Compare LogMeIn Central and Syncro 
Featured Products
At a Glance
Market Segments
Small-Business (51.8% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
LogMeIn Central
Star Rating
(211)4.2 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LogMeIn CentralSyncro
Star Rating
(464)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro excels in providing a comprehensive toolset for IT management, allowing users to manage inventory, invoicing, and remote assistance all in one platform. This all-in-one approach is particularly praised by IT managers who find it invaluable for streamlining operations.
- Users say that LogMeIn Central is recognized for its ease of use and reliable remote control features. Many appreciate its straightforward setup process, which makes training employees simple and efficient, often requiring just a brief email with instructions.
- According to verified reviews, Syncro has a significantly higher G2 Score, indicating greater overall user satisfaction. Reviewers highlight its effectiveness as a managed service provider (MSP) tool, noting that it meets a wide range of needs at an attractive price point.
- Reviewers mention that while LogMeIn Central offers solid remote access capabilities, it sometimes lacks advanced features that users expect, which can lead to additional costs for necessary add-ons. This can be a drawback for those looking for a more feature-rich experience without extra expenses.
- Users highlight that Syncro's ticketing portal is a standout feature, making it easier to manage support requests efficiently. This functionality is particularly beneficial for IT companies that require robust support management tools.
- G2 reviewers note that while both products are user-friendly, LogMeIn Central has a slight edge in terms of administrative ease, with users appreciating its intuitive controls for managing users and desktops. However, Syncro's overall feature set and recent updates keep it competitive in the market.
Pricing
Entry-Level Pricing
LogMeIn Central
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
LogMeIn Central
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
8.9
174
8.8
344
Ease of Use
8.8
174
8.8
351
Ease of Setup
8.9
113
8.7
310
Ease of Admin
9.1
114
8.9
258
Quality of Support
8.0
129
8.5
318
Has the product been a good partner in doing business?
8.4
107
9.1
253
Product Direction (% positive)
6.7
171
9.0
342
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
8.7
25
|
Verified
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
9.1
25
|
Verified
8.8
284
Feature Not Available
8.5
278
7.8
19
|
Verified
8.2
273
6.9
18
|
Verified
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
9.3
28
|
Verified
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Asset Inventory
7.8
13
Not enough data
7.2
10
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.8
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
18
Not enough data
7.7
14
Not enough data
7.3
10
Not enough data
7.6
7
Not enough data
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
6
8.4
189
Not enough data
8.6
198
7.5
6
8.5
199
6.7
5
7.0
173
8.0
5
7.3
164
9.7
6
9.2
197
8.0
5
8.5
190
Platform
8.6
6
8.0
189
9.3
5
Feature Not Available
Not enough data
8.0
188
9.7
6
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
LogMeIn Central and Syncro are categorized as Remote Monitoring & Management (RMM), Endpoint Management, and Remote Desktop
Reviews
Reviewers' Company Size
LogMeIn Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.4%
Computer Software
7.5%
Hospital & Health Care
4.0%
Financial Services
4.0%
Retail
3.0%
Other
61.2%
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Discussions
Best way to contact support?
1 Comment
MH
Have you tried their customer service number? 866-478-1805Read more
LogMeIn Central has no more discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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