# LogMeIn Rescue vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Rescue. Users appreciate its **ease of use** and versatility, noting features like the ability to connect seamlessly across devices such as PCs, phones, and tablets.
- **According to verified reviews** , TeamViewer's implementation process is praised for its intuitive onboarding, making it a preferred choice for those seeking a quick setup. In contrast, while LogMeIn Rescue is also noted for its straightforward connection process, some users still find TeamViewer's setup to be more user-friendly.
- **Users say** that TeamViewer offers robust remote support capabilities, with features like remote connection ease and effective file sharing. This is highlighted by feedback stating it is a "perfect tool for remote technical support," which enhances its appeal for small businesses.
- **Reviewers mention** that LogMeIn Rescue shines in its ability to facilitate collaborative sessions, allowing users to easily add colleagues during screen sharing. This feature is particularly appreciated by users who value teamwork during remote support sessions.
- **G2 reviewers highlight** that while both products maintain strong security measures, LogMeIn Rescue's enterprise-grade security with 256-bit AES encryption is a significant selling point. Users feel reassured by its security features, which are essential for businesses handling sensitive information.
- **According to recent user feedback** , TeamViewer's extensive feature set, including multi-monitor support and real-time assistance, positions it as a more comprehensive solution for remote access needs. In comparison, LogMeIn Rescue, while effective, is often seen as more limited in its feature offerings.



| | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 209 | 4,045 | 
| **Largest Market Segment** | Mid-Market (41.0% of reviews) | Small-Business (43.0% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $24.90 | 

---
## Top Pros & Cons

### LogMeIn Rescue

Pros:
- Ease of Use (5 reviews)
- Remote Access (4 reviews)

Cons:
- Expensive (3 reviews)
- Feature Limitations (2 reviews)

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (428 reviews)

Cons:
- Connection Issues (181 reviews)
- Connectivity Issues (147 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Rescue | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 9.3 (168 reviews) | 9.1 (3099 reviews) | 
  | **Ease of Use** | 9.1 (167 reviews) | 9.1 (3413 reviews) | 
  | **Ease of Setup** | 9.2 (101 reviews) | 9.1 (1057 reviews) | 
  | **Ease of Admin** | 9.0 (82 reviews) | 8.9 (693 reviews) | 
  | **Quality of Support** | 8.8 (150 reviews) | 8.7 (2664 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (78 reviews) | 8.6 (648 reviews) | 
  | **Product Direction (% positive)** | 8.4 (156 reviews) | 8.7 (2981 reviews) | 

---
## Pricing

### LogMeIn Rescue

#### Entry-Level Pricing

Plan: Rescue Enterprise

Price: Contact Us

Description: Advanced remote support with priority VIP service for enterprise teams


Key Features:
- Dedicated Technical Support Team
- 24/7 Priority Care
- White Glove Onboarding

[Browse all 2 editions](https://www.g2.com/products/logmein-rescue/pricing)

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.8/10 | 103 |
| **TeamViewer** | N/A | N/A |

#### Ticket and Case Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Ticket creation user experience** | 8.7 (52 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.6 (50 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 9.0 (54 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | Feature Not Available | Not enough data | 
| **SLA Management** | 9.2 (42 reviews) | Not enough data | 
| **Attachments/Screencasts** | 9.2 (59 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 9.0 (47 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **AI Text Generation** | 8.0 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (11 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Customer Portal** | 8.8 (55 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 8.6 (46 reviews) | Not enough data | 
| **Chat/Live Support** | 9.1 (68 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | Feature Not Available | Not enough data | 
| **Voice** | Feature Not Available | Not enough data | 

#### Platform

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Mobile User Support** | 8.6 (36 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.9 (36 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 9.0 (38 reviews) ✓ Verified | Not enough data | 
| **Integration** | 9.0 (28 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.9 (54 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.9 (53 reviews) ✓ Verified | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Device Management** | Not enough data | 9.4 (54 reviews) | 
| **Asset Management** | Not enough data | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.3 (54 reviews) | 
| **Asset Tracking** | Not enough data | 9.3 (52 reviews) | 
| **Application Deployment** | Not enough data | 9.0 (54 reviews) | 
| **Patch Management** | Not enough data | 9.2 (53 reviews) | 
| **Asset Tracking** | Not enough data | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (13 reviews) | 

#### Service Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Remote Access** | Not enough data | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 9.5 (11 reviews) | 
| **Ticketing** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.0 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (13 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1082 |

#### Presenter Tools

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (867 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (786 reviews) | 
| **Remote Control** | Not enough data | 9.2 (948 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (836 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (798 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (812 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.7 (798 reviews) ✓ Verified | 

