# LogMeIn Rescue, TeamViewer vs Atera Comparison

| | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 206 | 3,958 | 1,145 | 
| **Largest Market Segment** | Mid-Market (39.8% of reviews) | Small-Business (43.1% of reviews) | Small-Business (58.0% of reviews) | 
| **Entry Level Price** | $149.00 1 technician | Starting at $24.90 | Free Trial | 

---
## Top Pros & Cons

### LogMeIn Rescue

Pros:
- Ease of Use (5 reviews)
- Remote Access (4 reviews)

Cons:
- Expensive (3 reviews)
- Feature Limitations (2 reviews)

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (424 reviews)

Cons:
- Connection Issues (180 reviews)
- Connectivity Issues (146 reviews)

### Atera

Pros:
- Ease of Use (386 reviews)
- Automation (273 reviews)

Cons:
- Missing Features (161 reviews)
- Limited Features (135 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (164 reviews) | 9.1 (3076 reviews) | 8.8 (911 reviews) | 
  | **Ease of Use** | 9.2 (163 reviews) | 9.1 (3324 reviews) | 9.2 (1019 reviews) | 
  | **Ease of Setup** | 9.2 (97 reviews) | 9.1 (1032 reviews) | 9.2 (870 reviews) | 
  | **Ease of Admin** | 9.0 (82 reviews) | 8.9 (687 reviews) | 9.0 (592 reviews) | 
  | **Quality of Support** | 8.8 (147 reviews) | 8.7 (2643 reviews) | 9.0 (865 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (78 reviews) | 8.6 (642 reviews) | 9.2 (584 reviews) | 
  | **Product Direction (% positive)** | 8.5 (153 reviews) | 8.7 (2961 reviews) | 9.4 (893 reviews) | 

---
## Pricing

### LogMeIn Rescue

#### Entry-Level Pricing

Plan: Remote Device Support

Price: $149.00 1 technician

Description: Powerful remote support for IT and customer care, from simple to complex



Key Features:
- Windows & Mac Remote Control
- Unattended access
- In Session Diagnostics

[Browse all 2 editions](https://www.g2.com/products/logmein-rescue/pricing)

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.8/10 | 102 |
| **TeamViewer** | N/A | N/A |
| **Atera** | 8.0/10 | 344 |

#### Ticket and Case Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Ticket creation user experience** | 8.7 (52 reviews) ✓ Verified | Not enough data | 8.6 (305 reviews) | 
| **Ticket response user experience** | 8.6 (50 reviews) ✓ Verified | Not enough data | 8.6 (304 reviews) | 
| **Workflow** | 9.0 (54 reviews) ✓ Verified | Not enough data | 8.5 (302 reviews) | 
| **Response Automation** | Feature Not Available | Not enough data | 8.3 (295 reviews) | 
| **SLA Management** | 9.2 (42 reviews) | Not enough data | 8.2 (287 reviews) | 
| **Attachments/Screencasts** | 9.2 (59 reviews) ✓ Verified | Not enough data | 8.3 (292 reviews) | 
| **Ticket Collaboration** | 9.0 (47 reviews) ✓ Verified | Not enough data | 8.3 (292 reviews) | 
| **Customer and Contacts Database** | Feature Not Available | Not enough data | 8.2 (286 reviews) | 

#### Generative AI

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **AI Text Generation** | 8.0 (11 reviews) | Not enough data | 7.2 (236 reviews) | 
| **AI Text Summarization** | 8.6 (11 reviews) | Not enough data | 7.3 (237 reviews) | 

#### Agentic AI - Help Desk

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (31 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.4 (31 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.4 (31 reviews) | 

