# LogMeIn Rescue, ManageEngine Endpoint Central vs Atera Comparison

| | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 206 | 1,101 | 1,154 | 
| **Largest Market Segment** | Mid-Market (39.8% of reviews) | Mid-Market (65.5% of reviews) | Small-Business (57.8% of reviews) | 
| **Entry Level Price** | $149.00 1 technician | Free | Free Trial | 

---
## Top Pros & Cons

### LogMeIn Rescue

Pros:
- Ease of Use (5 reviews)
- Remote Access (4 reviews)

Cons:
- Expensive (3 reviews)
- Feature Limitations (2 reviews)

### ManageEngine Endpoint Central

Pros:
- Ease of Use (472 reviews)
- Patch Management (407 reviews)

Cons:
- Missing Features (154 reviews)
- Feature Issues (119 reviews)

### Atera

Pros:
- Ease of Use (386 reviews)
- Automation (273 reviews)

Cons:
- Missing Features (161 reviews)
- Limited Features (135 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (164 reviews) | 8.8 (926 reviews) | 8.8 (916 reviews) | 
  | **Ease of Use** | 9.2 (163 reviews) | 8.7 (966 reviews) | 9.2 (1026 reviews) | 
  | **Ease of Setup** | 9.2 (97 reviews) | 8.6 (882 reviews) | 9.2 (877 reviews) | 
  | **Ease of Admin** | 9.0 (82 reviews) | 8.8 (851 reviews) | 9.0 (594 reviews) | 
  | **Quality of Support** | 8.8 (147 reviews) | 8.4 (868 reviews) | 9.0 (870 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (78 reviews) | 8.9 (815 reviews) | 9.2 (586 reviews) | 
  | **Product Direction (% positive)** | 8.5 (153 reviews) | 9.3 (910 reviews) | 9.4 (898 reviews) | 

---
## Pricing

### LogMeIn Rescue

#### Entry-Level Pricing

Plan: Remote Device Support

Price: $149.00 1 technician

Description: Powerful remote support for IT and customer care, from simple to complex



Key Features:
- Windows & Mac Remote Control
- Unattended access
- In Session Diagnostics

[Browse all 2 editions](https://www.g2.com/products/logmein-rescue/pricing)

#### Free Trial

Yes

### ManageEngine Endpoint Central

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: Free upto 25 endpoints

Key Features:
- Onboarding and Enrollment 
- Device Provisioning
- Two Factor Authentication

[Browse all 5 editions](https://www.g2.com/products/manageengine-endpoint-central/pricing)

#### Free Trial

Yes

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.8/10 | 102 |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 8.0/10 | 344 |

#### Ticket and Case Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Ticket creation user experience** | 8.7 (52 reviews) ✓ Verified | Not enough data | 8.6 (305 reviews) | 
| **Ticket response user experience** | 8.6 (50 reviews) ✓ Verified | Not enough data | 8.6 (304 reviews) | 
| **Workflow** | 9.0 (54 reviews) ✓ Verified | Not enough data | 8.5 (302 reviews) | 
| **Response Automation** | Feature Not Available | Not enough data | 8.3 (295 reviews) | 
| **SLA Management** | 9.2 (42 reviews) | Not enough data | 8.2 (287 reviews) | 
| **Attachments/Screencasts** | 9.2 (59 reviews) ✓ Verified | Not enough data | 8.3 (292 reviews) | 
| **Ticket Collaboration** | 9.0 (47 reviews) ✓ Verified | Not enough data | 8.3 (292 reviews) | 
| **Customer and Contacts Database** | Feature Not Available | Not enough data | 8.2 (286 reviews) | 

#### Generative AI

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **AI Text Generation** | 8.0 (11 reviews) | Not enough data | 7.2 (236 reviews) | 
| **AI Text Summarization** | 8.6 (11 reviews) | Not enough data | 7.3 (237 reviews) | 

#### Agentic AI - Help Desk

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (31 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.4 (31 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.4 (31 reviews) | 

