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LogMeIn Resolve
LogMeIn Resolve
(442)
4.4 out of 5
LogMeIn Resolve
By GoTo
Optimized for quick response
NinjaOne
NinjaOne
(3,672)
4.7 out of 5
NinjaOne
By NinjaOne
Optimized for quick response
At a Glance
LogMeIn Resolve
LogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plans
NinjaOne
NinjaOne
Star Rating
(3,672)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Resolve. Users appreciate its robust features, including remote access and patch management, which are essential for effective IT management.
  • Users say that LogMeIn Resolve shines in its remote support capabilities, particularly highlighting its user-friendly connection process. Reviewers mention the ease of connecting to a remote PC by simply sharing a link, which has proven invaluable during transitions and troubleshooting.
  • Reviewers mention that NinjaOne's implementation process is notably smooth, with many users praising its ease of use and quick setup. This allows IT teams to get up and running efficiently, leveraging built-in automations and robust scripting right from the start.
  • According to verified reviews, LogMeIn Resolve is recognized for its high-speed performance and security features, making it a reliable choice for remote troubleshooting. Users have noted that it rarely experiences connection issues, enhancing their overall experience.
  • G2 reviewers report that NinjaOne provides a comprehensive dashboard with charts and diagrams, which helps users visualize their IT environment effectively. This feature is particularly appreciated by those managing multiple devices, as it simplifies monitoring and management tasks.
  • Users say that while LogMeIn Resolve offers solid remote support, it faces challenges in broader endpoint management capabilities compared to NinjaOne. Reviewers have expressed a desire for more advanced features in areas like application management and automation, which NinjaOne handles more robustly.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Browse all 5 pricing plans
NinjaOne
No pricing available
Free Trial
LogMeIn Resolve
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.0
357
9.0
3,461
Ease of Use
9.0
358
9.1
3,496
Ease of Setup
8.9
190
9.1
3,279
Ease of Admin
8.9
177
9.1
3,021
Quality of Support
8.7
308
9.1
3,321
Has the product been a good partner in doing business?
8.7
166
9.4
2,954
Product Direction (% positive)
8.0
346
9.7
3,424
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
7.9
759
Administration
Not enough data
8.2
657
Not enough data
8.7
688
Not enough data
8.2
689
Service Desk
Not enough data
8.1
681
Not enough data
7.9
654
Not enough data
7.7
634
Management
Not enough data
8.3
622
Not enough data
9.0
628
Not enough data
8.7
604
Not enough data
8.8
606
Not enough data
8.4
584
Functionality
Not enough data
7.6
616
Not enough data
8.5
611
Not enough data
8.9
643
Not enough data
8.9
655
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Server BackupHide 18 FeaturesShow 18 Features
Not enough data
8.1
343
Compatibility
Not enough data
8.8
329
Not enough data
8.1
289
Not enough data
8.3
299
Not enough data
8.2
278
Management
Not enough data
Feature Not Available
Not enough data
8.3
289
Not enough data
8.6
290
Not enough data
8.8
318
Not enough data
9.2
324
Compliance
Not enough data
8.7
289
Not enough data
8.4
276
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
64
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.3
62
Not enough data
7.2
62
Not enough data
7.4
63
Online BackupHide 17 FeaturesShow 17 Features
Not enough data
8.1
396
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
338
Not enough data
9.0
363
Not enough data
8.5
344
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
349
Not enough data
8.6
340
Not enough data
8.3
326
Management
Not enough data
8.2
326
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
74
Not enough data
7.2
71
