Introducing G2.ai, the future of software buying.Try now
Compare LogMeIn Resolve and Microsoft Intune Enterprise Application Management 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Kitecyber
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Swif.ai
Visit Website
At a Glance
Market Segments
Mid-Market (41.6% of reviews)
Mid-Market (41.6% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
No pricing available
LogMeIn Resolve
Star Rating
(441)4.4 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansMicrosoft Intune Enterprise Application Management
Star Rating
(224)4.5 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft Intune Enterprise Application ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "GoTo Resolve" excels in "Remote Monitoring" with a score of 9.7, indicating a strong capability in overseeing devices and systems, while "Microsoft Intune" falls short with a score of 8.1, suggesting less effectiveness in this area.
- Reviewers mention that "GoTo Resolve" offers superior "Device Management" features, scoring 9.6, which includes robust "Unattended Remote Access" and "Multi-Monitor Support," whereas "Microsoft Intune" scores 8.4, indicating a less comprehensive approach to device oversight.
- G2 users highlight that "GoTo Resolve" provides excellent "Session Recording" capabilities with a score of 9.0, allowing for effective documentation of remote sessions, while "Microsoft Intune" scores lower at 8.3, which may limit users' ability to review past interactions.
- Users on G2 report that "GoTo Resolve" shines in "File Sharing" with a score of 9.1, making it easier for teams to collaborate during remote sessions, compared to "Microsoft Intune," which has a lower score of 8.5 in this area.
- Reviewers mention that "Microsoft Intune" has a strong focus on "Security Management," particularly in "Compliance" with a score of 8.9, which is crucial for organizations needing to adhere to strict regulations, while "GoTo Resolve" scores 8.1, indicating a less robust compliance framework.
- Users say that "GoTo Resolve" is favored for its "Ease of Use" with a score of 9.0, making it more accessible for teams, while "Microsoft Intune" scores 8.6, suggesting that it may require a steeper learning curve for new users.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Microsoft Intune Enterprise Application Management
No pricing availableFree Trial
LogMeIn Resolve
Free Trial is available
Microsoft Intune Enterprise Application Management
No trial information availableRatings
Meets Requirements
9.0
356
9.0
163
Ease of Use
9.0
357
8.6
164
Ease of Setup
8.9
189
8.3
121
Ease of Admin
8.9
176
8.6
119
Quality of Support
8.7
308
8.3
156
Has the product been a good partner in doing business?
8.7
166
8.9
117
Product Direction (% positive)
8.0
345
9.4
161
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.3
20
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.3
21
Not enough data
9.0
19
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.4
22
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
8.7
57
Not enough data
8.5
57
Security
Not enough data
8.4
56
Not enough data
8.8
56
Not enough data
8.9
56
Management
Not enough data
8.7
58
Not enough data
9.0
57
Not enough data
8.9
57
Not enough data
8.6
56
Not enough data
8.4
52
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
6.7
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.5
6
Not enough data
6.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Administration
9.2
80
Not enough data
9.0
78
Not enough data
8.9
64
Not enough data
8.8
68
Not enough data
8.5
67
Not enough data
8.5
70
Not enough data
Maintenance
8.9
71
Not enough data
8.4
49
Not enough data
Communication
8.8
67
Not enough data
8.0
47
Not enough data
8.2
49
Not enough data
8.5
50
Not enough data
Security
8.7
52
Not enough data
8.4
52
Not enough data
Device Support
8.5
58
Not enough data
8.6
56
Not enough data
8.4
59
Not enough data
Performance
8.3
59
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
8
8.0
45
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.3
6
Not enough data
Operating System
9.2
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
Management
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Security
8.6
6
Not enough data
9.2
6
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
79
Not enough data
8.1
71
Not enough data
8.3
76
Not enough data
8.3
75
Not enough data
8.1
71
Not enough data
8.4
76
Not enough data
8.5
81
Not enough data
Platform
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
Not enough data
8.6
83
Not enough data
Security
7.7
60
Not enough data
8.4
76
Not enough data
8.4
70
Not enough data
Categories
Categories
Shared Categories
LogMeIn Resolve and Microsoft Intune Enterprise Application Management are categorized as Endpoint Management and Unified Endpoint Management (UEM)
Unique Categories
LogMeIn Resolve is categorized as Remote Support, Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, Remote Desktop, and Service Desk
Microsoft Intune Enterprise Application Management has no unique categories
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Intune Enterprise Application Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.4%
Computer & Network Security
3.4%
Other
52.7%
Information Technology and Services
28.2%
Financial Services
5.3%
Computer & Network Security
5.3%
Computer Software
4.8%
Non-Profit Organization Management
3.8%
Other
52.6%
Alternatives
Discussions
Is GoToAssist legitimate?
3 Comments
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