#### Communication Channels

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Customer Portal** | 8.8 (55 reviews) ✓ Verified | Not enough data | 8.2 (289 reviews) | 
| **Email to Case** | 8.6 (46 reviews) | Not enough data | 8.7 (287 reviews) | 
| **Chat/Live Support** | 9.2 (66 reviews) ✓ Verified | Not enough data | 8.1 (283 reviews) | 
| **Social Integration** | Feature Not Available | Not enough data | 6.4 (269 reviews) | 
| **Voice** | Feature Not Available | Not enough data | 6.2 (266 reviews) | 

#### Platform

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Mobile User Support** | 8.6 (36 reviews) ✓ Verified | Not enough data | 7.2 (296 reviews) | 
| **Customization ** | 8.9 (36 reviews) ✓ Verified | Not enough data | 7.8 (306 reviews) | 
| **User, Role, and Access Management** | 9.1 (37 reviews) ✓ Verified | Not enough data | 8.4 (304 reviews) | 
| **Integration** | 9.0 (28 reviews) ✓ Verified | Not enough data | 8.1 (307 reviews) | 
| **Reporting** | 8.9 (54 reviews) ✓ Verified | Not enough data | 8.2 (312 reviews) | 
| **Dashboards** | 8.9 (53 reviews) ✓ Verified | Not enough data | 8.5 (307 reviews) | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 8.1/10 | 181 |

#### Administration

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Change Management** | Not enough data | Not enough data | 8.1 (156 reviews) | 
| **Asset Management** | Not enough data | Not enough data | 8.3 (160 reviews) | 
| **Reports & Analytics** | Not enough data | Not enough data | 8.7 (163 reviews) | 

#### Service Desk

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Help Desk** | Not enough data | Not enough data | 8.6 (160 reviews) | 
| **Incident Reports** | Not enough data | Not enough data | 8.3 (156 reviews) | 
| **Process Workflow** | Not enough data | Not enough data | 8.4 (155 reviews) | 

#### Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.6 (154 reviews) | 
| **Administration Console** | Not enough data | Not enough data | 8.8 (155 reviews) | 
| **Access Management** | Not enough data | Not enough data | 8.7 (151 reviews) | 
| **Asset Management** | Not enough data | Not enough data | 8.4 (151 reviews) | 
| **Policy Dictation** | Not enough data | Not enough data | 8.1 (146 reviews) | 

#### Functionality

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Ticketing System** | Not enough data | Not enough data | 8.5 (158 reviews) | 
| **Performance Logging** | Not enough data | Not enough data | 8.5 (151 reviews) | 
| **Alerting** | Not enough data | Not enough data | 8.9 (156 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.7 (154 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.4 (21 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.8 (21 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.9 (21 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.8 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.4 (21 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.1 (21 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.3 (20 reviews) | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 8.3/10 | 772 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Device Management** | Not enough data | Not enough data | 8.9 (633 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | Not enough data | 8.2 (97 reviews) | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 8.0 (73 reviews) | 

#### Monitoring and Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | Not enough data | 9.1 (655 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | Not enough data | 8.3 (549 reviews) ✓ Verified | 
| **Application Deployment** | Not enough data | Not enough data | 8.3 (553 reviews) ✓ Verified | 
| **Patch Management** | Not enough data | Not enough data | 8.7 (626 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | Not enough data | 8.3 (80 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 8.6 (109 reviews) | 

#### Service Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Remote Access** | Not enough data | Not enough data | 9.1 (631 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 8.8 (92 reviews) | 
| **Ticketing** | Not enough data | Not enough data | 8.8 (134 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (101 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.4 (80 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (87 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (80 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (81 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (86 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.4 (80 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | 8.1/10 | 357 |
| **Atera** | 7.6/10 | 37 |

#### Scope

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.6 (283 reviews) | 7.0 (32 reviews) | 
| **Multi-OS Support** | Not enough data | 8.6 (297 reviews) | 7.9 (34 reviews) | 

#### Security

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.7 (307 reviews) | 8.0 (34 reviews) | 
| **Endpoint Protection** | Not enough data | 8.2 (290 reviews) | 7.4 (33 reviews) | 
| **Remote Wiping** | Not enough data | 8.0 (259 reviews) | 5.7 (27 reviews) | 

#### Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | 8.5 (282 reviews) | 8.1 (29 reviews) | 
| **Device Configuration** | Not enough data | 8.6 (291 reviews) | 7.7 (28 reviews) | 
| **Device Compliance** | Not enough data | 8.7 (285 reviews) | 7.5 (26 reviews) | 
| **Usage Information** | Not enough data | 8.7 (278 reviews) | 7.9 (29 reviews) | 
| **Data Separation** | Not enough data | 8.1 (248 reviews) | 6.1 (25 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (31 reviews) | 8.0 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 7.5 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (25 reviews) | 7.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (21 reviews) | 8.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (23 reviews) | 7.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (26 reviews) | 8.1 (12 reviews) | 
| **Decision Making** | Not enough data | 7.5 (22 reviews) | 8.0 (11 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 8.1/10 | 310 |

#### Functionality

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | 8.9 (286 reviews) | 
| **Alerting** | Not enough data | Not enough data | 8.9 (292 reviews) | 
| **Improvement Suggestions** | Not enough data | Not enough data | 8.2 (274 reviews) | 
| **Multi-Network Capability** | Not enough data | Not enough data | 8.6 (265 reviews) | 

#### Monitoring - Network Monitoring

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | 8.3 (36 reviews) | 
| **Automated Network Discovery** | Not enough data | Not enough data | 8.6 (40 reviews) | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 8.9 (37 reviews) | 

#### Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Performance Baseline** | Not enough data | Not enough data | 8.4 (261 reviews) | 
| **Data Visualization** | Not enough data | Not enough data | 8.4 (263 reviews) | 
| **Path Analysis** | Not enough data | Not enough data | 7.9 (250 reviews) | 

#### Analytics - Network Monitoring

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | 8.2 (35 reviews) | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | 8.0 (35 reviews) | 

#### Security - Network Monitoring

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | 8.5 (36 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | 7.8 (37 reviews) | 
| **Integrated Network Security** | Not enough data | Not enough data | 8.3 (36 reviews) | 

#### Network Performance - Network Monitoring

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | 8.2 (35 reviews) | 
| **Automated Tasks Routing** | Not enough data | Not enough data | 8.2 (36 reviews) | 

#### AI Automation - Network Monitoring

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | 7.7 (34 reviews) | 
| **Self-Healing Networks** | Not enough data | Not enough data | 7.5 (34 reviews) | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | 7.5 (34 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (30 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.6 (29 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.6 (30 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.4 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (30 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.4 (30 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.7 (30 reviews) | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Administration

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Compliance** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **Device Control** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **System Isolation** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Analysis

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Automated Remediation** | Not enough data | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 8.0/10 | 21 |

#### Functionality

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Artificial Intelligence** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Systems Monitoring** | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Issue Resolution

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Root Cause Identification** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Proactive Identification** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Resolution Guidance** | Not enough data | Not enough data | 6.9 (6 reviews) | 

#### Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **System Integration** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Alerting** | Not enough data | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 7.9/10 | 236 |

#### Asset Inventory

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Hardware Asset Inventory** | Not enough data | Not enough data | 8.8 (225 reviews) | 
| **Software Asset Inventory** | Not enough data | Not enough data | 8.7 (217 reviews) | 
| **Cloud Asset Inventory** | Not enough data | Not enough data | 7.8 (209 reviews) | 
| **Mobile Asset Inventory** | Not enough data | Not enough data | 7.1 (205 reviews) | 
| **Asset Discovery** | Not enough data | Not enough data | 7.9 (214 reviews) | 

#### Generative AI

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.2 (194 reviews) | 
| **AI Text Generation** | Not enough data | Not enough data | 7.1 (191 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (30 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.8 (30 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (30 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (29 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.9 (30 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.7 (30 reviews) | 

#### Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Central Dashboard** | Not enough data | Not enough data | 8.8 (218 reviews) | 
| **Asset Policy Management** | Not enough data | Not enough data | 8.1 (208 reviews) | 
| **Risk Management** | Not enough data | Not enough data | 7.6 (206 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.0 (214 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | 8.7/10 | 33 |
| **Atera** | N/A | N/A |

#### ServiceNow Apps

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **ServiceNow Integration** | 9.2 (6 reviews) | 8.4 (25 reviews) | Not enough data | 
| **Value** | 8.3 (6 reviews) | 8.8 (27 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 9.4/10 | 12 |

