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Compare LogMeIn Rescue and TechSee 
Featured Products
At a Glance
Market Segments
Mid-Market (39.7% of reviews)
Mid-Market (70.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
LogMeIn Rescue
Star Rating
(197)4.6 out of 5
Market Segments
Mid-Market (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueTechSee
Star Rating
(10)4.9 out of 5
Market Segments
Mid-Market (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TechSeeLogMeIn Rescue vs TechSee
- Reviewers felt that TechSee meets the needs of their business better than LogMeIn Rescue.
- When comparing quality of ongoing product support, reviewers felt that TechSee is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TechSee over LogMeIn Rescue.
Pricing
Entry-Level Pricing
LogMeIn Rescue
No pricing availableTechSee
No pricing availableFree Trial
LogMeIn Rescue
Free Trial is available
TechSee
No trial information availableRatings
Meets Requirements
9.3
159
10.0
9
Ease of Use
9.2
159
9.6
9
Ease of Setup
9.1
93
Not enough data
Ease of Admin
9.0
82
Not enough data
Quality of Support
8.8
142
9.4
9
Has the product been a good partner in doing business?
9.0
78
Not enough data
Product Direction (% positive)
8.5
149
10.0
9
Features by Category
Ticket and Case Management
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
11
Not enough data
8.6
11
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Platform
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Feature Not Available
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
ServiceNow Apps
9.2
6
Not enough data
8.3
6
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.7
46
10.0
5
9.6
45
Not enough data
9.1
42
9.3
5
9.1
39
Not enough data
9.2
43
Not enough data
8.9
43
9.7
5
Maintenance
9.3
43
9.7
5
8.8
33
10.0
5
Communication
9.2
43
Not enough data
8.1
32
Not enough data
8.0
34
Not enough data
8.9
40
Not enough data
Security
9.3
40
Not enough data
9.0
39
Not enough data
Device Support
8.3
40
Not enough data
8.8
39
Not enough data
8.7
41
Not enough data
Performance
9.0
43
Not enough data
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
Security
9.5
7
Not enough data
8.3
6
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Not enough data
Reporting
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Not enough data
Access & Usability
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
59
Not enough data
8.9
48
Not enough data
8.9
58
Not enough data
9.0
56
Not enough data
9.4
60
Not enough data
9.3
58
Not enough data
9.2
64
Not enough data
Platform
9.4
58
Not enough data
8.5
50
Not enough data
9.2
52
Not enough data
9.4
63
Not enough data
Security
9.4
39
Not enough data
9.3
45
Not enough data
9.2
44
Not enough data
Categories
Categories
Shared Categories
LogMeIn Rescue and TechSee are categorized as Remote Support, Help Desk, and Remote Video Support
Unique Categories
LogMeIn Rescue is categorized as ServiceNow Store Apps, Remote Desktop, Service Desk, and Co-Browsing
TechSee is categorized as AR Collaboration Tools and Customer Self-Service
Reviews
Reviewers' Company Size
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TechSee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.8%
Computer Software
10.3%
Computer & Network Security
5.9%
Accounting
4.3%
Financial Services
3.2%
Other
52.4%
Consumer Services
30.0%
Telecommunications
10.0%
Staffing and Recruiting
10.0%
Outsourcing/Offshoring
10.0%
Electrical/Electronic Manufacturing
10.0%
Other
30.0%
Alternatives
Discussions
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
TechSee has no discussions with answers
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