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Compare LogMeIn Rescue and Splashtop Remote Access 
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At a Glance
Market Segments
Mid-Market (39.7% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
No pricing available
$8.25 1 User Per Month
LogMeIn Rescue
Star Rating
(197)4.6 out of 5
Market Segments
Mid-Market (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueSplashtop Remote Access
Star Rating
(488)4.8 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogMeIn Rescue by GoTo excels in its Live Preview feature, scoring a remarkable 9.8, which allows for seamless real-time assistance during remote sessions. In contrast, Splashtop Remote Access also performs well but slightly lower at 9.6 for Screen Sharing, indicating a more robust experience with LogMeIn in this area.
- Reviewers mention that Splashtop Remote Access shines in File Sharing, achieving a score of 9.9, which is higher than LogMeIn Rescue's 9.6. This suggests that users find Splashtop's file transfer capabilities to be more efficient and user-friendly.
- G2 users highlight the superior Quality of Support for Splashtop Remote Access, with a score of 9.5 compared to LogMeIn Rescue's 8.9. This indicates that users feel more satisfied with the support they receive from Splashtop, which can be crucial for businesses relying on remote access solutions.
- Users on G2 report that LogMeIn Rescue's Unattended Remote Access feature is highly rated at 9.2, making it a reliable choice for users needing to access devices without supervision. Splashtop, however, slightly outperforms with a score of 9.6, suggesting a more dependable experience for unattended sessions.
- Reviewers mention that both products offer strong Security features, but LogMeIn Rescue stands out with a perfect score of 10.0 for Data Security, indicating a higher level of confidence among users regarding their data protection compared to Splashtop's 9.4.
- Users say that the Ease of Use is a significant factor, with Splashtop Remote Access scoring 9.7, which is higher than LogMeIn Rescue's 9.2. This suggests that Splashtop may provide a more intuitive interface, making it easier for users to navigate and utilize its features effectively.
Pricing
Entry-Level Pricing
LogMeIn Rescue
No pricing availableSplashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
LogMeIn Rescue
Free Trial is available
Splashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
9.3
159
9.6
395
Ease of Use
9.2
159
9.7
399
Ease of Setup
9.1
93
9.4
282
Ease of Admin
9.0
82
9.6
238
Quality of Support
8.8
142
9.4
261
Has the product been a good partner in doing business?
9.0
78
9.6
221
Product Direction (% positive)
8.5
149
9.1
378
Features by Category
Ticket and Case Management
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
11
Not enough data
8.6
11
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
24
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
ServiceNow Apps
9.2
6
Not enough data
8.3
6
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.7
46
9.0
70
9.6
45
8.9
70
9.1
42
8.0
67
9.1
39
9.3
69
9.2
43
8.4
67
8.9
43
8.8
70
Maintenance
9.3
43
8.3
68
8.8
33
8.4
65
Communication
9.2
43
8.5
68
8.1
32
6.2
64
8.0
34
6.1
64
8.9
40
6.8
65
Security
9.3
40
8.2
65
9.0
39
8.2
65
Device Support
8.3
40
8.2
67
8.8
39
8.4
68
8.7
41
8.3
67
Performance
9.0
43
8.2
66
Administration
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
Security
9.5
7
Not enough data
8.3
6
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Not enough data
Reporting
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Not enough data
Access & Usability
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
59
9.0
217
8.9
48
8.9
154
8.9
58
Feature Not Available
9.0
56
8.3
146
9.4
60
8.5
151
9.3
58
9.3
224
9.2
64
9.2
221
Platform
9.4
58
9.3
211
8.5
50
8.7
202
9.2
52
Feature Not Available
9.4
63
9.5
245
Security
9.4
39
8.0
126
9.3
45
9.0
190
9.2
44
8.9
177
Categories
Categories
Shared Categories
LogMeIn Rescue and Splashtop Remote Access are categorized as Remote Support and Remote Desktop
Unique Categories
LogMeIn Rescue is categorized as ServiceNow Store Apps, Service Desk, Help Desk, Co-Browsing, and Remote Video Support
Splashtop Remote Access is categorized as Screen Sharing
Reviews
Reviewers' Company Size
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.8%
Computer Software
10.3%
Computer & Network Security
5.9%
Accounting
4.3%
Financial Services
3.2%
Other
52.4%
Accounting
10.5%
Information Technology and Services
9.1%
Computer Software
4.4%
Hospital & Health Care
3.8%
Retail
3.6%
Other
68.6%
Discussions
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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