#### Responses

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.8 (8 reviews) | 
| **Route To Human** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 9.1 (9 reviews) | 

#### Automation - AI Agents

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Feature Not Available | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Feature Not Available | 
| **Lead Generation** | Not enough data | Not enough data | Feature Not Available | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Not enough data | Feature Not Available | 

#### Platform

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **Integration** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 9.3 (7 reviews) | 

#### Autonomy -  AI Agents

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 9.2 (8 reviews) | 
| **Adaptive Responses** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 9.6 (9 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 9.8 (9 reviews) | 

#### Generative AI

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.7 (10 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.6 (9 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.9/10 | 54 |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 7.8/10 | 476 |

#### Administration

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Screen Sharing** | 9.7 (48 reviews) | Not enough data | 8.7 (442 reviews) | 
| **File Sharing** | 9.5 (46 reviews) | Not enough data | 8.4 (438 reviews) | 
| **Session Recording** | 9.1 (42 reviews) | Not enough data | 7.3 (383 reviews) | 
| **Unattended Remote Access** | 9.1 (39 reviews) | Not enough data | 8.9 (446 reviews) | 
| **Multi - Session Handling** | 9.2 (44 reviews) | Not enough data | 8.2 (422 reviews) | 
| **Multi-Monitor Support** | 8.9 (44 reviews) | Not enough data | 8.2 (441 reviews) | 

#### Maintenance

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Remote Reboot** | 9.3 (44 reviews) | Not enough data | 8.9 (443 reviews) | 
| **Remote Printing** | 8.8 (33 reviews) | Not enough data | 7.8 (391 reviews) | 

#### Communication 

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Text Chat** | 9.2 (43 reviews) | Not enough data | Feature Not Available | 
| **VoIP** | 8.1 (32 reviews) | Not enough data | 6.1 (364 reviews) | 
| **Video Conference Call** | 8.0 (34 reviews) | Not enough data | 6.1 (357 reviews) | 
| **Screen Annotations** | 8.9 (40 reviews) | Not enough data | 6.9 (368 reviews) | 

#### Security

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Data Encryption** | 9.3 (41 reviews) | Not enough data | 7.8 (380 reviews) | 
| **Compliance** | 9.0 (40 reviews) | Not enough data | 8.0 (389 reviews) | 

#### Device Support

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Mobile Device Access** | 8.4 (41 reviews) | Not enough data | 7.4 (391 reviews) | 
| **Multi-Platform Support** | 8.7 (42 reviews) | Not enough data | 8.2 (397 reviews) | 
| **Cross-Platform** | 8.6 (43 reviews) | Not enough data | 8.2 (393 reviews) | 

#### Performance

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Reporting** | 9.0 (43 reviews) | Not enough data | 8.3 (426 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.1/10 | 8 |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Administration

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Access Control** | 9.4 (8 reviews) | Not enough data | Not enough data | 
| **Web Page Navigation** | 9.0 (7 reviews) | Not enough data | Not enough data | 
| **Real Time Assistance** | 9.2 (8 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Data Security** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Data Masking** | 8.3 (6 reviews) | Not enough data | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | 7.2/10 | 314 |
| **Atera** | 7.2/10 | 286 |

#### Generative AI

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.2 (309 reviews) | 7.2 (281 reviews) | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Video Control** | Not enough data | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 7.7/10 | 16 |

#### Automation - AI IT Agents

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 7.9 (11 reviews) | 

#### Autonomy - AI IT Agents

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 7.7 (11 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 7.6 (11 reviews) | 
| **Independent Decision Making** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 8.3 (11 reviews) | 

#### IT Ticket Management - AI IT Agents

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **SLA Monitoring** | Not enough data | Not enough data | Feature Not Available | 
| **Ticket Categorization** | Not enough data | Not enough data | Feature Not Available | 
| **Ticket Assignment** | Not enough data | Not enough data | 7.1 (12 reviews) | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 7.3 (11 reviews) | 

