Link copied to clipboard # ShipBob vs ShipHero Comparison - What are their main differences? Share [ Export ](/compare/shipbob/shiphero/export.csv) ShipBobShipHero[+ Add Product](#) Pricing **ShipBob** No pricing available **ShipHero** **Contact Us** Per Month · Standard Plan - Warehouse Management Software for Scaling Brands **Contact Us** Per Month · 3PL Plan - Warehouse Management Software for 3rd Party Logistics Providers **Contact Us** · Enterprise Plan - Warehouse Management Software for High Volume Brands **Pricing Insights** from reviews Perceived Cost **ShipBob** $$$$$ **ShipHero** $$$$$ Average Discount **ShipBob** 8% **ShipHero** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **ShipBob** 6 months Based on 100 responses **ShipHero** 6 months Based on 100 responses Return on Investment **ShipBob** 6 months Based on 100 responses **ShipHero** 6 months Based on 100 responses ![ShipBob](https://images.g2crowd.com/uploads/product/hd_favicon/82200a9bd82546875b6b9e09f491b32c/shipbob.svg "ShipBob") ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **ShipBob** [ Customer Support (11) ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271148&qs=pros-and-cons#reviews)[ Ease of Use (8) ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1270557&qs=pros-and-cons#reviews)[ Inventory Management (3) ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271244&qs=pros-and-cons#reviews)[ Shipping Issues (3) ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271137&qs=pros-and-cons#reviews) **ShipHero** [ Ease of Use (43) ](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1736220&qs=pros-and-cons#reviews)[ Customer Support (30) ](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1735478&qs=pros-and-cons#reviews)[ Missing Features (13) ](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1736936&qs=pros-and-cons#reviews)[ Poor Customer Support (11) ](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1735161&qs=pros-and-cons#reviews) Integrations **ShipBob** Not enough data **ShipHero** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_53b9dddb30cc2ec0c621fd62676d2299/brightpearl.png "Product Avatar Image") Brightpearl ](https://www.g2.com/products/brightpearl/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9e5bc691c3873e4521c417c7617caaf/fedex-ship-manager.png "Product Avatar Image") FedEx Ship Manager ](https://www.g2.com/products/fedex-ship-manager/reviews)[ View all ](https://www.g2.com/products/shiphero/integrations) Screenshots **ShipBob** ![ShipBob screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/85518/Dashboard-Homepage.png) **ShipHero** ![ShipHero screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/142659/Untitled-1-copy.jpg) **Ratings** from reviews Meets Requirements **ShipBob** **7.8** /10 Based on 99 responses **ShipHero** **8.4** /10 Based on 184 responses Ease of Use **ShipBob** **7.9** /10 Based on 100 responses **ShipHero** **8.7** /10 Based on 200 responses Ease of Setup **ShipBob** **8.6** /10 Based on 46 responses **ShipHero** **8.3** /10 Based on 158 responses Ease of Admin **ShipBob** **8.4** /10 Based on 38 responses **ShipHero** **8.7** /10 Based on 117 responses Quality of Support **ShipBob** **7.5** /10 Based on 99 responses **ShipHero** **8.6** /10 Based on 191 responses Has the product been a good partner in doing business? **ShipBob** **7.4** /10 Based on 37 responses **ShipHero** **9.0** /10 Based on 116 responses Product Direction (% positive) **ShipBob** **7.4** /10 Based on 90 responses **ShipHero** **9.0** /10 Based on 172 responses **Features** ratings from reviews 3PL **7.6** /10 Based on 65 responses **8.0** /10 Based on 107 responses Inventory Control **8.5** /10 Based on 30 responses **8.6** /10 Based on 127 responses Warehouse Management **8.4** /10 Based on 31 responses **8.2** /10 Based on 131 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Retail Distributed Order Management Systems **8.3** /10 Based on 22 responses Not enough data Shipping Not enough data **8.4** /10 Based on 123 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 88.7% Mid-Market(51-1000 emp.) 11.3% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 88.7% Mid-Market(51-1000 emp.) 