Introducing G2.ai, the future of software buying.Try now
Compare LogMeIn Resolve and N-able Take Control 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SetMe
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Prey
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ServiceNow IT Service Management
Visit Website
At a Glance
Market Segments
Mid-Market (41.6% of reviews)
Small-Business (69.6% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
$19 month
LogMeIn Resolve
Star Rating
(441)4.4 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansN-able Take Control
Star Rating
(150)4.5 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19 month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Resolve excels in Unattended Remote Access with a score of 8.9, while N-able Take Control shines even brighter with a score of 9.7, making it a preferred choice for those needing reliable unattended support.
- Reviewers mention that GoTo Resolve's Session Recording feature scores 9.0, which is higher than N-able Take Control's 8.2, indicating that users appreciate the ability to record sessions for future reference and training purposes.
- G2 users highlight that N-able Take Control offers superior Multi-Session Handling with a score of 9.4 compared to GoTo Resolve's 8.6, making it more efficient for technicians managing multiple support sessions simultaneously.
- Users on G2 report that GoTo Resolve's Device Management capabilities are rated at 9.6, showcasing its strength in managing devices effectively, while N-able Take Control's score of 8.1 indicates room for improvement in this area.
- Reviewers say that N-able Take Control's Remote Reboot feature is highly rated at 9.5, which is significantly better than GoTo Resolve's 8.9, suggesting that users find it more reliable for troubleshooting and resolving issues quickly.
- Users report that GoTo Resolve's File Sharing feature scores 9.1, slightly edging out N-able Take Control's 9.0, indicating that both products are effective, but GoTo Resolve may offer a marginally better experience in sharing files during remote sessions.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
N-able Take Control
Take Control annual contract
$19
month
USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)
Free Trial
LogMeIn Resolve
Free Trial is available
N-able Take Control
Free Trial is available
Ratings
Meets Requirements
9.0
356
9.2
95
Ease of Use
9.0
357
9.1
97
Ease of Setup
8.9
189
9.0
78
Ease of Admin
8.9
176
9.0
74
Quality of Support
8.7
308
8.7
85
Has the product been a good partner in doing business?
8.7
166
8.6
68
Product Direction (% positive)
8.0
345
8.8
89
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.3
20
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.3
21
Not enough data
9.0
19
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.4
22
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
80
9.4
18
9.0
78
9.0
17
8.9
64
7.9
16
8.8
68
9.8
16
8.5
67
9.1
17
8.5
70
8.5
17
Maintenance
8.9
71
9.4
18
8.4
49
8.0
16
Communication
8.8
67
8.6
17
8.0
47
6.0
14
8.2
49
5.7
14
8.5
50
6.0
14
Security
8.7
52
8.1
16
8.4
52
8.3
16
Device Support
8.5
58
6.2
13
8.6
56
8.5
17
8.4
59
8.3
17
Performance
8.3
59
8.2
16
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
8
Not enough data
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.3
6
Not enough data
Operating System
9.2
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
Management
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Security
8.6
6
Not enough data
9.2
6
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
79
Not enough data
8.1
71
Not enough data
8.3
76
Not enough data
8.3
75
Not enough data
8.1
71
Not enough data
8.4
76
Not enough data
8.5
81
Not enough data
Platform
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
Not enough data
8.6
83
Not enough data
Security
7.7
60
Not enough data
8.4
76
Not enough data
8.4
70
Not enough data
Categories
Categories
Shared Categories
LogMeIn Resolve and N-able Take Control are categorized as Remote Support
Unique Categories
LogMeIn Resolve is categorized as Endpoint Management, Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, Remote Desktop, and Service Desk
N-able Take Control has no unique categories
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
N-able Take Control
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.4%
Computer & Network Security
3.4%
Other
52.7%
Information Technology and Services
48.6%
Computer & Network Security
9.4%
Computer Networking
6.5%
Computer Software
4.3%
Accounting
2.9%
Other
28.3%
Discussions
Is GoToAssist legitimate?
3 Comments
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
N-able Take Control has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