#### IT Support Automation - AI IT Agents

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Workflow Automation** | Not enough data | Not enough data | 8.2 (14 reviews) | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 7.8 (12 reviews) | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 7.9 (11 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Behavioral Analysis** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive** | Not enough data | Not enough data | Feature Not Available | 
| **Predictive** | Not enough data | Not enough data | Feature Not Available | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Patch Management** | Not enough data | Not enough data | Feature Not Available | 
| **Oversees** | Not enough data | Not enough data | Feature Not Available | 
| **Self-Healing** | Not enough data | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | Feature Not Available | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.7/10 | 59 |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | 8.2/10 | 232 |

#### Incident Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Automate Ticket Routing** | 8.7 (25 reviews) | Not enough data | 8.4 (210 reviews) | 
| **Ticket Prioritization** | 8.8 (26 reviews) | Not enough data | 8.5 (213 reviews) | 
| **Ticket Notifications** | 8.5 (29 reviews) | Not enough data | 8.8 (206 reviews) | 
| **Knowledge Base** | 8.3 (33 reviews) | Not enough data | 8.3 (211 reviews) | 
| **Knowledge Base/Ticket Integration** | 8.6 (28 reviews) | Not enough data | 8.2 (203 reviews) | 

#### Reporting

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Dashboards** | 8.8 (39 reviews) | Not enough data | 8.6 (211 reviews) | 
| **Time Tracking** | 8.8 (39 reviews) | Not enough data | 8.4 (208 reviews) | 
| **Surveys** | 8.8 (27 reviews) | Not enough data | 7.8 (201 reviews) | 

#### Access & Usability

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Mobile** | 8.5 (35 reviews) | Not enough data | 7.4 (207 reviews) | 
| **Self Service** | 8.9 (36 reviews) | Not enough data | 8.5 (204 reviews) | 
| **Active Directory** | 9.0 (29 reviews) | Not enough data | 8.0 (201 reviews) | 
| **Multi-Channel Access** | 9.1 (31 reviews) | Not enough data | 8.3 (197 reviews) | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (26 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (26 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (25 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (26 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (26 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.9 (26 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | N/A | N/A |

#### System Control

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | 7.8/10 | 408 |
| **Atera** | 8.4/10 | 88 |

#### Analysis

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Threat Detection** | Not enough data | 7.5 (324 reviews) | 8.2 (78 reviews) | 

#### Platform

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.7 (311 reviews) | 7.8 (79 reviews) | 
| **Remote Access** | Not enough data | 8.8 (380 reviews) | 8.9 (83 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.2 (325 reviews) | 8.1 (78 reviews) | 
| **Asset Tracking** | Not enough data | 8.6 (370 reviews) | 8.3 (83 reviews) | 
| **IT Knowledge Management** | Not enough data | 8.1 (333 reviews) | 8.5 (82 reviews) | 

#### Security

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Endpoint Protection** | Not enough data | 8.1 (333 reviews) | 8.3 (82 reviews) | 
| **Patch Management** | Not enough data | 9.0 (394 reviews) | 8.9 (85 reviews) | 
| **Disaster Recovery** | Not enough data | 7.2 (300 reviews) | 7.4 (80 reviews) | 
| **Service Management** | Not enough data | 8.2 (336 reviews) | 8.2 (81 reviews) | 
| **Workflow Management** | Not enough data | 7.8 (309 reviews) | 8.1 (78 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (10 reviews) | 8.5 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (10 reviews) | 8.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (10 reviews) | 8.3 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (9 reviews) | 8.6 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (9 reviews) | 8.5 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (10 reviews) | 8.8 (13 reviews) | 
| **Decision Making** | Not enough data | 7.8 (9 reviews) | 8.6 (13 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.2/10 | 79 |
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Administration

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Usage Information** | 9.0 (59 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.9 (48 reviews) | Not enough data | Not enough data | 
| **Diagnostics** | 9.0 (59 reviews) | Not enough data | Not enough data | 
| **Session Recording** | 9.0 (56 reviews) | Not enough data | Not enough data | 
| **Session Transfer** | 9.4 (61 reviews) | Not enough data | Not enough data | 
| **Unattended Access** | 9.3 (59 reviews) | Not enough data | Not enough data | 
| **File Sharing** | 9.2 (66 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Cross-Platform Access** | 9.4 (58 reviews) | Not enough data | Not enough data | 
| **Mobile Device Access** | 8.5 (50 reviews) | Not enough data | Not enough data | 
| **Applications Management** | 9.2 (52 reviews) | Not enough data | Not enough data | 
| **Remote Device Control** | 9.4 (65 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Remote Wipe** | 9.4 (40 reviews) | Not enough data | Not enough data | 
| **Device Management** | 9.3 (46 reviews) | Not enough data | Not enough data | 
| **Device Enrollment** | 9.3 (45 reviews) | Not enough data | Not enough data | 

