Compare LogMeIn Rescue and ManageEngine Remote Access Plus 
At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (51.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
LogMeIn Rescue
Star Rating
(200)4.6 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueManageEngine Remote Access Plus
Star Rating
(33)4.4 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ManageEngine Remote Access PlusLogMeIn Rescue vs ManageEngine Remote Access Plus
When assessing the two solutions, reviewers found LogMeIn Rescue easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that LogMeIn Rescue meets the needs of their business better than ManageEngine Remote Access Plus.
- When comparing quality of ongoing product support, reviewers felt that ManageEngine Remote Access Plus is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ManageEngine Remote Access Plus over LogMeIn Rescue.
Pricing
Entry-Level Pricing
LogMeIn Rescue
No pricing availableManageEngine Remote Access Plus
No pricing availableFree Trial
LogMeIn Rescue
Free Trial is available
ManageEngine Remote Access Plus
No trial information availableRatings
Meets Requirements
9.3
161
9.0
28
Ease of Use
9.2
161
9.0
29
Ease of Setup
9.2
95
9.1
25
Ease of Admin
9.0
82
8.9
25
Quality of Support
8.8
144
9.0
27
Has the product been a good partner in doing business?
9.0
78
9.0
24
Product Direction (% positive)
8.5
151
9.6
30
Features by Category
Ticket and Case Management
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
11
Not enough data
8.6
11
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
ServiceNow Apps
9.2
6
Not enough data
8.3
6
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
47
9.1
16
9.6
45
9.1
16
9.1
42
8.8
14
9.1
39
9.1
15
9.2
43
9.0
15
8.9
43
9.1
16
Maintenance
9.3
43
9.3
16
8.8
33
8.7
13
Communication
9.2
43
8.9
16
8.1
32
8.2
12
8.0
34
8.3
11
8.9
40
8.5
11
Security
9.3
41
9.1
13
9.0
39
9.1
13
Device Support
8.4
41
8.3
12
8.7
41
8.8
13
8.6
43
8.6
14
Performance
9.0
43
8.7
14
Administration
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
Security
9.5
7
Not enough data
8.3
6
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Not enough data
Reporting
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Not enough data
Access & Usability
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
59
9.0
18
8.9
48
8.8
18
8.9
58
9.1
17
9.0
56
8.7
18
9.4
60
8.7
15
9.3
58
9.2
18
9.2
65
9.3
17
Platform
9.4
58
8.9
16
8.5
50
Feature Not Available
9.2
52
Feature Not Available
9.4
63
9.3
19
Security
9.4
39
Feature Not Available
9.3
45
9.0
20
9.2
44
8.8
17
Categories
Categories
Shared Categories
LogMeIn Rescue and ManageEngine Remote Access Plus are categorized as Remote Support and Remote Desktop
Unique Categories
LogMeIn Rescue is categorized as ServiceNow Store Apps, Service Desk, Help Desk, Co-Browsing, and Remote Video Support
ManageEngine Remote Access Plus has no unique categories
Reviews
Reviewers' Company Size
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ManageEngine Remote Access Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.5%
Computer Software
10.7%
Computer & Network Security
6.4%
Accounting
4.3%
Computer Networking
3.2%
Other
51.9%
Information Technology and Services
25.8%
Computer & Network Security
16.1%
Real Estate
6.5%
Automotive
6.5%
Computer Software
6.5%
Other
38.7%
Alternatives
Discussions
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
ManageEngine Remote Access Plus has no discussions with answers
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