#### Communication Channels

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Customer Portal** | 8.8 (55 reviews) ✓ Verified | Not enough data | 8.2 (289 reviews) | 
| **Email to Case** | 8.6 (46 reviews) | Not enough data | 8.7 (287 reviews) | 
| **Chat/Live Support** | 9.2 (66 reviews) ✓ Verified | Not enough data | 8.1 (283 reviews) | 
| **Social Integration** | Feature Not Available | Not enough data | 6.4 (269 reviews) | 
| **Voice** | Feature Not Available | Not enough data | 6.2 (266 reviews) | 

#### Platform

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Mobile User Support** | 8.6 (36 reviews) ✓ Verified | Not enough data | 7.2 (296 reviews) | 
| **Customization ** | 8.9 (36 reviews) ✓ Verified | Not enough data | 7.8 (306 reviews) | 
| **User, Role, and Access Management** | 9.1 (37 reviews) ✓ Verified | Not enough data | 8.4 (304 reviews) | 
| **Integration** | 9.0 (28 reviews) ✓ Verified | Not enough data | 8.1 (307 reviews) | 
| **Reporting** | 8.9 (54 reviews) ✓ Verified | Not enough data | 8.2 (312 reviews) | 
| **Dashboards** | 8.9 (53 reviews) ✓ Verified | Not enough data | 8.5 (307 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Communication

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | 8.1/10 | 180 |

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Change Management** | Not enough data | Not enough data | 8.1 (155 reviews) | 
| **Asset Management** | Not enough data | Not enough data | 8.3 (159 reviews) | 
| **Reports & Analytics** | Not enough data | Not enough data | 8.7 (162 reviews) | 

#### Service Desk

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Help Desk** | Not enough data | Not enough data | 8.6 (159 reviews) | 
| **Incident Reports** | Not enough data | Not enough data | 8.3 (155 reviews) | 
| **Process Workflow** | Not enough data | Not enough data | 8.4 (154 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.6 (153 reviews) | 
| **Administration Console** | Not enough data | Not enough data | 8.9 (154 reviews) | 
| **Access Management** | Not enough data | Not enough data | 8.7 (150 reviews) | 
| **Asset Management** | Not enough data | Not enough data | 8.4 (150 reviews) | 
| **Policy Dictation** | Not enough data | Not enough data | 8.1 (145 reviews) | 

#### Functionality

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Ticketing System** | Not enough data | Not enough data | 8.5 (157 reviews) | 
| **Performance Logging** | Not enough data | Not enough data | 8.5 (150 reviews) | 
| **Alerting** | Not enough data | Not enough data | 8.8 (155 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.7 (153 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.4 (20 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.8 (20 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.9 (20 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.8 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.4 (20 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.1 (20 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.3 (19 reviews) | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.1/10 | 65 |
| **Atera** | 8.2/10 | 765 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Device Management** | Not enough data | 9.4 (54 reviews) | 8.9 (629 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 9.3 (12 reviews) | 8.2 (94 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.5 (10 reviews) | 7.9 (70 reviews) | 

#### Monitoring and Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | 9.3 (54 reviews) | 9.1 (652 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | 9.3 (52 reviews) | 8.3 (546 reviews) ✓ Verified | 
| **Application Deployment** | Not enough data | 9.0 (54 reviews) | 8.3 (550 reviews) ✓ Verified | 
| **Patch Management** | Not enough data | 9.2 (53 reviews) | 8.7 (621 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | 9.2 (11 reviews) | 8.2 (77 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (13 reviews) | 8.7 (105 reviews) | 

#### Service Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Remote Access** | Not enough data | 9.6 (56 reviews) | 9.1 (626 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | Not enough data | 9.5 (11 reviews) | 8.8 (89 reviews) | 
| **Ticketing** | Not enough data | 8.5 (11 reviews) | 8.8 (128 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 8.0 (98 reviews) | 
| **Multi-step Planning** | Not enough data | 9.0 (13 reviews) | 7.4 (77 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (13 reviews) | 7.9 (84 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (13 reviews) | 7.6 (77 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (13 reviews) | 7.8 (78 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (13 reviews) | 7.6 (83 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 7.4 (77 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1081 |
| **Atera** | N/A | N/A |