---
## Categories

**Unique to LogMeIn Rescue (7):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [Remote Support Software](https://www.g2.com/categories/remote-support), [Help Desk Software](https://www.g2.com/categories/help-desk), [Service Desk Software](https://www.g2.com/categories/service-desk), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to ManageEngine Endpoint Central (7):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to Atera (15):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)


---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Rescue | ManageEngine Endpoint Central | Atera | 
|---|---|---|---|
| **Small-Business** | 35.1% | 10.5% | 57.8% | 
| **Mid-Market** | 39.8% | 65.5% | 32.3% | 
| **Enterprise** | 25.1% | 24.0% | 9.9% | 

### By Industry

#### LogMeIn Rescue

- **Information Technology and Services:** 23.3%
- **Computer Software:** 10.6%
- **Computer & Network Security:** 6.9%
- **Accounting:** 4.2%
- **Financial Services:** 3.2%
- **Computer Networking:** 3.2%
- **Wholesale:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Consumer Services:** 2.1%
- **Education Management:** 2.1%
- **Other:** 39.2%

#### ManageEngine Endpoint Central

- **Information Technology and Services:** 15.0%
- **Financial Services:** 6.5%
- **Hospital & Health Care:** 4.6%
- **Banking:** 4.5%
- **Manufacturing:** 4.4%
- **Computer Software:** 3.6%
- **Computer & Network Security:** 3.4%
- **Government Administration:** 3.4%
- **Construction:** 2.5%
- **Insurance:** 2.0%
- **Other:** 50.1%

#### Atera

- **Information Technology and Services:** 29.8%
- **Computer & Network Security:** 12.0%
- **Manufacturing:** 3.5%
- **Consumer Services:** 3.4%
- **Hospital & Health Care:** 2.8%
- **Telecommunications:** 2.8%
- **Consulting:** 2.5%
- **Automotive:** 2.4%
- **Construction:** 2.1%
- **Marketing and Advertising:** 2.0%
- **Other:** 36.6%

---
## Alternatives

### Alternatives to LogMeIn Rescue

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3967 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (642 reviews)
- [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) — 4.7/5 stars (254 reviews)

### Alternatives to ManageEngine Endpoint Central

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3967 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (425 reviews)
- [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (238 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (266 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3967 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1043 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)

---
## Top Discussions

### LogMeIn Rescue

- Title: [What version of Mac OS is preferred for remote connections?](https://www.g2.com/discussions/what-version-of-mac-os-is-preferred-for-remote-connections) — 1 comment, 1 upvote
  > **Top comment:** "LogMeIn just came out with the new beta version to run on Catalina.  I usually wait for the final but tested the beta and have not found any issues with it. ..."

### ManageEngine Endpoint Central

- Title: [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) — 3 comments
  > **Top comment:** "Manage Engine desktop central is the wonderful sistem for asset management, for patch management and for MDM .  "
- Title: [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) — 1 comment, 1 upvote
  > **Top comment:** "Manage Engine is a brand and managed by Zoho Corporation"
- Title: [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) — 1 comment
  > **Top comment:** "ManageEngine Destop is an excellent way to manage updates and security on your devices. The generosity of allowing up to 25 devices free is a wonderful..."
- Title: [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) — 1 comment
  > **Top comment:** "Unified Endpoint Management"
- Title: [What is the easiest way to apply the policies and assignments to a new system?](https://www.g2.com/discussions/what-is-the-easiest-way-to-apply-the-policies-and-assignments-to-a-new-system) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Sabin,

You can group a specific computers ( via the custom group feature) automatically based on a set of rules, and deploy policies to those..."

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-rescue-vs-manageengine-endpoint-central-vs-atera)