#### Application Tools

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (872 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (827 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (807 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 10.0 (5 reviews) | 
| **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 10.0 (5 reviews) | 
| **Endpoint Protection** | Not enough data | 9.3 (5 reviews) | 
| **Remote Wiping** | Not enough data | 9.7 (5 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Device Enrollment** | Not enough data | 9.7 (5 reviews) | 
| **Device Configuration** | Not enough data | 9.7 (5 reviews) | 
| **Device Compliance** | Not enough data | 9.7 (5 reviews) | 
| **Usage Information** | Not enough data | 10.0 (5 reviews) | 
| **Data Separation** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 9.4 (20 reviews) | 
| **Alerting** | Not enough data | 9.4 (19 reviews) | 
| **Improvement Suggestions** | Not enough data | 9.2 (21 reviews) | 
| **Multi-Network Capability** | Not enough data | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Not enough data | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.5 (11 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Performance Baseline** | Not enough data | 9.3 (20 reviews) | 
| **Data Visualization** | Not enough data | 9.4 (20 reviews) | 
| **Path Analysis** | Not enough data | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 9.2 (11 reviews) | 
| **Integrated Network Security** | Not enough data | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Not enough data | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Not enough data | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 9.5 (11 reviews) | 
| **Decision Making** | Not enough data | 9.4 (11 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.3 (23 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (21 reviews) | 
| **Asset Discovery** | Not enough data | 8.3 (23 reviews) | 

#### Generative AI

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (18 reviews) | 
| **AI Text Generation** | Not enough data | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | 7.6 (13 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.0 (24 reviews) | 
| **Asset Policy Management** | Not enough data | 8.5 (24 reviews) | 
| **Risk Management** | Not enough data | 8.2 (19 reviews) | 
| **Integrations** | Not enough data | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | 9.2 (6 reviews) | 9.3 (132 reviews) | 
| **Value** | 8.3 (6 reviews) | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.9/10 | 55 |
| **TeamViewer** | 9.0/10 | 722 |

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Screen Sharing** | 9.7 (49 reviews) | 9.3 (632 reviews) | 
| **File Sharing** | 9.6 (46 reviews) | 9.1 (559 reviews) | 
| **Session Recording** | 9.1 (42 reviews) | 8.9 (487 reviews) | 
| **Unattended Remote Access** | 8.9 (40 reviews) | 9.1 (547 reviews) | 
| **Multi - Session Handling** | 9.2 (45 reviews) | 8.9 (497 reviews) | 
| **Multi-Monitor Support** | 8.9 (44 reviews) | 9.0 (505 reviews) | 

#### Maintenance

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Remote Reboot** | 9.3 (44 reviews) | 9.0 (500 reviews) | 
| **Remote Printing** | 8.9 (34 reviews) | 8.9 (464 reviews) | 

#### Communication 

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Text Chat** | 9.3 (45 reviews) | 9.0 (499 reviews) | 
| **VoIP** | 8.1 (32 reviews) | 8.6 (442 reviews) | 
| **Video Conference Call** | 8.0 (34 reviews) | 8.7 (450 reviews) | 
| **Screen Annotations** | 8.9 (40 reviews) | 8.8 (463 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Data Encryption** | 9.3 (42 reviews) | 9.0 (477 reviews) | 
| **Compliance** | 9.0 (40 reviews) | 9.0 (464 reviews) | 

#### Device Support

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | 8.4 (41 reviews) | 8.9 (502 reviews) | 
| **Multi-Platform Support** | 8.6 (43 reviews) | 9.1 (523 reviews) | 
| **Cross-Platform** | 8.6 (45 reviews) | 9.1 (523 reviews) | 

#### Performance

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Reporting** | 9.0 (43 reviews) | 9.0 (474 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.1/10 | 8 |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Access Control** | 9.4 (8 reviews) | Feature Not Available | 
| **Web Page Navigation** | 9.0 (7 reviews) | Feature Not Available | 
| **Real Time Assistance** | 9.2 (8 reviews) | 9.4 (24 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Data Security** | 9.5 (7 reviews) | 9.3 (23 reviews) | 
| **Data Masking** | 8.3 (6 reviews) | Feature Not Available | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.7/10 | 59 |
| **TeamViewer** | N/A | N/A |

#### Incident Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Automate Ticket Routing** | 8.7 (25 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.8 (26 reviews) | Not enough data | 
| **Ticket Notifications** | 8.5 (29 reviews) | Not enough data | 
| **Knowledge Base** | 8.3 (33 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.6 (28 reviews) | Not enough data | 

#### Reporting

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Dashboards** | 8.9 (40 reviews) | Not enough data | 
| **Time Tracking** | 8.8 (39 reviews) | Not enough data | 
| **Surveys** | 8.8 (27 reviews) | Not enough data | 

#### Access & Usability

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Mobile** | 8.5 (36 reviews) | Not enough data | 
| **Self Service** | 8.9 (36 reviews) | Not enough data | 
| **Active Directory** | 9.0 (30 reviews) | Not enough data | 
| **Multi-Channel Access** | 9.1 (32 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.7 (29 reviews) | 