Not enough data
7.3
72
Not enough data
7.2
70
Not enough data
7.3
71
Not enough data
7.2
71
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
9.0
23
8.0
2,234
Inventory Management - Remote Monitoring & Management (RMM)
9.3
21
9.3
2134
|
Verified
Not enough data
8.7
547
Not enough data
8.1
448
Monitoring and Management
9.3
22
9.3
2118
|
Verified
9.1
20
8.4
1863
8.6
20
8.7
1968
|
Verified
8.3
19
9.0
2141
|
Verified
Not enough data
8.3
471
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
463
Service Management
9.4
23
9.1
2049
|
Verified
Not enough data
8.1
448
Not enough data
7.3
477
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
477
Not enough data
7.0
461
Not enough data
7.2
462
Not enough data
6.9
452
Not enough data
6.8
451
Not enough data
6.9
452
Not enough data
7.0
448
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
7.9
437
Scope
Not enough data
8.7
409
Not enough data
8.8
422
Security
Not enough data
8.5
417
Not enough data
8.3
387
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
404
Not enough data
8.6
394
Not enough data
8.7
396
Not enough data
7.8
370
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
166
Not enough data
7.1
165
Not enough data
7.3
165
Not enough data
7.1
163
Not enough data
6.9
163
Not enough data
7.1
164
Not enough data
7.1
165
Network MonitoringHide 27 FeaturesShow 27 Features
Not enough data
7.5
712
Functionality
Not enough data
8.8
667
Not enough data
8.9
693
Not enough data
8.0
612
Not enough data
8.8
607
Monitoring - Network Monitoring
Not enough data
7.5
245
Not enough data
7.7
248
Not enough data
8.3
259
Management
Not enough data
8.2
567
Not enough data
8.2
581
Not enough data
7.6
534
Analytics - Network Monitoring
Not enough data
7.0
236
Not enough data
6.9
235
Security - Network Monitoring
Not enough data
7.7
240
Not enough data
7.2
237
Not enough data
7.1
237
Network Performance - Network Monitoring
Not enough data
6.8
237
Not enough data
7.4
241
AI Automation - Network Monitoring
Not enough data
6.4
227
Not enough data
6.3
227
Not enough data
6.3
226
Agentic AI - Network Monitoring
Not enough data
6.5
123
Not enough data
6.4
121
Not enough data
6.7
124
Not enough data
6.6
120
Not enough data
6.4
119
Not enough data
6.5
120
Not enough data
6.4
121
Incident ManagementHide 16 FeaturesShow 16 Features
Not enough data
7.9
586
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
505
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
IT Asset ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.9
1,197
Asset Inventory
Not enough data
8.9
1144
Not enough data
8.8
1131
Not enough data
7.7
1018
Not enough data
Feature Not Available
Not enough data
8.2
1050
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
226
Not enough data
7.2
221
Not enough data
7.4
219
Not enough data
7.1
216
Not enough data
7.1
215
Not enough data
7.0
219
Not enough data
7.0
216
Management
Not enough data
9.1
1108
Not enough data
8.7
1034
Not enough data
8.1
993
Not enough data
8.2
1044
Remote SupportHide 18 FeaturesShow 18 Features
8.6
85
8.4
1,713
Administration
9.2
81
9.2
1616
9.0
78
8.7
1550
8.9
64
7.8
1415
8.8
69
9.2
1621
8.6
68
8.9
1493
8.5
71
8.8
1538
Maintenance
8.9
71
9.1
1605
8.4
49
7.7
1325
Communication
8.8
67
7.9
1394
8.0
47
Feature Not Available
8.2
49
Feature Not Available
8.5
50
7.2
1297
Security
8.7
52
8.3
1343
8.4
52
8.4
1372
Device Support
8.5
59
7.6
1349
8.6
57
8.4
1425
8.4
59
8.4
1406
Performance
8.3
60
8.2
1490
PC BackupHide 12 FeaturesShow 12 Features
Not enough data
7.9
338
Functionality
Not enough data
8.8
323
Not enough data
7.9
290
Not enough data
8.0
295
Not enough data
8.5
311
Performance
Not enough data
8.7
315
Not enough data
8.5
301
Not enough data
Feature Not Available
Not enough data
8.6
303
Agentic AI - PC Backup
Not enough data
7.1
87
Not enough data
7.1
87
Not enough data
6.8
86
Not enough data
7.0
86
AntivirusHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.7
8
Not enough data
