Compare LogMeIn Resolve and Prey 
At a Glance
Market Segments
Mid-Market (41.9% of reviews)
Small-Business (53.7% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
$1.30 1 device slot per month/ billed yearly
LogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansPrey
Star Rating
(57)4.7 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$1.30 1 device slot per month/ billed yearly
Browse all 3 pricing plansLogMeIn Resolve vs Prey
When assessing the two solutions, reviewers found Prey easier to use, set up, and administer. Reviewers also preferred doing business with Prey overall.
- Reviewers felt that Prey meets the needs of their business better than LogMeIn Resolve.
- When comparing quality of ongoing product support, reviewers felt that Prey is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Prey over LogMeIn Resolve.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Prey
Prey Tracking
$1.30
1 device slot per month/ billed yearly
Monitor your organization's complete fleet with always-on tracking and more:
- Smart, always-on Tracking
- Missing Reports
- Geofences
Free Trial
LogMeIn Resolve
Free Trial is available
Prey
Free Trial is available
Ratings
Meets Requirements
9.0
357
9.1
48
Ease of Use
9.0
358
9.2
52
Ease of Setup
8.9
190
9.6
39
Ease of Admin
8.9
178
9.4
36
Quality of Support
8.7
308
9.7
44
Has the product been a good partner in doing business?
8.7
167
9.6
36
Product Direction (% positive)
8.0
346
8.8
48
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.3
21
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.3
22
Not enough data
9.1
20
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.4
23
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
9.5
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
8
Not enough data
6.3
8
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.5
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.4
13
Administration
9.2
81
Not enough data
9.0
77
Not enough data
8.9
63
Not enough data
8.8
68
Not enough data
8.5
67
Not enough data
8.5
70
Not enough data
Maintenance
8.9
70
Not enough data
8.4
48
Not enough data
Communication
8.8
66
Not enough data
7.9
46
Not enough data
8.2
48
Not enough data
8.5
49
Not enough data
Security
8.6
51
Not enough data
8.3
51
Not enough data
Device Support
8.5
58
Not enough data
8.6
56
Not enough data
8.4
58
Not enough data
Performance
8.3
59
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
8
7.4
7
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
9.3
7
Not enough data
9.4
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Protection
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
6.2
7
Not enough data
7.1
8
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.6
7
Feature Not Available
Operating System
9.3
7
9.4
20
8.7
5
9.1
20
8.3
7
9.5
17
Management
7.8
6
Feature Not Available
7.8
6
Feature Not Available
8.1
6
Feature Not Available
8.1
6
Feature Not Available
8.6
6
9.0
20
Security
8.6
6
9.8
22
9.3
7
9.2
21
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
79
Not enough data
8.1
71
Not enough data
8.3
76
Not enough data
8.3
75
Not enough data
8.1
71
Not enough data
8.4
76
Not enough data
8.5
81
Not enough data
Platform
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
Not enough data
8.6
83
Not enough data
Security
7.7
60
Not enough data
8.4
76
Not enough data
8.4
70
Not enough data
Categories
Categories
Shared Categories
LogMeIn Resolve and Prey are categorized as Endpoint Management and Mobile Device Management (MDM)
Unique Categories
LogMeIn Resolve is categorized as Remote Support, Unified Endpoint Management (UEM), Antivirus, Remote Monitoring & Management (RMM), Patch Management, Remote Desktop, and Service Desk
Prey is categorized as IT Asset Management and Mobile Data Security
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Prey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
Information Technology and Services
20.4%
Consulting
5.6%
Computer & Network Security
5.6%
Computer Software
5.6%
Higher Education
5.6%
Other
57.4%
Alternatives
Discussions
Is GoToAssist legitimate?
3 Comments
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
Prey has no discussions with answers
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