#### Operating System

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (33 reviews) | 
| **Apple Support** | Not enough data | 9.1 (29 reviews) | 
| **Android Support** | Not enough data | 8.8 (32 reviews) | 

#### Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.8 (30 reviews) | 
| **Applications Consolidation** | Not enough data | 8.5 (30 reviews) | 
| **Whitelist** | Not enough data | 8.9 (28 reviews) | 
| **Blacklist** | Not enough data | 8.5 (28 reviews) | 
| **Usage Information** | Not enough data | 8.8 (30 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (29 reviews) | 
| **Security** | Not enough data | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 24 |

#### Analysis

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.9 (18 reviews) | 

#### Platform

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 9.3 (20 reviews) | 
| **Remote Access** | Not enough data | 9.2 (20 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.1 (17 reviews) | 
| **Asset Tracking** | Not enough data | 8.8 (17 reviews) | 
| **IT Knowledge Management** | Not enough data | 9.5 (18 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 9.2 (17 reviews) | 
| **Patch Management** | Not enough data | 9.4 (16 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (15 reviews) | 
| **Service Management** | Not enough data | 9.7 (15 reviews) | 
| **Workflow Management** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.2/10 | 80 |
| **TeamViewer** | 8.8/10 | 1755 |

#### Administration

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Usage Information** | 9.0 (60 reviews) | 8.8 (1394 reviews) | 
| **Integrations** | 8.9 (49 reviews) | 8.7 (1311 reviews) | 
| **Diagnostics** | 9.0 (60 reviews) | 8.6 (1302 reviews) | 
| **Session Recording** | 9.0 (56 reviews) | 8.6 (1289 reviews) | 
| **Session Transfer** | 9.4 (62 reviews) | 8.7 (1318 reviews) | 
| **Unattended Access** | 9.3 (59 reviews) | 8.7 (1397 reviews) | 
| **File Sharing** | 9.2 (66 reviews) | 8.9 (1466 reviews) | 

#### Platform

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | 9.4 (59 reviews) | 8.9 (1413 reviews) | 
| **Mobile Device Access** | 8.6 (51 reviews) | 8.7 (1366 reviews) | 
| **Applications Management** | 9.2 (53 reviews) | 8.7 (1328 reviews) | 
| **Remote Device Control** | 9.4 (66 reviews) | 9.1 (1513 reviews) | 

#### Security

| Feature | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Remote Wipe** | 9.4 (40 reviews) | 8.7 (1190 reviews) | 
| **Device Management** | 9.3 (46 reviews) | 8.8 (1338 reviews) | 
| **Device Enrollment** | 9.2 (44 reviews) | 8.7 (1279 reviews) | 

---
## Categories
**Shared Categories (5):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [Remote Support Software](https://www.g2.com/categories/remote-support), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to LogMeIn Rescue (2):** [Help Desk Software](https://www.g2.com/categories/help-desk), [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to TeamViewer (13):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [SAP Store Software](https://www.g2.com/categories/sap-store), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)


---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Rescue | TeamViewer | 
|---|---|---|
| **Small-Business** | 34.4% | 43.0% | 
| **Mid-Market** | 41.0% | 35.9% | 
| **Enterprise** | 24.6% | 21.0% | 

### By Industry

#### LogMeIn Rescue

- **Information Technology and Services:** 22.8%
- **Computer Software:** 10.4%
- **Computer & Network Security:** 6.7%
- **Accounting:** 4.1%
- **Financial Services:** 3.1%
- **Computer Networking:** 3.1%
- **Wholesale:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Education Management:** 2.1%
- **Legal Services:** 2.1%
- **Other:** 40.4%

#### TeamViewer

- **Information Technology and Services:** 16.1%
- **Computer Software:** 10.7%
- **Marketing and Advertising:** 3.9%
- **Telecommunications:** 3.0%
- **Computer & Network Security:** 2.9%
- **Consumer Services:** 2.9%
- **Education Management:** 2.2%
- **Financial Services:** 2.2%
- **Automotive:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.6%

---
## Alternatives

### Alternatives to LogMeIn Rescue

- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (504 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (711 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1100 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (517 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (607 reviews)
- [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) — 4.7/5 stars (268 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (661 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4588 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (782 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (711 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (504 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (517 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1125 reviews)

---
## Top Discussions

### LogMeIn Rescue

- Title: [What version of Mac OS is preferred for remote connections?](https://www.g2.com/discussions/what-version-of-mac-os-is-preferred-for-remote-connections) — 1 comment, 1 upvote
  > **Top comment:** "LogMeIn just came out with the new beta version to run on Catalina.  I usually wait for the final but tested the beta and have not found any issues with it. ..."

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-rescue-vs-teamviewer)