Generative AI
7.7
8
Feature Not Available
IT DocumentationHide 6 FeaturesShow 6 Features
Not enough data
8.5
231
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
227
Not enough data
8.4
223
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
7.8
89
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
90
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.9
80
Service DeskHide 19 FeaturesShow 19 Features
8.3
100
Not enough data
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
BackupHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
8.5
7
8.1
507
Platform - Mobile Device Management (MDM)
8.6
7
8.5
436
Operating System
9.3
7
9.2
514
8.7
5
8.1
494
8.3
7
8.3
471
Management
7.8
6
8.5
478
7.8
6
8.2
445
8.1
6
8.2
443
8.1
6
8.1
436
8.6
6
8.3
444
Security
8.6
6
8.5
451
9.3
7
8.6
457
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
142
Not enough data
7.5
139
Not enough data
7.8
141
Not enough data
7.7
138
Not enough data
7.6
136
Not enough data
7.6
138
Not enough data
7.6
135
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.9
819
Analysis
Not enough data
8.1
720
Platform
Not enough data
7.8
695
Not enough data
9.1
774
Not enough data
8.2
677
Not enough data
8.5
731
Not enough data
8.3
702
Security
Not enough data
8.7
734
Not enough data
9.2
798
Not enough data
7.6
669
Not enough data
8.7
707
Not enough data
8.2
681
Agentic AI - Enterprise IT Management
Not enough data
7.4
160
Not enough data
7.2
151
Not enough data
7.3
154
Not enough data
7.0
151
Not enough data
7.0
150
Not enough data
6.9
149
Not enough data
6.9
148
Remote DesktopHide 14 FeaturesShow 14 Features
8.3
89
Not enough data
Administration
8.5
79
Not enough data
8.1
71
Not enough data
8.3
76
Not enough data
8.3
75
Not enough data
8.1
71
Not enough data
8.4
76
Not enough data
8.5
81
Not enough data
Platform
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
Not enough data
8.6
83
Not enough data
Security
7.7
60
Not enough data
8.4
76
Not enough data
8.4
70
Not enough data
Categories
Categories
Shared Categories
LogMeIn Resolve
LogMeIn Resolve
NinjaOne
NinjaOne
Unique Categories
LogMeIn Resolve
LogMeIn Resolve is categorized as Antivirus, Remote Desktop, and Service Desk
NinjaOne
Reviews
Reviewers' Company Size
LogMeIn Resolve
LogMeIn Resolve
Small-Business(50 or fewer emp.)
36.9%
Mid-Market(51-1000 emp.)
41.7%
Enterprise(> 1000 emp.)
21.4%
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
43.3%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
6.7%
Reviewers' Industry
LogMeIn Resolve
LogMeIn Resolve
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
NinjaOne
NinjaOne
Information Technology and Services
26.7%
Computer & Network Security
12.9%
Hospital & Health Care
4.1%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Alternatives
LogMeIn Resolve
LogMeIn Resolve Alternatives
TeamViewer
TeamViewer
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Atera
Atera
Add Atera
AnyDesk
AnyDesk
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Zoho Assist
Zoho Assist
Add Zoho Assist
NinjaOne
NinjaOne Alternatives
Atera
Atera
Add Atera
TeamViewer
TeamViewer
Add TeamViewer
N-able N-central
N-able N-central
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Pulseway
Pulseway
Add Pulseway
Discussions
LogMeIn Resolve
LogMeIn Resolve Discussions
Is GoToAssist legitimate?
3 Comments
Carolyn M.
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 Comment
Jorge D.
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
Monty the Mongoose crying
LogMeIn Resolve has no more discussions with answers
See all discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
Nathan S.
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting. It also integrates...Read more
See all discussions
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Add Product
LogMeIn Resolve
LogMeIn Resolve
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NinjaOne
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