Compare LogMeIn Rescue and ScreenConnect 
At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (65.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
LogMeIn Rescue
Star Rating
(200)4.6 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueScreenConnect
Star Rating
(493)4.7 out of 5
Market Segments
Small-Business (65.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectLogMeIn Rescue vs ScreenConnect
When assessing the two solutions, reviewers found ScreenConnect easier to use and do business with overall. However, reviewers preferred the ease of set up with LogMeIn Rescue, along with administration.
- LogMeIn Rescue and ScreenConnect both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, LogMeIn Rescue and ScreenConnect provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of ScreenConnect over LogMeIn Rescue.
Pricing
Entry-Level Pricing
LogMeIn Rescue
No pricing availableScreenConnect
No pricing availableFree Trial
LogMeIn Rescue
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.3
161
9.3
406
Ease of Use
9.2
161
9.3
409
Ease of Setup
9.2
95
8.9
334
Ease of Admin
9.0
82
8.9
329
Quality of Support
8.8
144
8.8
349
Has the product been a good partner in doing business?
9.0
78
9.1
314
Product Direction (% positive)
8.5
151
8.7
402
Features by Category
Ticket and Case Management
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
11
Not enough data
8.6
11
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
14
Not enough data
Feature Not Available
Not enough data
9.7
18
Not enough data
8.9
15
Conferencing Options
Not enough data
7.7
13
Not enough data
6.5
12
Not enough data
Feature Not Available
Application Tools
Not enough data
7.9
12
Not enough data
8.7
15
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
9.2
6
Not enough data
8.3
6
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
47
9.7
47
9.6
45
9.3
43
9.1
42
9.1
39
9.1
39
9.3
46
9.2
43
9.2
44
8.9
43
9.0
46
Maintenance
9.3
43
9.4
46
8.8
33
8.7
34
Communication
9.2
43
8.9
43
8.1
32
7.6
28
8.0
34
Feature Not Available
8.9
40
8.1
36
Security
9.3
41
8.8
30
9.0
39
8.9
35
Device Support
8.4
41
8.0
39
8.7
41
8.8
40
8.6
43
8.8
40
Performance
9.0
43
8.3
37
Administration
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
Security
9.5
7
Not enough data
8.3
6
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Not enough data
Reporting
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Not enough data
Access & Usability
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
59
8.9
95
8.9
48
8.7
87
8.9
58
8.4
89
9.0
56
8.7
78
9.4
60
8.9
81
9.3
58
9.3
106
9.2
65
Feature Not Available
Platform
9.4
58
9.0
97
8.5
50
7.8
81
9.2
52
7.9
82
9.4
63
9.5
108
Security
9.4
39
Feature Not Available
9.3
45
9.0
89
9.2
44
Feature Not Available
Categories
Categories
Shared Categories
LogMeIn Rescue and ScreenConnect are categorized as Remote Support, Remote Desktop, and Remote Video Support
Reviews
Reviewers' Company Size
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.5%
Computer Software
10.7%
Computer & Network Security
6.4%
Accounting
4.3%
Computer Networking
3.2%
Other
51.9%
Information Technology and Services
42.8%
Computer & Network Security
6.2%
Computer Software
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.7%
Alternatives
Discussions
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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