# LogMeIn Resolve vs Microsoft Intune Enterprise Application Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that LogMeIn Resolve excels in remote support capabilities, with users highlighting its ability to connect to a remote PC effortlessly through a simple link. This feature has been particularly beneficial for teams needing quick troubleshooting during transitions, showcasing its reliability and speed.
- **Users say** Microsoft Intune Enterprise Application Management stands out for its seamless integration with the Microsoft ecosystem. Reviewers appreciate how it simplifies app deployment and access control, making it easier to manage security across devices, which is crucial for organizations looking to streamline their operations.
- **Reviewers mention** that LogMeIn Resolve offers an intuitive interface that balances essential functionalities with ease of use. Many users have noted that it rarely experiences connection issues, making it a dependable choice for remote desktop support, which is vital for maintaining productivity.
- **According to verified reviews** , Microsoft Intune is praised for its automated and user-centric approach to application management. Users find that it effectively handles the complexities of app updates and compliance, which saves time and reduces headaches for IT teams.
- **G2 reviewers highlight** that while LogMeIn Resolve has a strong support section, Microsoft Intune's robust app protection policies and integration with Azure AD for conditional access provide an added layer of security that many organizations find essential in today’s digital landscape.
- **Users express** that both products have their strengths, but Microsoft Intune's higher overall satisfaction ratings reflect its broader market presence and user base, indicating a more established solution for enterprise application management compared to LogMeIn Resolve.



| | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 467 | 266 | 
| **Largest Market Segment** | Mid-Market (42.7% of reviews) | Enterprise (41.4% of reviews) | 
| **Entry Level Price** | $29.00 25 endpoints; unlimited agents | No pricing available | 

---
## Top Pros & Cons

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (13 reviews)
- Expensive (12 reviews)

### Microsoft Intune Enterprise Application Management

Pros:
- Centralized Management (21 reviews)
- Security (21 reviews)

Cons:
- Setup Complexity (13 reviews)
- Complexity (12 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
  | **Meets Requirements** | 9.0 (374 reviews) | 9.0 (193 reviews) | 
  | **Ease of Use** | 9.0 (375 reviews) | 8.6 (194 reviews) | 
  | **Ease of Setup** | 8.8 (207 reviews) | 8.3 (150 reviews) | 
  | **Ease of Admin** | 8.8 (180 reviews) | 8.6 (136 reviews) | 
  | **Quality of Support** | 8.7 (324 reviews) | 8.4 (185 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (168 reviews) | 8.9 (133 reviews) | 
  | **Product Direction (% positive)** | 8.0 (360 reviews) | 9.4 (186 reviews) | 

---
## Pricing

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

### Microsoft Intune Enterprise Application Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 9.1/10 | 36 |
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Device Management** | 9.3 (23 reviews) | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Remote Monitoring** | 9.4 (25 reviews) | Not enough data | 
| **Asset Tracking** | 9.1 (20 reviews) | Not enough data | 
| **Application Deployment** | 8.7 (21 reviews) | Not enough data | 
| **Patch Management** | 8.3 (22 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Service Management

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Remote Access** | 9.6 (31 reviews) | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **Microsoft Intune Enterprise Application Management** | 8.2/10 | 98 |

#### Scope

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.8 (64 reviews) | 
| **Multi-OS Support** | Not enough data | 8.5 (68 reviews) | 

#### Security

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.3 (66 reviews) | 
| **Endpoint Protection** | Not enough data | 8.9 (68 reviews) | 
| **Remote Wiping** | Not enough data | 9.0 (63 reviews) | 

#### Management

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Device Enrollment** | Not enough data | 8.9 (70 reviews) | 
| **Device Configuration** | Not enough data | 9.1 (70 reviews) | 
| **Device Compliance** | Not enough data | 8.9 (68 reviews) | 
| **Usage Information** | Not enough data | 8.8 (64 reviews) | 
| **Data Separation** | Not enough data | 8.5 (57 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (15 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (9 reviews) | 
| **Decision Making** | Not enough data | 7.7 (8 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.6/10 | 94 |
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |

#### Administration

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Screen Sharing** | 9.2 (85 reviews) | Not enough data | 
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 
| **Session Recording** | 8.9 (64 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.9 (70 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.6 (68 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.5 (70 reviews) | Not enough data | 

#### Maintenance

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Remote Reboot** | 8.9 (71 reviews) | Not enough data | 
| **Remote Printing** | 8.4 (48 reviews) | Not enough data | 

#### Communication 

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Text Chat** | 8.8 (67 reviews) | Not enough data | 
| **VoIP** | 7.9 (46 reviews) | Not enough data | 
| **Video Conference Call** | 8.2 (48 reviews) | Not enough data | 
| **Screen Annotations** | 8.5 (49 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Data Encryption** | 8.6 (51 reviews) | Not enough data | 
| **Compliance** | 8.3 (51 reviews) | Not enough data | 

#### Device Support

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Mobile Device Access** | 8.5 (59 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.6 (57 reviews) | Not enough data | 
| **Cross-Platform** | 8.4 (59 reviews) | Not enough data | 