#### Presenter Tools

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Live Preview** | Not enough data | 8.9 (868 reviews) | Not enough data | 
| **Notifications Blocker** | Not enough data | 8.5 (787 reviews) | Not enough data | 
| **Remote Control** | Not enough data | 9.2 (948 reviews) ✓ Verified | Not enough data | 
| **Switch Presenter** | Not enough data | 8.8 (837 reviews) ✓ Verified | Not enough data | 

#### Conferencing Options

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (799 reviews) ✓ Verified | Not enough data | 
| **Audio Conferencing** | Not enough data | 8.8 (812 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | Not enough data | 8.8 (798 reviews) ✓ Verified | Not enough data | 

#### Application Tools

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Password Protection** | Not enough data | 8.9 (873 reviews) ✓ Verified | Not enough data | 
| **Recording** | Not enough data | 8.9 (828 reviews) ✓ Verified | Not enough data | 
| **In-Browser Application** | Not enough data | 8.7 (808 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.8/10 | 6 |
| **Atera** | 7.5/10 | 36 |

#### Scope

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 10.0 (5 reviews) | 7.0 (32 reviews) | 
| **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | 7.9 (34 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | 10.0 (5 reviews) | 8.0 (34 reviews) | 
| **Endpoint Protection** | Not enough data | 9.3 (5 reviews) | 7.3 (32 reviews) | 
| **Remote Wiping** | Not enough data | 9.7 (5 reviews) | 5.7 (27 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | 9.7 (5 reviews) | 8.0 (28 reviews) | 
| **Device Configuration** | Not enough data | 9.7 (5 reviews) | 7.7 (27 reviews) | 
| **Device Compliance** | Not enough data | 9.7 (5 reviews) | 7.5 (26 reviews) | 
| **Usage Information** | Not enough data | 10.0 (5 reviews) | 7.9 (29 reviews) | 
| **Data Separation** | Not enough data | 10.0 (5 reviews) | 6.1 (25 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.5 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.0 (11 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |
| **Atera** | 8.1/10 | 308 |

#### Functionality

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Performance Monitoring** | Not enough data | 9.4 (20 reviews) | 8.9 (284 reviews) | 
| **Alerting** | Not enough data | 9.4 (19 reviews) | 8.9 (290 reviews) | 
| **Improvement Suggestions** | Not enough data | 9.2 (21 reviews) | 8.2 (272 reviews) | 
| **Multi-Network Capability** | Not enough data | 9.3 (21 reviews) | 8.6 (263 reviews) | 

#### Monitoring - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.8 (11 reviews) | 8.2 (34 reviews) | 
| **Automated Network Discovery** | Not enough data | 9.4 (11 reviews) | 8.6 (38 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.5 (11 reviews) | 8.9 (35 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Performance Baseline** | Not enough data | 9.3 (20 reviews) | 8.4 (259 reviews) | 
| **Data Visualization** | Not enough data | 9.4 (20 reviews) | 8.4 (261 reviews) | 
| **Path Analysis** | Not enough data | 9.3 (21 reviews) | 7.9 (248 reviews) | 

#### Analytics - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 9.1 (11 reviews) | 8.1 (33 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.9 (11 reviews) | 7.9 (33 reviews) | 

#### Security - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 9.4 (11 reviews) | 8.5 (34 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 9.2 (11 reviews) | 7.8 (35 reviews) | 
| **Integrated Network Security** | Not enough data | 9.2 (11 reviews) | 8.2 (34 reviews) | 

#### Network Performance - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 9.1 (11 reviews) | 8.2 (33 reviews) | 
| **Automated Tasks Routing** | Not enough data | 9.5 (11 reviews) | 8.1 (34 reviews) | 

