Link copied to clipboard # LogMeIn Rescue vs Splashtop Remote Support Comparison - What are their main differences? Share [ Export ](/compare/logmein-rescue/splashtop-inc-splashtop-remote-support/export.csv) LogMeIn RescueSplashtop Remote Support[+ Add Product](#) Reviews **LogMeIn Rescue** [ 4.5/5(221) ](https://www.g2.com/products/logmein-rescue/reviews#reviews) **Splashtop Remote Support** [ 4.7/5(276) ](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews#reviews) Pricing **LogMeIn Rescue** Free Trial **Contact Us** · Rescue Enterprise **Splashtop Remote Support** Free Trial **Starting at $22.00** 1 Concurrent technician seat · Splashtop Remote Support **Pricing Insights** from reviews Time to Implement **LogMeIn Rescue** 1 month Based on 15 responses **Splashtop Remote Support** \<1 monthFaster Based on 28 responses Return on Investment **LogMeIn Rescue** 15 months Based on 13 responses **Splashtop Remote Support** 6 months9 months sooner Based on 26 responses Perceived Cost **LogMeIn Rescue** $$$$$ **Splashtop Remote Support** $$$$$ Average Discount **LogMeIn Rescue** 9%1% more **Splashtop Remote Support** 8% ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue") ![Splashtop Remote Support](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-inc-splashtop-remote-support.svg "Splashtop Remote Support") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **LogMeIn Rescue** [ Ease of Use (5) ](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1082848&qs=pros-and-cons#reviews)[ Remote Access (4) ](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1083807&qs=pros-and-cons#reviews)[ Expensive (3) ](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1083420&qs=pros-and-cons#reviews)[ Feature Limitations (2) ](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=2267569&qs=pros-and-cons#reviews) **Splashtop Remote Support** [ Ease of Use (56) ](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews?filters%5Bsentiment_snippet%5D=1767598&qs=pros-and-cons#reviews)[ Remote Access (47) ](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews?filters%5Bsentiment_snippet%5D=1767583&qs=pros-and-cons#reviews)[ Remote Access Issues (15) ](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews?filters%5Bsentiment_snippet%5D=1766060&qs=pros-and-cons#reviews)[ Missing Features (9) ](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews?filters%5Bsentiment_snippet%5D=1767093&qs=pros-and-cons#reviews) Integrations **LogMeIn Rescue** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6baa37f3fd778d1adc429bf82873583/agiloft-agiloft-contract-management-suite%282%29.png "Product Avatar Image") Agiloft Contract Management... ](https://www.g2.com/products/agiloft-agiloft-contract-management-suite/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b0001efbdd184cb7e9946caaecf761fb/happyfox-help-desk.png "Product Avatar Image") HappyFox Help Desk ](https://www.g2.com/products/happyfox-help-desk/reviews)[ View all ](https://www.g2.com/products/logmein-rescue/integrations) **Splashtop Remote Support** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice ](https://www.g2.com/products/freshservice/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_589507419e1dc016cf928bb482267657/haloitsm.png "Product Avatar Image") HaloITSM ](https://www.g2.com/products/haloitsm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bda5058c8e07093e5e8d405cbd4e2c1c/invgate-asset-management.png "Product Avatar Image") Invgate Asset Management ](https://www.g2.com/products/invgate-asset-management/reviews)[ View all ](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/integrations) Screenshots **LogMeIn Rescue** ![LogMeIn Rescue screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/77480/WebTC%282%29.png) **Splashtop Remote Support** ![Splashtop Remote Support screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/72136/expirable-direct-uploads_2F8c85123e-e138-471b-b137-e6660bd446d8_2Ffbsos1.png) Ratings Meets Requirements **LogMeIn Rescue** 9.2 9.2176 **Splashtop Remote Support** 9.5 9.5217 Ease of Use **LogMeIn Rescue** 9.1 9.1175 **Splashtop Remote Support** 9.5 9.5218 Ease of Setup **LogMeIn Rescue** 9.2 9.2109 **Splashtop Remote Support** 9.4 9.4188 Ease of Admin **LogMeIn Rescue** 8.9 8.984 **Splashtop Remote Support** 9.4 9.4165 Quality of Support **LogMeIn Rescue** 8.8 8.8158 **Splashtop Remote Support** 9.4 9.4176 Has the product been a good partner in doing business? **LogMeIn Rescue** 9.0 9.081 **Splashtop Remote Support** 9.5 9.5159 Product Direction (% positive) **LogMeIn Rescue** 8.5 8.5162 **Splashtop Remote Support** 9.4 9.4203 Features Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);) 8.9 61 8.3 