#### Performance

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Reporting** | 8.3 (60 reviews) | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 7.7/10 | 8 |
| **Microsoft Intune Enterprise Application Management** | 8.0/10 | 50 |

#### Generative AI

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **AI Text Summarization** | 7.7 (8 reviews) | 8.0 (47 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 101 |
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |

#### Incident Management

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Automate Ticket Routing** | 8.5 (59 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.2 (60 reviews) | Not enough data | 
| **Ticket Notifications** | 8.3 (62 reviews) | Not enough data | 
| **Knowledge Base** | 8.2 (62 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.1 (56 reviews) | Not enough data | 

#### Reporting

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Dashboards** | 8.3 (73 reviews) | Not enough data | 
| **Time Tracking** | 8.2 (72 reviews) | Not enough data | 
| **Surveys** | 8.4 (58 reviews) | Not enough data | 

#### Access & Usability

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Mobile** | 8.1 (74 reviews) | Not enough data | 
| **Self Service** | 8.7 (72 reviews) | Not enough data | 
| **Active Directory** | 8.1 (59 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.5 (65 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |

#### System Control

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.5/10 | 9 |
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Regulation Compliant** | 8.6 (7 reviews) | Not enough data | 

#### Operating System

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Multi-Systems Support** | 9.4 (8 reviews) | Not enough data | 
| **Apple Support** | 8.7 (5 reviews) | Not enough data | 
| **Android Support** | 8.3 (7 reviews) | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Applicatons Management** | 8.3 (8 reviews) | Not enough data | 
| **Applications Consolidation** | 7.8 (6 reviews) | Not enough data | 
| **Whitelist** | 8.1 (6 reviews) | Not enough data | 
| **Blacklist** | 8.1 (6 reviews) | Not enough data | 
| **Usage Information** | 8.6 (6 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Remote Wipe** | 8.6 (6 reviews) | Not enough data | 
| **Security** | 9.3 (7 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 92 |
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |

#### Administration

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Usage Information** | 8.5 (79 reviews) | Not enough data | 
| **Integrations** | 8.1 (71 reviews) | Not enough data | 
| **Diagnostics** | 8.3 (76 reviews) | Not enough data | 
| **Session Recording** | 8.3 (76 reviews) | Not enough data | 
| **Session Transfer** | 8.1 (71 reviews) | Not enough data | 
| **Unattended Access** | 8.4 (76 reviews) | Not enough data | 
| **File Sharing** | 8.5 (82 reviews) | Not enough data | 

#### Platform

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Cross-Platform Access** | 8.6 (72 reviews) | Not enough data | 
| **Mobile Device Access** | 8.2 (69 reviews) | Not enough data | 
| **Applications Management** | 8.5 (74 reviews) | Not enough data | 
| **Remote Device Control** | 8.7 (84 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Remote Wipe** | 7.7 (60 reviews) | Not enough data | 
| **Device Management** | 8.4 (77 reviews) | Not enough data | 
| **Device Enrollment** | 8.4 (70 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)

**Unique to LogMeIn Resolve (7):** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Service Desk Software](https://www.g2.com/categories/service-desk), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)



---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Resolve | Microsoft Intune Enterprise Application Management | 
|---|---|---|
| **Small-Business** | 36.0% | 17.6% | 
| **Mid-Market** | 42.7% | 41.0% | 
| **Enterprise** | 21.3% | 41.4% | 

### By Industry

#### LogMeIn Resolve

- **Information Technology and Services:** 22.1%
- **Computer Software:** 10.7%
- **Hospital & Health Care:** 6.8%
- **Construction:** 3.5%
- **Computer & Network Security:** 3.3%
- **Insurance:** 2.2%
- **Computer Networking:** 2.2%
- **Financial Services:** 2.0%
- **Education Management:** 2.0%
- **Accounting:** 2.0%
- **Other:** 43.2%

#### Microsoft Intune Enterprise Application Management

- **Information Technology and Services:** 28.9%
- **Computer & Network Security:** 5.9%
- **Computer Software:** 5.4%
- **Financial Services:** 5.4%
- **Non-Profit Organization Management:** 3.8%
- **Higher Education:** 3.3%
- **Pharmaceuticals:** 2.9%
- **Telecommunications:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Education Management:** 2.1%
- **Other:** 37.2%

---
## Alternatives

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1143 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1094 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews)

### Alternatives to Microsoft Intune Enterprise Application Management

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1143 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1094 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews)
- [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (203 reviews)
- [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (758 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) — 3.8/5 stars (376 reviews)

---
## Top Discussions

### LogMeIn Resolve

- Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

### Microsoft Intune Enterprise Application Management

- Title: [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) — 4 comments
  > **Top comment:** "Managing devices in a hybrid environment.  Including device compliance, configuration, software deployment and security baselines. It also ties into M365..."
- Title: [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) — 3 comments
  > **Top comment:** "Free for 30 days. There are other pricing packages available.
"
- Title: [Wjat is the best way to win?](https://www.g2.com/discussions/32819-wjat-is-the-best-way-to-win) — 2 comments, 1 upvote
  > **Top comment:** "You can't win if you don't play the game."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-resolve-vs-microsoft-intune-enterprise-application-management)