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Compare LogMeIn Rescue and REVE Chat 
Featured Products
At a Glance
Market Segments
Mid-Market (39.7% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
$50.00 1 License Per Month
LogMeIn Rescue
Star Rating
(197)4.6 out of 5
Market Segments
Mid-Market (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueREVE Chat
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$50.00 1 License Per Month
Browse all 6 pricing plansLogMeIn Rescue vs REVE Chat
When assessing the two solutions, reviewers found REVE Chat easier to use, and do business with overall. However, reviewers preferred the ease of administration with LogMeIn Rescue. Reviewers felt that the products are equally easy to set up.
- Reviewers felt that LogMeIn Rescue meets the needs of their business better than REVE Chat.
- When comparing quality of ongoing product support, reviewers felt that REVE Chat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of REVE Chat over LogMeIn Rescue.
Pricing
Entry-Level Pricing
LogMeIn Rescue
No pricing availableREVE Chat
Standard Chatbot Combo
$50.00
1 License Per Month
- 1 Standard Live Chat License
- 1 Active Chatbot
- 1000 Unique Engaged Visitors Per Month
Free Trial
LogMeIn Rescue
Free Trial is available
REVE Chat
Free Trial is available
Ratings
Meets Requirements
9.3
159
9.0
14
Ease of Use
9.2
159
9.3
14
Ease of Setup
9.1
93
9.1
11
Ease of Admin
9.0
82
8.9
11
Quality of Support
8.8
142
9.4
14
Has the product been a good partner in doing business?
9.0
78
9.1
11
Product Direction (% positive)
8.5
149
10.0
12
Features by Category
Ticket and Case Management
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
11
Not enough data
8.6
11
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
9.1
9
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
ServiceNow Apps
9.2
6
Not enough data
8.3
6
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.7
46
Not enough data
9.6
45
Not enough data
9.1
42
Not enough data
9.1
39
Not enough data
9.2
43
Not enough data
8.9
43
Not enough data
Maintenance
9.3
43
Not enough data
8.8
33
Not enough data
Communication
9.2
43
Not enough data
8.1
32
Not enough data
8.0
34
Not enough data
8.9
40
Not enough data
Security
9.3
40
Not enough data
9.0
39
Not enough data
Device Support
8.3
40
Not enough data
8.8
39
Not enough data
8.7
41
Not enough data
Performance
9.0
43
Not enough data
Administration
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
Security
9.5
7
Not enough data
8.3
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Not enough data
Internal Use
8.9
36
|
Verified
9.1
9
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
9.6
9
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Not enough data
Reporting
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Not enough data
Access & Usability
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
59
Not enough data
8.9
48
Not enough data
8.9
58
Not enough data
9.0
56
Not enough data
9.4
60
Not enough data
9.3
58
Not enough data
9.2
64
Not enough data
Platform
9.4
58
Not enough data
8.5
50
Not enough data
9.2
52
Not enough data
9.4
63
Not enough data
Security
9.4
39
Not enough data
9.3
45
Not enough data
9.2
44
Not enough data
Categories
Categories
Shared Categories
LogMeIn Rescue and REVE Chat are categorized as Help Desk and Co-Browsing
Unique Categories
LogMeIn Rescue is categorized as ServiceNow Store Apps, Remote Support, Remote Desktop, Service Desk, and Remote Video Support
Reviews
Reviewers' Company Size
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
REVE Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.8%
Computer Software
10.3%
Computer & Network Security
5.9%
Accounting
4.3%
Financial Services
3.2%
Other
52.4%
Internet
26.7%
Telecommunications
20.0%
Restaurants
6.7%
Renewables & Environment
6.7%
Real Estate
6.7%
Other
33.3%
Discussions
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
REVE Chat has no discussions with answers
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