11.3% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 82.1% Mid-Market(51-1000 emp.) 17.9% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 82.1% Mid-Market(51-1000 emp.) 17.9% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![ShipBob](https://images.g2crowd.com/uploads/product/hd_favicon/82200a9bd82546875b6b9e09f491b32c/shipbob.svg "ShipBob")](https://www.g2.com/products/shipbob/reviews) ShipBob Retail 20.0% Consumer Goods 14.8% Health, Wellness and Fitness 13.9% Food & Beverages 13.0% Apparel & Fashion 7.8% Other 30.4% [![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")](https://www.g2.com/products/shiphero/reviews) ShipHero Logistics and Supply Chain 19.4% Warehousing 18.1% Consumer Goods 12.0% Retail 10.2% Apparel & Fashion 9.7% Other 30.6% Alternatives **ShipBob Alternatives** ![Flowspace](https://images.g2crowd.com/uploads/product/hd_favicon/823a809aebafdb71de231b20c3727719/flowspace.svg "Flowspace") [ Flowspace ](/products/flowspace/reviews) ![ShipMonk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bc261a6df0c824083e6f9e135ec4da5d/shipmonk.png "ShipMonk") [ ShipMonk ](/products/shipmonk/reviews) ![Magaya Supply Chain](https://images.g2crowd.com/uploads/product/hd_favicon/8c9c8981aabc172d97e671157022addd/magaya-supply-chain.svg "Magaya Supply Chain") [ Magaya Supply Chain ](/products/magaya-supply-chain/reviews) ![Cin7 Core](https://images.g2crowd.com/uploads/product/hd_favicon/c33bbda121963090fafda1485e89f565/cin7-core.svg "Cin7 Core") [ Cin7 Core ](/products/cin7-core/reviews) **ShipHero Alternatives** ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") [ ShipStation ](/products/shipstation/reviews) ![Cin7 Core](https://images.g2crowd.com/uploads/product/hd_favicon/c33bbda121963090fafda1485e89f565/cin7-core.svg "Cin7 Core") [ Cin7 Core ](/products/cin7-core/reviews) ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye") [ FarEye ](/products/fareye/reviews) ![Magaya Supply Chain](https://images.g2crowd.com/uploads/product/hd_favicon/8c9c8981aabc172d97e671157022addd/magaya-supply-chain.svg "Magaya Supply Chain") [ Magaya Supply Chain ](/products/magaya-supply-chain/reviews) ## ShipBob vs ShipHero FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between ShipBob vs ShipHero? ShipHero stands out from ShipBob with higher reviewer satisfaction across all key dimensions, especially in support and ease of use. | | [ShipBob](https://www.g2.com/products/shipbob/reviews) | [ShipHero](https://www.g2.com/products/shiphero/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 3.7/5 (122 reviews) | 4.5/5 (216 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 8.6 | 8.2 | | Quality of Support score | 7.5 | 8.6 | | Top Reviewer-Cited Strength | Customer Support (11 all-time mentions) | Ease of Use (43 all-time mentions) | ### How do the pricing models of ShipBob and ShipHero compare? ShipHero is rated higher for value, with reviewers expressing greater satisfaction with its pricing and ROI. - **ShipBob:** In recent reviews, several reviewers cite concerns about non-transparent pricing and unexpected fees, with some mentioning overcharging and billing frustrations. - **ShipHero:** Reviewers consistently highlight ShipHero's pricing as fair and note that ROI is achieved quickly, with positive sentiment around value for money. - **Switching reasons:** Recent ShipBob reviewers mention switching due to dissatisfaction with pricing transparency and billing practices. ### What are the best alternatives to ShipBob and ShipHero? The top three alternatives to ShipBob and ShipHero are Flowspace, ShipStation, and ShipMonk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ShipBob](https://www.g2.com/products/shipbob/reviews) | 3.7/5 (122 reviews) | Small-Business | Reviewers cite concerns about non-transparent pricing | Customer Support (11 all-time mentions) | | [ShipHero](https://www.g2.com/products/shiphero/reviews) | 4.5/5 (216 reviews) | Small-Business | Reviewers highlight strong ROI and fair pricing | Ease of Use (43 all-time mentions) | | [Flowspace](https://www.g2.com/products/flowspace/reviews) | 4.0/5 (53 reviews) | Small-Business | — | Ease of Use | | [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5 (588 reviews) | Small-Business | — | