Compare LogMeIn Rescue and RemotePC 
At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (90.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $29.50 Per Year
LogMeIn Rescue
Star Rating
(200)4.6 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueRemotePC
Star Rating
(632)4.7 out of 5
Market Segments
Small-Business (90.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.50 Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that LogMeIn Rescue excels in providing fast and reliable remote access, which is particularly beneficial for IT teams needing to troubleshoot devices instantly. Users appreciate its support for multiple platforms, including Windows, Mac, and mobile devices, all from a single console.
- Users say that RemotePC stands out for its affordability, making it a great choice for small businesses. Many find it easy to set up and use, with a variety of features that enhance its value, such as support for Linux systems and the ability to access machines without assistance.
- Reviewers mention that while LogMeIn Rescue has a strong focus on security features, some users have noted challenges with configuration, which can impact their specific workflow needs. However, its versatility and management capabilities are frequently praised.
- According to verified reviews, RemotePC's user-friendly interface and setup process are frequently highlighted, making it a go-to option for those who prioritize ease of use. Users appreciate the straightforward onboarding experience, which allows them to get started quickly.
- G2 reviewers indicate that LogMeIn Rescue's quality of support is rated highly, with users noting its impressive array of security features. This makes it a reliable choice for organizations that require robust support and security measures.
- Users report that RemotePC, while slightly behind in some advanced features, offers a solid performance for everyday remote access needs, with a fair pricing structure that appeals to budget-conscious buyers. Its comprehensive feature set is often seen as a good return on investment.
Pricing
Entry-Level Pricing
LogMeIn Rescue
No pricing availableRemotePC
Consumer
Starting at $29.50
Per Year
Secure unlimited remote access for Small and Home offices
- Access to 1
- Always on remote access
- Unlimited concurrent access
Free Trial
LogMeIn Rescue
Free Trial is available
RemotePC
Free Trial is available
Ratings
Meets Requirements
9.3
161
9.4
406
Ease of Use
9.2
161
9.5
421
Ease of Setup
9.2
95
9.3
294
Ease of Admin
9.0
82
9.3
210
Quality of Support
8.8
144
9.1
258
Has the product been a good partner in doing business?
9.0
78
9.4
186
Product Direction (% positive)
8.5
151
8.9
368
Features by Category
Ticket and Case Management
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
11
Not enough data
8.6
11
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
ServiceNow Apps
9.2
6
Not enough data
8.3
6
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
47
9.2
53
9.6
45
9.1
54
9.1
42
8.9
37
9.1
39
9.2
56
9.2
43
8.9
38
8.9
43
8.9
46
Maintenance
9.3
43
9.2
54
8.8
33
8.7
46
Communication
9.2
43
9.1
44
8.1
32
8.4
32
8.0
34
8.2
29
8.9
40
8.8
36
Security
9.3
41
9.1
39
9.0
39
8.9
38
Device Support
8.4
41
9.1
43
8.7
41
9.2
40
8.6
43
9.2
41
Performance
9.0
43
9.0
38
Administration
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
Security
9.5
7
Not enough data
8.3
6
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Not enough data
Reporting
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Not enough data
Access & Usability
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
59
8.8
220
8.9
48
8.5
196
8.9
58
8.5
194
9.0
56
8.5
182
9.4
60
8.6
182
9.3
58
9.2
234
9.2
65
9.0
223
Platform
9.4
58
9.0
221
8.5
50
8.5
210
9.2
52
8.7
195
9.4
63
9.3
271
Security
9.4
39
8.2
165
9.3
45
8.9
205
9.2
44
8.6
184
Categories
Categories
Shared Categories
LogMeIn Rescue and RemotePC are categorized as Remote Support and Remote Desktop
Unique Categories
LogMeIn Rescue is categorized as ServiceNow Store Apps, Service Desk, Help Desk, Co-Browsing, and Remote Video Support
RemotePC has no unique categories
Reviews
Reviewers' Company Size
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RemotePC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.5%
Computer Software
10.7%
Computer & Network Security
6.4%
Accounting
4.3%
Computer Networking
3.2%
Other
51.9%
Accounting
8.7%
Information Technology and Services
6.3%
Computer Software
5.4%
Construction
4.5%
Computer & Network Security
3.5%
Other
71.7%
Alternatives
Discussions
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
Can the system support multiple monitors?
5 Comments
TL
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
