2 (48 reviews) | 5.3 (46 reviews) | 
| **Screen Annotations** | 8.5 (49 reviews) | 6.9 (49 reviews) | 

#### Security

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Data Encryption** | 8.6 (51 reviews) | 8.6 (57 reviews) | 
| **Compliance** | 8.3 (51 reviews) | 8.5 (56 reviews) | 

#### Device Support

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Mobile Device Access** | 8.5 (59 reviews) | 8.7 (57 reviews) | 
| **Multi-Platform Support** | 8.6 (57 reviews) | 9.1 (58 reviews) | 
| **Cross-Platform** | 8.4 (59 reviews) | 8.8 (58 reviews) | 

#### Performance

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Reporting** | 8.3 (60 reviews) | 7.9 (51 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **Splashtop Remote Support** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 7.7/10 | 8 |
| **Splashtop Remote Support** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **AI Text Summarization** | 7.7 (8 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 101 |
| **Splashtop Remote Support** | 7.3/10 | 78 |

#### Incident Management

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Automate Ticket Routing** | 8.5 (59 reviews) | Feature Not Available | 
| **Ticket Prioritization** | 8.2 (60 reviews) | 6.6 (18 reviews) | 
| **Ticket Notifications** | 8.3 (62 reviews) | 6.9 (17 reviews) | 
| **Knowledge Base** | 8.2 (62 reviews) | 8.1 (25 reviews) | 
| **Knowledge Base/Ticket Integration** | 8.1 (56 reviews) | Feature Not Available | 

#### Reporting

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Dashboards** | 8.3 (73 reviews) | 8.0 (21 reviews) | 
| **Time Tracking** | 8.2 (72 reviews) | Feature Not Available | 
| **Surveys** | 8.4 (58 reviews) | Feature Not Available | 

#### Access & Usability

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Mobile** | 8.1 (74 reviews) | 8.8 (50 reviews) | 
| **Self Service** | 8.7 (72 reviews) | Feature Not Available | 
| **Active Directory** | 8.1 (59 reviews) | 7.0 (19 reviews) | 
| **Multi-Channel Access** | 8.5 (65 reviews) | 7.7 (19 reviews) | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 6.5 (8 reviews) | 
| **Decision Making** | Not enough data | 6.5 (8 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **Splashtop Remote Support** | N/A | N/A |

#### System Control

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.5/10 | 9 |
| **Splashtop Remote Support** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Regulation Compliant** | 8.6 (7 reviews) | Not enough data | 

#### Operating System

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Multi-Systems Support** | 9.4 (8 reviews) | Not enough data | 
| **Apple Support** | 8.7 (5 reviews) | Not enough data | 
| **Android Support** | 8.3 (7 reviews) | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Applicatons Management** | 8.3 (8 reviews) | Not enough data | 
| **Applications Consolidation** | 7.8 (6 reviews) | Not enough data | 
| **Whitelist** | 8.1 (6 reviews) | Not enough data | 
| **Blacklist** | 8.1 (6 reviews) | Not enough data | 
| **Usage Information** | 8.6 (6 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Remote Wipe** | 8.6 (6 reviews) | Not enough data | 
| **Security** | 9.3 (7 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 93 |
| **Splashtop Remote Support** | N/A | N/A |

#### Administration

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Usage Information** | 8.5 (79 reviews) | Not enough data | 
| **Integrations** | 8.1 (71 reviews) | Not enough data | 
| **Diagnostics** | 8.3 (77 reviews) | Not enough data | 
| **Session Recording** | 8.3 (76 reviews) | Not enough data | 
| **Session Transfer** | 8.1 (72 reviews) | Not enough data | 
| **Unattended Access** | 8.4 (76 reviews) | Not enough data | 
| **File Sharing** | 8.5 (82 reviews) | Not enough data | 

#### Platform

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Cross-Platform Access** | 8.6 (72 reviews) | Not enough data | 
| **Mobile Device Access** | 8.2 (69 reviews) | Not enough data | 
| **Applications Management** | 8.5 (74 reviews) | Not enough data | 
| **Remote Device Control** | 8.7 (84 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Remote Wipe** | 7.7 (60 reviews) | Not enough data | 
| **Device Management** | 8.4 (77 reviews) | Not enough data | 
| **Device Enrollment** | 8.4 (70 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to LogMeIn Resolve (6):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)



---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Resolve | Splashtop Remote Support | 
|---|---|---|
| **Small-Business** | 35.9% | 60.3% | 
| **Mid-Market** | 42.6% | 36.0% | 
| **Enterprise** | 21.4% | 3.8% | 

### By Industry

#### LogMeIn Resolve

- **Information Technology and Services:** 22.1%
- **Computer Software:** 10.7%
- **Hospital & Health Care:** 6.8%
- **Construction:** 3.5%
- **Computer & Network Security:** 3.3%
- **Computer Networking:** 2.2%
- **Insurance:** 2.2%
- **Accounting:** 2.0%
- **Education Management:** 2.0%
- **Financial Services:** 2.0%
- **Other:** 43.3%

#### Splashtop Remote Support

- **Information Technology and Services:** 23.4%
- **Computer & Network Security:** 7.4%
- **Computer Software:** 7.4%
- **Construction:** 3.9%
- **Accounting:** 3.5%
- **Hospital & Health Care:** 3.0%
- **Non-Profit Organization Management:** 3.0%
- **Retail:** 3.0%
- **Higher Education:** 2.6%
- **Telecommunications:** 2.6%
- **Other:** 40.3%

---
## Alternatives

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3984 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4313 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1185 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1100 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (701 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1113 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (651 reviews)

### Alternatives to Splashtop Remote Support

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3984 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (210 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1100 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4313 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1185 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (701 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (651 reviews)

---
## Top Discussions

### LogMeIn Resolve

- Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

### Splashtop Remote Support

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-resolve-vs-splashtop-inc-splashtop-remote-support)