#### AI Automation - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 9.3 (10 reviews) | 7.7 (32 reviews) | 
| **Self-Healing Networks** | Not enough data | 9.4 (11 reviews) | 7.4 (32 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 9.4 (11 reviews) | 7.4 (32 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (10 reviews) | 7.6 (28 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 7.6 (27 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 7.6 (28 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (10 reviews) | 7.3 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (10 reviews) | 7.5 (28 reviews) | 
| **Proactive Assistance** | Not enough data | 9.5 (11 reviews) | 7.4 (28 reviews) | 
| **Decision Making** | Not enough data | 9.4 (11 reviews) | 7.6 (28 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | 7.9/10 | 19 |

#### Functionality

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Artificial Intelligence** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Systems Monitoring** | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Issue Resolution

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Root Cause Identification** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Proactive Identification** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Resolution Guidance** | Not enough data | Not enough data | 6.9 (6 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **System Integration** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Alerting** | Not enough data | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |
| **Atera** | 7.9/10 | 234 |

#### Asset Inventory

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.3 (23 reviews) | 8.8 (224 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (23 reviews) | 8.8 (216 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.3 (22 reviews) | 7.8 (208 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (21 reviews) | 7.1 (204 reviews) | 
| **Asset Discovery** | Not enough data | 8.3 (23 reviews) | 7.9 (213 reviews) | 

#### Generative AI

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (18 reviews) | 7.2 (193 reviews) | 
| **AI Text Generation** | Not enough data | 7.6 (18 reviews) | 7.1 (190 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 8.1 (29 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 7.8 (29 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 8.0 (29 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (13 reviews) | 7.6 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 7.9 (28 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 7.9 (29 reviews) | 
| **Decision Making** | Not enough data | 7.6 (13 reviews) | 7.7 (29 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Central Dashboard** | Not enough data | 9.0 (24 reviews) | 8.8 (217 reviews) | 
| **Asset Policy Management** | Not enough data | 8.5 (24 reviews) | 8.1 (207 reviews) | 
| **Risk Management** | Not enough data | 8.2 (19 reviews) | 7.6 (205 reviews) | 
| **Integrations** | Not enough data | 7.4 (21 reviews) | 8.0 (212 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |
| **Atera** | N/A | N/A |

#### ServiceNow Apps

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **ServiceNow Integration** | 9.2 (6 reviews) | 9.3 (132 reviews) | Not enough data | 
| **Value** | 8.3 (6 reviews) | 9.3 (132 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | 9.4/10 | 12 |

#### Responses

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.8 (8 reviews) | 
| **Route To Human** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 9.1 (9 reviews) | 

#### Automation - AI Agents

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Feature Not Available | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Feature Not Available | 
| **Lead Generation** | Not enough data | Not enough data | Feature Not Available | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Not enough data | Feature Not Available | 

#### Platform

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **Integration** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 9.3 (7 reviews) | 

#### Autonomy -  AI Agents

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 9.2 (8 reviews) | 
| **Adaptive Responses** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 9.6 (9 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 9.8 (9 reviews) | 

#### Generative AI

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.7 (10 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.6 (9 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.9/10 | 54 |
| **TeamViewer** | 9.0/10 | 701 |
| **Atera** | 7.8/10 | 474 |

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Screen Sharing** | 9.7 (48 reviews) | 9.3 (616 reviews) | 8.7 (441 reviews) | 
| **File Sharing** | 9.5 (46 reviews) | 9.1 (558 reviews) | 8.4 (437 reviews) | 
| **Session Recording** | 9.1 (42 reviews) | 8.9 (487 reviews) | 7.3 (382 reviews) | 
| **Unattended Remote Access** | 9.1 (39 reviews) | 9.1 (542 reviews) | 8.9 (445 reviews) | 
| **Multi - Session Handling** | 9.2 (44 reviews) | 8.9 (497 reviews) | 8.2 (421 reviews) | 
| **Multi-Monitor Support** | 8.9 (44 reviews) | 9.0 (504 reviews) | 8.2 (440 reviews) | 