95 Administration Screen Sharing 9.7(won by 0.3) 52 9.4 82 File Sharing 9.6(won by 0.6) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.0 71 Session Recording 9.1(won by 0.4) 42 8.7 62 Unattended Remote Access 8.9 41 9.3(won by 0.4) 77 Multi - Session Handling 9.1(won by 0.4) 46 8.7 62 Multi-Monitor Support 8.9 44 9.1(won by 0.2) 72 Maintenance Remote Reboot 9.3(won by 0.6) 44 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 62 Remote Printing 8.9(won by 1.0) 34 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 53 Communication Text Chat 9.3(won by 0.5) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.8 61 VoIP 8.1(won by 2.3) 32 (There is a greater than 0.5 difference between this product's rating and its competitors) 5.8 48 Video Conference Call 8.0(won by 2.7) 34 (There is a greater than 0.5 difference between this product's rating and its competitors) 5.3 46 Screen Annotations 8.9(won by 1.9) 40 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 50 Security Data Encryption 9.3(won by 0.6) 42 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 60 Compliance 9.0(won by 0.4) 40 8.6 57 Device Support Mobile Device Access 8.3 42 8.8(won by 0.5) 59 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-Platform Support 8.7 44 9.2(won by 0.5) 60 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-Platform 8.6 45 8.8(won by 0.2) 59 Video Support Not enough data Not enough data Performance Reporting 9.0(won by 1.1) 43 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 52 Additional Functionality Remote Monitoring & Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Single Sign On Not enough data Not enough data Compliance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data Generative AI Not enough data Not enough data Session Transfer Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Branding Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Updates Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data API Not enough data Not enough data Support Ticket Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Remote Access/Control Not enough data Not enough data User Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Service Desk[Hide 61 FeaturesShow 61 Features](javascript:void(0);) 8.7 59 7.3 80 Incident Management Ticket Prioritization 8.8(won by 2.2) 26 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.6 18 Ticket Notifications 8.5(won by 1.6) 29 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.9 17 Knowledge Base 8.3(won by 0.2) 33 8.1 25 Automate Ticket Routing 8.7(won by default) 25 Feature Not Available Knowledge Base/Ticket Integration 8.6(won by default) 28 Feature Not Available Real-Time Notifications Not enough data Not enough data Reporting Dashboards 8.9(won by 0.7) 40 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 23 Time Tracking 8.8(won by default) 39 Feature Not Available Surveys 8.8(won by default) 27 Feature Not Available Activity Tracking Not enough data Not enough data Access & Usability Mobile 8.5 36 8.8(won by 0.3) 50 Active Directory 9.0(won by 2.0) 30 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 19 Multi-Channel Access 9.1(won by 1.3) 32 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 20 Self Service 8.9(won by default) 36 Feature Not Available Mobile Access Not enough data Not enough data Agentic AI - Service Desk Autonomous Task Execution Not enough data 7.0(won by default) 9 Multi-step Planning Not enough data 7.6(won by default) 9 Cross-system Integration Not enough data 8.5(won by default) 9 Adaptive Learning Not enough data 6.7(won by default) 8 Natural Language Interaction Not enough data 6.7(won by default) 8 Proactive Assistance Not enough data 6.5(won by default) 8 Decision Making Not enough data 6.5(won by default) 8 Third-Party Integrations Not enough data Not enough data Additional Functionality Project Management Not enough data Not enough data Procurement Management Not enough data Not enough data CMDB Not enough data Not enough data AI Copilot Not enough data Not enough data Generative AI Not enough data Not enough data IT Risk Management Not enough data Not enough data Service Catalog Not enough data Not enough data Inventory Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Chat/Messaging Not enough data Not enough data Change Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Task Management Not enough data Not enough data Email Templates Not enough data Not enough data Benchmarking Not enough data Not enough data Localization Automation Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customer Support Not enough data Not enough data Scheduled/Automated Reports Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Release & Deployment Not enough data Not enough data Email Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Workflow Management Not enough data Not enough data Problem Management Not enough data Not enough data Analytics Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Configuration Management Not enough data Not enough data API Not enough data Not enough data IT Asset Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Live Chat Not enough data Not enough data Customizable Reports Not enough data Not enough data Incident Management Not enough data Not enough data Asset Lifecycle Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Customizable Branding Not enough data Not enough data Help Desk[Hide 74 FeaturesShow 74 Features](javascript:void(0);) 8.8 105 Not enough data Ticket and Case Management Ticket Creation User Experience 8.7(won by default) 53 | Verified Not enough data Ticket Response User Experience 8.6(won by default) 50 | Verified Not enough data Workflow 9.0(won by default) 54 | Verified Not enough data Service Level Agreement (SLA) Management 9.2(won by default) 42 Not enough data Attachments/Screencasts 9.2(won by default) 59 | Verified Not enough data Ticket Collaboration 9.0(won by default) 47 | Verified Not enough data Automated Response Feature Not Available Not enough data Customer/Contact Database Feature Not Available Not enough data Workflow Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Ticket Management Not enough data Not enough data Call Center Management Not enough data Not enough data Queue Management Not enough data Not enough data Inbox Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Email Management Not enough data Not enough data Generative AI AI Text Generation 8.0(won by default) 11 Not enough data AI Text Summarization 8.6(won by default) 11 Not enough data Generative AI Not enough data Not enough data Agentic AI - Help Desk Autonomous Task Execution Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Communication Channels Customer Portal 8.8(won by default) 55 | Verified Not enough data Email to Case 8.6(won by default) 46 Not enough data Live Chat Support 9.2(won by default) 69 | Verified Not enough data Social Media Integration Feature Not Available Not enough data Voice Feature Not Available Not enough data Video Chat Not enough data Not enough data Platform Mobile User Support 8.4(won by default) 37 | Verified Not enough data Customization 8.9(won by default) 36 | Verified Not enough data User, Role, and Access Management 9.0(won by default) 38 | Verified Not enough data Third-Party Integrations 9.0(won by default) 28 | Verified Not enough data Reporting 8.9(won by default) 54 | Verified Not enough data Activity Dashboard 8.9(won by default) 53 | Verified Not enough data Mobile Access Not enough data Not enough data Additional Functionality Automated Routing Not enough data Not enough data Chatbot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Autoresponders Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data CRM Not enough data Not enough data Gamification Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Customizable Fields Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Key Performance Indicators Not enough data Not enough data Collaboration Tools Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Voice Recognition Not enough data Not enough data Live Chat Not enough data Not enough data Task Automation Not enough data Not enough data IVR Not enough data Not enough data Language Detection Not enough data Not enough data Multiple Data Sources Not enough data Not enough data Predictive Analytics Not enough data Not enough data API Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Data Security Not enough data Not enough data Interaction Tracking Not enough data Not enough data Prioritization Not enough data Not enough data Secure Data Storage Not enough data Not enough data Macros/Templated Responses Not enough data Not enough data Performance Metrics Not enough data Not enough data Single Sign On Not enough data Not enough data Mobile App Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Email Templates Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Automated Responses Not enough data Not enough data Data Import/Export Not enough data Not enough data Personalization Not enough data Not enough data Workflow Automation Not enough data Not enough data Co-Browsing[Hide 5 FeaturesShow 5 Features](javascript:void(0);) 9.1 8 Not enough data Administration Access Control 9.4(won by default) 8 Not enough data Web Page Navigation 9.0(won by default) 7 Not enough data Real Time Assistance 9.2(won by default) 8 Not enough data