# LogMeIn Rescue, NetSupport Manager vs BeyondTrust Remote Support Comparison

| | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 206 | 18 | 384 | 
| **Largest Market Segment** | Mid-Market (39.8% of reviews) | Mid-Market (52.9% of reviews) | Enterprise (48.8% of reviews) | 
| **Entry Level Price** | $149.00 1 technician | Starting at £10.00 1 Users With One-Time Purchase | No pricing available | 

---
## Top Pros & Cons

### LogMeIn Rescue

Pros:
- Ease of Use (5 reviews)
- Remote Access (5 reviews)

Cons:
- Expensive (3 reviews)
- Feature Limitations (2 reviews)

### NetSupport Manager

**Not enough data**

### BeyondTrust Remote Support

Pros:
- Ease of Use (26 reviews)
- Remote Access (18 reviews)

Cons:
- Expensive (10 reviews)
- Pricing Issues (8 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (164 reviews) | 9.6 (14 reviews) | 9.4 (339 reviews) | 
  | **Ease of Use** | 9.2 (163 reviews) | 9.4 (14 reviews) | 9.2 (340 reviews) | 
  | **Ease of Setup** | 9.2 (97 reviews) | 9.2 (6 reviews) | 8.7 (235 reviews) | 
  | **Ease of Admin** | 9.0 (82 reviews) | 9.3 (5 reviews) | 9.0 (205 reviews) | 
  | **Quality of Support** | 8.8 (147 reviews) | 9.7 (12 reviews) | 9.2 (315 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (78 reviews) | Not enough data | 9.4 (200 reviews) | 
  | **Product Direction (% positive)** | 8.5 (153 reviews) | 8.3 (14 reviews) | 9.2 (333 reviews) | 

---
## Pricing

### LogMeIn Rescue

#### Entry-Level Pricing

Plan: Remote Device Support

Price: $149.00 1 technician

Description: Powerful remote support for IT and customer care, from simple to complex



Key Features:
- Windows & Mac Remote Control
- Unattended access
- In Session Diagnostics

[Browse all 2 editions](https://www.g2.com/products/logmein-rescue/pricing)

#### Free Trial

Yes

### NetSupport Manager

#### Entry-Level Pricing

Plan: NetSupport Manager

Price: Starting at £10.00 1 Users With One-Time Purchase

Key Features:
- All features are included.

[Learn more about NetSupport Manager](https://www.g2.com/products/netsupport-manager/reviews)

#### Free Trial

Yes

### BeyondTrust Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.8/10 | 102 |
| **NetSupport Manager** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |

#### Ticket and Case Management

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Ticket creation user experience** | 8.7 (52 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Ticket response user experience** | 8.6 (50 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflow** | 9.0 (54 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Response Automation** | Feature Not Available | Not enough data | Not enough data | 
| **SLA Management** | 9.2 (42 reviews) | Not enough data | Not enough data | 
| **Attachments/Screencasts** | 9.2 (59 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Ticket Collaboration** | 9.0 (47 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Feature Not Available | Not enough data | Not enough data | 

#### Generative AI

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **AI Text Generation** | 8.0 (11 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.6 (11 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Communication Channels

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Customer Portal** | 8.8 (55 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Email to Case** | 8.6 (46 reviews) | Not enough data | Not enough data | 
| **Chat/Live Support** | 9.2 (66 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Social Integration** | Feature Not Available | Not enough data | Not enough data | 
| **Voice** | Feature Not Available | Not enough data | Not enough data | 

#### Platform

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Mobile User Support** | 8.6 (36 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customization ** | 8.9 (36 reviews) ✓ Verified | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 9.1 (37 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Integration** | 9.0 (28 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Reporting** | 8.9 (54 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Dashboards** | 8.9 (53 reviews) ✓ Verified | Not enough data | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **NetSupport Manager** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.4/10 | 28 |

#### Administration

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | 9.1 (25 reviews) | 
| **Approval Workflows** | Not enough data | Not enough data | 7.6 (21 reviews) | 
| **Automated Provisioning** | Not enough data | Not enough data | 7.9 (22 reviews) | 
| **Bulk Changes** | Not enough data | Not enough data | 7.7 (21 reviews) | 
| **Centralized Management** | Not enough data | Not enough data | 8.9 (23 reviews) | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 7.2 (21 reviews) | 

#### Functionality

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 9.0 (24 reviews) | 
| **Single Sign-On** | Not enough data | Not enough data | 9.3 (24 reviews) | 
| **BYOD support** | Not enough data | Not enough data | 8.1 (21 reviews) | 
| **Password Vault** | Not enough data | Not enough data | 8.0 (21 reviews) | 
| **Centralized management** | Not enough data | Not enough data | 9.0 (23 reviews) | 
| **Role-based security** | Not enough data | Not enough data | 9.1 (25 reviews) | 
| **Live notifications** | Not enough data | Not enough data | 8.1 (22 reviews) | 
| **Live session recording & playback** | Not enough data | Not enough data | 8.3 (21 reviews) | 
| **Hide passwords** | Not enough data | Not enough data | 8.3 (21 reviews) | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | 7.9 (20 reviews) | 