#### Maintenance

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Remote Reboot** | 9.3 (44 reviews) | 9.0 (501 reviews) | 8.9 (441 reviews) | 
| **Remote Printing** | 8.8 (33 reviews) | 8.9 (466 reviews) | 7.8 (390 reviews) | 

#### Communication 

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Text Chat** | 9.2 (43 reviews) | 9.0 (499 reviews) | Feature Not Available | 
| **VoIP** | 8.1 (32 reviews) | 8.6 (443 reviews) | 6.1 (363 reviews) | 
| **Video Conference Call** | 8.0 (34 reviews) | 8.7 (451 reviews) | 6.1 (356 reviews) | 
| **Screen Annotations** | 8.9 (40 reviews) | 8.8 (465 reviews) | 6.9 (367 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Data Encryption** | 9.3 (41 reviews) | 9.0 (476 reviews) | 7.7 (379 reviews) | 
| **Compliance** | 9.0 (40 reviews) | 9.0 (465 reviews) | 8.0 (388 reviews) | 

#### Device Support

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Mobile Device Access** | 8.4 (41 reviews) | 8.9 (501 reviews) | 7.4 (390 reviews) | 
| **Multi-Platform Support** | 8.7 (42 reviews) | 9.1 (519 reviews) | 8.2 (396 reviews) | 
| **Cross-Platform** | 8.6 (43 reviews) | 9.0 (521 reviews) | 8.2 (392 reviews) | 

#### Performance

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Reporting** | 9.0 (43 reviews) | 9.0 (475 reviews) | 8.3 (425 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |
| **Atera** | N/A | N/A |

#### Remote Support

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | Not enough data | 

#### Hardware Integration

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | Not enough data | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | Not enough data | 

#### Content

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Content management** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | Not enough data | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.1/10 | 8 |
| **TeamViewer** | 9.3/10 | 26 |
| **Atera** | N/A | N/A |

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Access Control** | 9.4 (8 reviews) | Feature Not Available | Not enough data | 
| **Web Page Navigation** | 9.0 (7 reviews) | Feature Not Available | Not enough data | 
| **Real Time Assistance** | 9.2 (8 reviews) | 9.4 (24 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Data Security** | 9.5 (7 reviews) | 9.3 (23 reviews) | Not enough data | 
| **Data Masking** | 8.3 (6 reviews) | Feature Not Available | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | 7.2/10 | 286 |

#### Generative AI

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.2 (281 reviews) | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Video Control** | Not enough data | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | 7.7/10 | 15 |

#### Automation - AI IT Agents

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 7.8 (10 reviews) | 

#### Autonomy - AI IT Agents

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 7.8 (10 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 7.7 (10 reviews) | 
| **Independent Decision Making** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 8.3 (10 reviews) | 

#### IT Ticket Management - AI IT Agents

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **SLA Monitoring** | Not enough data | Not enough data | Feature Not Available | 
| **Ticket Categorization** | Not enough data | Not enough data | Feature Not Available | 
| **Ticket Assignment** | Not enough data | Not enough data | 7.4 (11 reviews) | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 7.5 (10 reviews) | 

#### IT Support Automation - AI IT Agents

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Workflow Automation** | Not enough data | Not enough data | 8.3 (13 reviews) | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 7.8 (10 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Behavioral Analysis** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive** | Not enough data | Not enough data | Feature Not Available | 
| **Predictive** | Not enough data | Not enough data | Feature Not Available | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Patch Management** | Not enough data | Not enough data | Feature Not Available | 
| **Oversees** | Not enough data | Not enough data | Feature Not Available | 
| **Self-Healing** | Not enough data | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | Feature Not Available | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.7/10 | 59 |
| **TeamViewer** | N/A | N/A |
| **Atera** | 8.2/10 | 232 |