Security Data Security 9.5(won by default) 7 Not enough data Data Masking 8.3(won by default) 6 Not enough data Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);) 9.2 82 Not enough data Administration Usage Information 9.0(won by default) 60 Not enough data Active Directory Integration 8.9(won by default) 49 Not enough data Diagnostics 9.0(won by default) 60 Not enough data Session Recording 9.0(won by default) 56 Not enough data Session Transfer 9.4(won by default) 62 Not enough data Unattended Access 9.3(won by default) 60 Not enough data File Sharing 9.2(won by default) 66 Not enough data Screen Sharing Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Cross-Platform Access 9.3(won by default) 60 Not enough data Mobile Device Access 8.6(won by default) 51 Not enough data Applications Management 9.2(won by default) 53 Not enough data Remote Access/Control 9.4(won by default) 66 Not enough data Communication Management Not enough data Not enough data Multiple Monitor Access Not enough data Not enough data Security Remote Wipe 9.4(won by default) 40 Not enough data Device Management 9.3(won by default) 46 Not enough data Device Enrollment 9.2(won by default) 44 Not enough data Compliance Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Print Management Not enough data Not enough data User Management Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Branding Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Printing Not enough data Not enough data Server Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Desktop Virtualization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Event Logs Not enough data Not enough data Performance Metrics Not enough data Not enough data Secure Login Not enough data Not enough data Monitoring Not enough data Not enough data Real-Time Data Not enough data Not enough data Uptime Reporting Not enough data Not enough data Live Chat Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration Tools Not enough data Not enough data Authentication Not enough data Not enough data Real-Time Chat Not enough data Not enough data Diagnostics Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Updates Not enough data Not enough data Show 4 feature categories with incomplete data Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Alerts/Notifications Not enough data Not enough data Patch Prioritization Not enough data Not enough data Status Tracking Not enough data Not enough data Audit Management Not enough data Not enough data Network Wide Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Activity Tracking Not enough data Not enough data Policy Management Not enough data Not enough data Remote Update/Installation Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Approval Process Control Not enough data Not enough data Automatic Patch Deployment Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customization Not enough data Not enough data Dashboard Not enough data Not enough data Patch Testing Not enough data Not enough data Support Ticket Management Not enough data Not enough data Automatic Scans Not enough data Not enough data Active Directory Integration Not enough data Not enough data Compliance Management Not enough data Not enough data Application Management Not enough data Not enough data API Not enough data Not enough data Risk Assessment Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Real-Time Updates Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Patch Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Event Logs Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data Risk Management Not enough data Not enough data Generative AI Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Compliance Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Certificate Assessment Not enough data Not enough data API Not enough data Not enough data Incident Management Not enough data Not enough data Automated Containment Not enough data Not enough data Real-Time Data Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Monitoring Not enough data Not enough data Policy Management Not enough data Not enough data Asset Discovery Not enough data Not enough data Penetration Testing Not enough data Not enough data Runtime Container Security Not enough data Not enough data Activity Dashboard Not enough data Not enough data Security Auditing Not enough data Not enough data Issue Tracking Not enough data Not enough data Threat Intelligence Not enough data Not enough data Patch Management Not enough data Not enough data Endpoint Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Vulnerability Management Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Vulnerability Assessment Not enough data Not enough data Asset Tagging Not enough data Not enough data Assessment Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data AI Copilot Not enough data Not enough data Vulnerability/Threat Prioritization Not enough data Not enough data Vulnerability Protection Not enough data Not enough data Risk Assessment Not enough data Not enough data Reporting/Analytics Not enough data Not enough data SQL Injections Not enough data Not enough data ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);) Not enough data Not enough data ServiceNow Apps ServiceNow Integration 9.2(won by default) 6 Not enough data Value 8.3(won by default) 6 Not enough data Agentic AI - ServiceNow Store Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data Remote Video Support[Hide 8 FeaturesShow 8 Features](javascript:void(0);) Not enough data Not enough data Remote Support - Remote Video Support Video Control Not enough data Not enough data Live Feed Not enough data Not enough data Video Interaction Not enough data Not enough data Content - Remote Video Support Content Management Not enough data Not enough data Instruction Not enough data Not enough data Platform - Remote Video Support Omni-channel Not enough data Not enough data Self-Service Not enough data Not enough data Usability Not enough data Not enough data User Insights Reviewers' Company Size [![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue")](https://www.g2.com/products/logmein-rescue/reviews) LogMeIn Rescue Small-Business(50 or fewer emp.) 34.1% Mid-Market(51-1000 emp.) 41.5% Enterprise(\> 1000 emp.) 24.4% [![Splashtop Remote Support](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-inc-splashtop-remote-support.svg "Splashtop Remote Support")](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) Splashtop Remote Support Small-Business(50 or fewer emp.) 57.9% Mid-Market(51-1000 emp.) 38.3% Enterprise(\> 1000 emp.) 3.8% Small-Business (50 or fewer emp.) 34.1% 57.9% Mid-Market (51-1000 emp.) 41.5% 38.3% Enterprise (\> 1000 emp.) 24.4% 3.8% Reviewers' Industry [![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue")](https://www.g2.com/products/logmein-rescue/reviews) LogMeIn Rescue Information Technology and Services 23.4% Computer Software 10.9% Computer & Network Security 7.0% Accounting 4.0% Financial Services 3.0% Other 51.7% [![Splashtop Remote Support](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-inc-splashtop-remote-support.svg "Splashtop Remote Support")](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) Splashtop Remote Support Information Technology and Services 21.8% Computer & Network Security 6.9% Computer Software 6.9% Accounting 4.4% Construction 3.6% Other 56.5% FAQs ## LogMeIn Rescue vs Splashtop Remote Support FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between LogMeIn Rescue vs Splashtop Remote Support? Splashtop Remote Support outperforms LogMeIn Rescue in reviewer satisfaction, setup, and support, with a stronger presence among small businesses. | [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) | [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) | | --- | --- | | 4.6/5 (209 reviews) | 4.7/5 (274 reviews) | | Mid-Market | Small-Business | | 9.2 | 9.4 | | 8.8 | 9.4 | | Ease of Use (5 all-time mentions) | Ease of Use (56 all-time mentions) | ### How do the pricing models of LogMeIn Rescue and Splashtop Remote Support compare? Splashtop Remote Support is rated as the stronger value, with higher satisfaction on price and cost-related dimensions. - **LogMeIn Rescue:** Reviewers frequently cite high cost and expensive licensing as a drawback, especially for scaling teams. - **Splashtop Remote Support:** Many reviewers highlight its reasonable pricing and strong value, with 10 all-time mentions of pricing as a strength. - **Switching Reason:** Recent reviewers mention switching from LogMeIn Rescue to Splashtop Remote Support to save over half on costs while maintaining core functionality. ### What are the best alternatives to LogMeIn Rescue and Splashtop Remote Support? The top 3 alternatives to LogMeIn Rescue and Splashtop Remote Support are LogMeIn Resolve, TeamViewer, and ScreenConnect. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) | 4.6/5 (209) | Mid-Market | Expensive for scaling teams | Ease of Use | | [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) | 4.7/5 (274) | Small-Business | Strong value, reasonable pricing | Ease of Use | | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469) | Mid-Market | — | — | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4155) | Small-Business | — | — | | [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | 4.7/5 (504) | Small-Business | — | — | ### Which Remote Support features should I prioritize when comparing LogMeIn Rescue and Splashtop Remote Support? Buyers should prioritize Ease of Use, Ease of Setup, Quality of Support, Pricing, and Reliability when comparing LogMeIn Rescue and Splashtop Remote Support. - **Ease of Use:** Splashtop Remote Support has 56 all-time mentions, LogMeIn Rescue has 5. - **Ease of Setup:** Splashtop Remote Support scores 9.4, LogMeIn Rescue scores 9.2. - **Quality of Support:** Splashtop Remote Support scores 9.4, LogMeIn Rescue scores 8.8. - **Pricing:** Splashtop Remote Support has 10 all-time mentions as a strength, LogMeIn Rescue is frequently cited as expensive (3 all-time mentions). - **Reliability:** Splashtop Remote Support has 24 all-time mentions, LogMeIn Rescue has 2. ### What are the pros and cons of LogMeIn Rescue vs Splashtop Remote Support? Splashtop Remote Support's headline strength is ease of use, while LogMeIn Rescue is noted for its remote access capabilities. - **LogMeIn Rescue strengths:** Ease of Use (5 all-time mentions), Remote Access (4), Remote Support (4), Remote Control (3), Reliability (2), Simple/Simplicity (2). - **LogMeIn Rescue trade-offs:** Expensive (3 all-time mentions), Feature Limitations (2), Limited Features (2), Ticketing Issues (2), Complex Administration (1), App Stability (1), Connection Issues (1). - **Splashtop Remote Support strengths:** Ease of Use (56 all-time mentions), Remote Access (47), Remote Support (29), Simple (25), Reliability (24), Remote Control (23), Setup Ease (23), Easy Access (22), Easy Setup (19), Easy Installation (14), Deployment Ease (13), Efficiency (12), Customer Support (10), File Transfer (10), Intuitive (10), Pricing (10), Remote Management (10), Installation Ease (9). - **Splashtop Remote Support trade-offs:** Remote Access Issues (15 all-time mentions), Missing Features (9). ### Is LogMeIn Rescue or Splashtop Remote Support better for small businesses? Splashtop Remote Support is the better fit for small businesses, with a larger share of small-business reviewers and stronger value sentiment. - **LogMeIn Rescue:** Largest segment is Mid-Market; reviewers note high cost as a barrier for smaller teams. - **Splashtop Remote Support:** Largest segment is Small-Business; reviewers consistently highlight ease of use, value, and suitability for small teams. ### Which Remote Support platform has better integrations? Splashtop Remote Support and LogMeIn Rescue are at parity for integrations, with no reviewer-cited third-party integrations in recent reviews. - **LogMeIn Rescue:** No integrations cited in recent reviews. - **Splashtop Remote Support:** No integrations cited in recent reviews. ### How do LogMeIn Rescue and Splashtop Remote Support compare on customer support? Splashtop Remote Support leads LogMeIn Rescue on Quality of Support by 0.6 points (9.4 vs 8.8), a material difference. - **LogMeIn Rescue:** Reviewers describe support as generally responsive but note occasional challenges with complex issues and licensing questions. - **Splashtop Remote Support:** Reviewers consistently praise support for responsiveness, helpfulness, and effective onboarding, with 10 all-time mentions of customer support as a strength. ### Which is easier to implement, LogMeIn Rescue or Splashtop Remote Support? Splashtop Remote Support leads LogMeIn Rescue on Ease of Setup by 0.2 points (9.4 vs 9.2), a material difference. - **LogMeIn Rescue:** Reviewers describe setup as straightforward and quick, with most citing a smooth initial experience. - **Splashtop Remote Support:** Reviewers highlight very easy deployment, simple installation, and rapid onboarding, with 23 all-time mentions of setup ease. ### Which product has better Mobile? Splashtop Remote Support is favored for Mobile, with more frequent and positive reviewer mentions. - **LogMeIn Rescue:** Mobile is cited as a strength in recent reviews, but with fewer all-time mentions and some platform limitations noted. - **Splashtop Remote Support:** Mobile is frequently praised, with reviewers highlighting cross-platform support and ease of use on mobile devices. Alternatives **LogMeIn Rescue Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") [ ScreenConnect ](/products/screenconnect/reviews) ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") [ Zoho Assist ](/products/zoho-assist/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) **Splashtop Remote Support Alternatives** ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve") [ LogMeIn Resolve ](/products/logmein-resolve/reviews) ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") [ ScreenConnect ](/products/screenconnect/reviews)