#### Monitoring

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 9.0 (24 reviews) | 
| **Activity Logging** | Not enough data | Not enough data | 9.0 (24 reviews) | 
| **Anomaly Detection** | Not enough data | Not enough data | 7.4 (19 reviews) | 

#### Reporting

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Audit log** | Not enough data | Not enough data | 9.1 (22 reviews) | 
| **Reporting** | Not enough data | Not enough data | 9.1 (22 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **NetSupport Manager** | N/A | N/A |
| **BeyondTrust Remote Support** | 9.7/10 | 6 |

#### ServiceNow Apps

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **ServiceNow Integration** | 9.2 (6 reviews) | Not enough data | Not enough data | 
| **Value** | 8.3 (6 reviews) | Not enough data | 9.7 (5 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.9/10 | 54 |
| **NetSupport Manager** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.7/10 | 138 |

#### Administration

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Screen Sharing** | 9.7 (48 reviews) | Not enough data | 9.5 (128 reviews) | 
| **File Sharing** | 9.5 (46 reviews) | Not enough data | 9.2 (126 reviews) | 
| **Session Recording** | 9.1 (42 reviews) | Not enough data | 9.0 (113 reviews) | 
| **Unattended Remote Access** | 9.1 (39 reviews) | Not enough data | 8.9 (115 reviews) | 
| **Multi - Session Handling** | 9.2 (44 reviews) | Not enough data | 9.0 (116 reviews) | 
| **Multi-Monitor Support** | 8.9 (44 reviews) | Not enough data | 9.0 (123 reviews) | 

#### Maintenance

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Remote Reboot** | 9.3 (44 reviews) | Not enough data | 8.8 (112 reviews) | 
| **Remote Printing** | 8.8 (33 reviews) | Not enough data | 7.8 (86 reviews) | 

#### Communication 

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Text Chat** | 9.2 (43 reviews) | Not enough data | 8.8 (117 reviews) | 
| **VoIP** | 8.1 (32 reviews) | Not enough data | 7.2 (82 reviews) | 
| **Video Conference Call** | 8.0 (34 reviews) | Not enough data | 7.3 (78 reviews) | 
| **Screen Annotations** | 8.9 (40 reviews) | Not enough data | 8.5 (96 reviews) | 

#### Security

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Data Encryption** | 9.3 (41 reviews) | Not enough data | 9.1 (99 reviews) | 
| **Compliance** | 9.0 (40 reviews) | Not enough data | 9.1 (111 reviews) | 

#### Device Support

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Mobile Device Access** | 8.4 (41 reviews) | Not enough data | 8.3 (94 reviews) | 
| **Multi-Platform Support** | 8.7 (42 reviews) | Not enough data | 8.9 (107 reviews) | 
| **Cross-Platform** | 8.6 (43 reviews) | Not enough data | 8.9 (106 reviews) | 

#### Performance

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Reporting** | 9.0 (43 reviews) | Not enough data | 8.6 (105 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.1/10 | 8 |
| **NetSupport Manager** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |

#### Administration

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Access Control** | 9.4 (8 reviews) | Not enough data | Not enough data | 
| **Web Page Navigation** | 9.0 (7 reviews) | Not enough data | Not enough data | 
| **Real Time Assistance** | 9.2 (8 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Data Security** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Data Masking** | 8.3 (6 reviews) | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **NetSupport Manager** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Video Control** | Not enough data | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.7/10 | 59 |
| **NetSupport Manager** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |

#### Incident Management

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Automate Ticket Routing** | 8.7 (25 reviews) | Not enough data | Not enough data | 
| **Ticket Prioritization** | 8.8 (26 reviews) | Not enough data | Not enough data | 
| **Ticket Notifications** | 8.5 (29 reviews) | Not enough data | Not enough data | 
| **Knowledge Base** | 8.3 (33 reviews) | Not enough data | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.6 (28 reviews) | Not enough data | Not enough data | 

#### Reporting

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Dashboards** | 8.8 (39 reviews) | Not enough data | Not enough data | 
| **Time Tracking** | 8.8 (39 reviews) | Not enough data | Not enough data | 
| **Surveys** | 8.8 (27 reviews) | Not enough data | Not enough data | 

#### Access & Usability

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Mobile** | 8.5 (35 reviews) | Not enough data | Not enough data | 
| **Self Service** | 8.9 (36 reviews) | Not enough data | Not enough data | 
| **Active Directory** | 9.0 (29 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Access** | 9.1 (31 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.2/10 | 79 |
| **NetSupport Manager** | 9.8/10 | 5 |
| **BeyondTrust Remote Support** | 8.8/10 | 109 |

#### Administration

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Usage Information** | 9.0 (59 reviews) | 10.0 (5 reviews) | 9.0 (92 reviews) | 
| **Integrations** | 8.9 (48 reviews) | Not enough data | 8.5 (84 reviews) | 
| **Diagnostics** | 9.0 (59 reviews) | 9.7 (5 reviews) | 8.8 (91 reviews) | 
| **Session Recording** | 9.0 (56 reviews) | Not enough data | 9.0 (86 reviews) | 
| **Session Transfer** | 9.4 (61 reviews) | Not enough data | 9.1 (91 reviews) | 
| **Unattended Access** | 9.3 (59 reviews) | 9.7 (5 reviews) | 8.8 (88 reviews) | 
| **File Sharing** | 9.2 (66 reviews) | 10.0 (5 reviews) | 9.1 (98 reviews) | 

#### Platform

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Cross-Platform Access** | 9.4 (58 reviews) | Not enough data | 9.0 (91 reviews) | 
| **Mobile Device Access** | 8.5 (50 reviews) | Not enough data | 8.1 (79 reviews) | 
| **Applications Management** | 9.2 (52 reviews) | 9.3 (5 reviews) | 8.5 (82 reviews) | 
| **Remote Device Control** | 9.4 (65 reviews) | 10.0 (5 reviews) | 9.3 (94 reviews) | 

#### Security

| Feature | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Remote Wipe** | 9.4 (40 reviews) | Not enough data | 8.6 (63 reviews) | 
| **Device Management** | 9.3 (46 reviews) | Not enough data | 8.7 (76 reviews) | 
| **Device Enrollment** | 9.3 (45 reviews) | Not enough data | 8.7 (77 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to LogMeIn Rescue (6):** [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [Remote Support Software](https://www.g2.com/categories/remote-support), [Help Desk Software](https://www.g2.com/categories/help-desk), [Service Desk Software](https://www.g2.com/categories/service-desk), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)


**Unique to BeyondTrust Remote Support (3):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Support Software](https://www.g2.com/categories/remote-support), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)


---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Rescue | NetSupport Manager | BeyondTrust Remote Support | 
|---|---|---|---|
| **Small-Business** | 35.1% | 23.5% | 14.7% | 
| **Mid-Market** | 39.8% | 52.9% | 36.5% | 
| **Enterprise** | 25.1% | 23.5% | 48.8% | 

### By Industry

#### LogMeIn Rescue

- **Information Technology and Services:** 23.3%
- **Computer Software:** 10.6%
- **Computer & Network Security:** 6.9%
- **Accounting:** 4.2%
- **Financial Services:** 3.2%
- **Computer Networking:** 3.2%
- **Wholesale:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Consumer Services:** 2.1%
- **Education Management:** 2.1%
- **Other:** 39.2%

#### NetSupport Manager

- **Information Technology and Services:** 35.3%
- **Consumer Goods:** 17.6%
- **Automotive:** 11.8%
- **Writing and Editing:** 5.9%
- **Textiles:** 5.9%
- **Primary/Secondary Education:** 5.9%
- **Machinery:** 5.9%
- **Libraries:** 5.9%
- **Food & Beverages:** 5.9%

#### BeyondTrust Remote Support

- **Information Technology and Services:** 22.5%
- **Higher Education:** 11.2%
- **Hospital & Health Care:** 6.1%
- **Computer Software:** 4.8%
- **Computer & Network Security:** 4.3%
- **Government Administration:** 3.2%
- **Education Management:** 2.4%
- **Construction:** 2.4%
- **Financial Services:** 2.1%
- **Retail:** 2.1%
- **Other:** 38.8%

---
## Alternatives

### Alternatives to LogMeIn Rescue

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3909 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (685 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1089 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)
- [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) — 4.7/5 stars (254 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)

### Alternatives to NetSupport Manager

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3909 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1089 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (685 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1026 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)

### Alternatives to BeyondTrust Remote Support

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3909 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1089 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (685 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)
- [SolarWinds DameWare Remote Support](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews) — 4.3/5 stars (68 reviews)

---
## Top Discussions

### LogMeIn Rescue

- Title: [What version of Mac OS is preferred for remote connections?](https://www.g2.com/discussions/what-version-of-mac-os-is-preferred-for-remote-connections) — 1 comment, 1 upvote
  > **Top comment:** "LogMeIn just came out with the new beta version to run on Catalina.  I usually wait for the final but tested the beta and have not found any issues with it. ..."

### NetSupport Manager

- Title: [What is NetSupport Manager used for?](https://www.g2.com/discussions/what-is-netsupport-manager-used-for) — 1 comment
  > **Top comment:** "For remote control connection to Computer or Smartphone"

### BeyondTrust Remote Support

- Title: [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) — 2 comments
  > **Top comment:** "It can be used for RDP, Remote Screen Share, Chats...etc"
- Title: [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) — 1 comment
  > **Top comment:** "Remote Support Application"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-rescue-vs-netsupport-manager-vs-beyondtrust-remote-support)