#### Incident Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Automate Ticket Routing** | 8.7 (25 reviews) | Not enough data | 8.4 (210 reviews) | 
| **Ticket Prioritization** | 8.8 (26 reviews) | Not enough data | 8.5 (213 reviews) | 
| **Ticket Notifications** | 8.5 (29 reviews) | Not enough data | 8.8 (206 reviews) | 
| **Knowledge Base** | 8.3 (33 reviews) | Not enough data | 8.3 (211 reviews) | 
| **Knowledge Base/Ticket Integration** | 8.6 (28 reviews) | Not enough data | 8.2 (203 reviews) | 

#### Reporting

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Dashboards** | 8.8 (39 reviews) | Not enough data | 8.6 (211 reviews) | 
| **Time Tracking** | 8.8 (39 reviews) | Not enough data | 8.4 (208 reviews) | 
| **Surveys** | 8.8 (27 reviews) | Not enough data | 7.8 (201 reviews) | 

#### Access & Usability

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Mobile** | 8.5 (35 reviews) | Not enough data | 7.4 (207 reviews) | 
| **Self Service** | 8.9 (36 reviews) | Not enough data | 8.5 (204 reviews) | 
| **Active Directory** | 9.0 (29 reviews) | Not enough data | 8.0 (201 reviews) | 
| **Multi-Channel Access** | 9.1 (31 reviews) | Not enough data | 8.3 (197 reviews) | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (26 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (26 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (25 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (26 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (26 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.9 (26 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | N/A | N/A |

#### System Control

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 36 |
| **Atera** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Regulation Compliant** | Not enough data | 8.7 (29 reviews) | Not enough data | 

#### Operating System

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (33 reviews) | Not enough data | 
| **Apple Support** | Not enough data | 9.1 (29 reviews) | Not enough data | 
| **Android Support** | Not enough data | 8.8 (32 reviews) | Not enough data | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Applicatons Management** | Not enough data | 8.8 (30 reviews) | Not enough data | 
| **Applications Consolidation** | Not enough data | 8.5 (30 reviews) | Not enough data | 
| **Whitelist** | Not enough data | 8.9 (28 reviews) | Not enough data | 
| **Blacklist** | Not enough data | 8.5 (28 reviews) | Not enough data | 
| **Usage Information** | Not enough data | 8.8 (30 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (29 reviews) | Not enough data | 
| **Security** | Not enough data | 8.9 (32 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (6 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.9 (6 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.3 (6 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 23 |
| **Atera** | 8.4/10 | 87 |

#### Analysis

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Threat Detection** | Not enough data | 8.9 (18 reviews) | 8.2 (77 reviews) | 

#### Platform

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Unified Communications Platform** | Not enough data | 9.3 (20 reviews) | 7.8 (78 reviews) | 
| **Remote Access** | Not enough data | 9.1 (19 reviews) | 8.8 (82 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.1 (17 reviews) | 8.1 (77 reviews) | 
| **Asset Tracking** | Not enough data | 8.8 (17 reviews) | 8.3 (82 reviews) | 
| **IT Knowledge Management** | Not enough data | 9.5 (18 reviews) | 8.5 (81 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Endpoint Protection** | Not enough data | 9.2 (17 reviews) | 8.3 (81 reviews) | 
| **Patch Management** | Not enough data | 9.4 (16 reviews) | 8.9 (84 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (15 reviews) | 7.4 (79 reviews) | 
| **Service Management** | Not enough data | 9.7 (15 reviews) | 8.2 (80 reviews) | 
| **Workflow Management** | Not enough data | 9.1 (15 reviews) | 8.1 (77 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (12 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (12 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.6 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.6 (12 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.2/10 | 79 |
| **TeamViewer** | 8.8/10 | 1751 |
| **Atera** | N/A | N/A |

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Usage Information** | 9.0 (59 reviews) | 8.8 (1394 reviews) | Not enough data | 
| **Integrations** | 8.9 (48 reviews) | 8.7 (1310 reviews) | Not enough data | 
| **Diagnostics** | 9.0 (59 reviews) | 8.6 (1304 reviews) | Not enough data | 
| **Session Recording** | 9.0 (56 reviews) | 8.6 (1288 reviews) | Not enough data | 
| **Session Transfer** | 9.4 (61 reviews) | 8.7 (1319 reviews) | Not enough data | 
| **Unattended Access** | 9.3 (59 reviews) | 8.7 (1398 reviews) | Not enough data | 
| **File Sharing** | 9.2 (66 reviews) | 8.9 (1464 reviews) | Not enough data | 

#### Platform

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Cross-Platform Access** | 9.4 (58 reviews) | 8.9 (1413 reviews) | Not enough data | 
| **Mobile Device Access** | 8.5 (50 reviews) | 8.7 (1368 reviews) | Not enough data | 
| **Applications Management** | 9.2 (52 reviews) | 8.7 (1330 reviews) | Not enough data | 
| **Remote Device Control** | 9.4 (65 reviews) | 9.1 (1513 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Remote Wipe** | 9.4 (40 reviews) | 8.7 (1191 reviews) | Not enough data | 
| **Device Management** | 9.3 (46 reviews) | 8.8 (1338 reviews) | Not enough data | 
| **Device Enrollment** | 9.3 (45 reviews) | 8.7 (1280 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to LogMeIn Rescue (6):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [Help Desk Software](https://www.g2.com/categories/help-desk), [Service Desk Software](https://www.g2.com/categories/service-desk), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to TeamViewer (17):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Patch Management Software](https://www.g2.com/categories/patch-management), [SAP Store Software](https://www.g2.com/categories/sap-store), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)

**Unique to Atera (14):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)


---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Rescue | TeamViewer | Atera | 
|---|---|---|---|
| **Small-Business** | 35.1% | 43.1% | 58.0% | 
| **Mid-Market** | 39.8% | 36.0% | 32.2% | 
| **Enterprise** | 25.1% | 20.9% | 9.7% | 

### By Industry

#### LogMeIn Rescue

- **Information Technology and Services:** 23.3%
- **Computer Software:** 10.6%
- **Computer & Network Security:** 6.9%
- **Accounting:** 4.2%
- **Financial Services:** 3.2%
- **Computer Networking:** 3.2%
- **Wholesale:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Consumer Services:** 2.1%
- **Education Management:** 2.1%
- **Other:** 39.2%

#### TeamViewer

- **Information Technology and Services:** 16.2%
- **Computer Software:** 10.7%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.0%
- **Computer & Network Security:** 3.0%
- **Consumer Services:** 3.0%
- **Education Management:** 2.3%
- **Automotive:** 2.2%
- **Financial Services:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.2%

#### Atera

- **Information Technology and Services:** 29.9%
- **Computer & Network Security:** 12.0%
- **Manufacturing:** 3.5%
- **Consumer Services:** 3.4%
- **Hospital & Health Care:** 2.9%
- **Telecommunications:** 2.9%
- **Consulting:** 2.5%
- **Automotive:** 2.4%
- **Construction:** 2.1%
- **Computer Software:** 1.9%
- **Other:** 36.5%

---
## Alternatives

### Alternatives to LogMeIn Rescue

- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (640 reviews)
- [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) — 4.7/5 stars (254 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1096 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews)

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1040 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1096 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)

---
## Top Discussions

### LogMeIn Rescue

- Title: [What version of Mac OS is preferred for remote connections?](https://www.g2.com/discussions/what-version-of-mac-os-is-preferred-for-remote-connections) — 1 comment, 1 upvote
  > **Top comment:** "LogMeIn just came out with the new beta version to run on Catalina.  I usually wait for the final but tested the beta and have not found any issues with it. ..."

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-rescue-vs-teamviewer-vs-atera)