Compare LogMeIn Central and LogMeIn Rescue 
At a Glance
Market Segments
Small-Business (51.5% of reviews)
Mid-Market (40.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
LogMeIn Central
Star Rating
(213)4.2 out of 5
Market Segments
Small-Business (51.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LogMeIn CentralLogMeIn Rescue
Star Rating
(201)4.6 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueLogMeIn Central vs LogMeIn Rescue
When assessing the two solutions, reviewers found LogMeIn Rescue easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with LogMeIn Central.
- Reviewers felt that LogMeIn Rescue meets the needs of their business better than LogMeIn Central.
- When comparing quality of ongoing product support, reviewers felt that LogMeIn Rescue is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of LogMeIn Rescue over LogMeIn Central.
Pricing
Entry-Level Pricing
LogMeIn Central
No pricing availableLogMeIn Rescue
No pricing availableFree Trial
LogMeIn Central
Free Trial is available
LogMeIn Rescue
Free Trial is available
Ratings
Meets Requirements
8.9
175
9.3
161
Ease of Use
8.8
175
9.2
161
Ease of Setup
8.9
114
9.2
95
Ease of Admin
9.1
114
9.0
82
Quality of Support
8.0
130
8.8
144
Has the product been a good partner in doing business?
8.4
107
9.0
78
Product Direction (% positive)
6.7
171
8.5
151
Features by Category
Ticket and Case Management
Not enough data
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.0
11
Not enough data
8.6
11
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Inventory Management - Remote Monitoring & Management (RMM)
8.7
25
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.1
25
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
19
|
Verified
Not enough data
6.9
18
|
Verified
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.3
28
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
7.8
13
Not enough data
7.2
10
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.8
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
18
Not enough data
7.7
14
Not enough data
7.3
10
Not enough data
7.6
7
Not enough data
ServiceNow Apps
Not enough data
9.2
6
Not enough data
8.3
6
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
47
Not enough data
9.6
45
Not enough data
9.1
42
Not enough data
9.1
39
Not enough data
9.2
43
Not enough data
8.9
43
Maintenance
Not enough data
9.3
43
Not enough data
8.8
33
Communication
Not enough data
9.2
43
Not enough data
8.1
32
Not enough data
8.0
34
Not enough data
8.9
40
Security
Not enough data
9.3
41
Not enough data
9.0
39
Device Support
Not enough data
8.4
41
Not enough data
8.7
41
Not enough data
8.6
43
Performance
Not enough data
9.0
43
Administration
Not enough data
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Security
Not enough data
9.5
7
Not enough data
8.3
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Reporting
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Access & Usability
Not enough data
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
6
9.0
59
Not enough data
8.9
48
7.5
6
8.9
58
6.7
5
9.0
56
8.0
5
9.4
60
9.7
6
9.3
58
8.0
5
9.2
65
Platform
8.6
6
9.4
58
9.3
5
8.5
50
Not enough data
9.2
52
9.7
6
9.4
63
Security
Not enough data
9.4
39
Not enough data
9.3
45
Not enough data
9.2
44
Categories
Categories
Shared Categories
LogMeIn Central and LogMeIn Rescue are categorized as Remote Desktop
Unique Categories
LogMeIn Central is categorized as Remote Monitoring & Management (RMM), Patch Management, IT Asset Management, Endpoint Management, and Antivirus
LogMeIn Rescue is categorized as ServiceNow Store Apps, Remote Support, Service Desk, Help Desk, Co-Browsing, and Remote Video Support
Reviews
Reviewers' Company Size
LogMeIn Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.3%
Computer Software
7.4%
Hospital & Health Care
4.0%
Financial Services
4.0%
Retail
3.5%
Other
60.9%
Information Technology and Services
23.5%
Computer Software
10.7%
Computer & Network Security
6.4%
Accounting
4.3%
Computer Networking
3.2%
Other
51.9%
Discussions
Best way to contact support?
1 Comment
MH
Have you tried their customer service number? 866-478-1805Read more
LogMeIn Central has no more discussions with answers
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
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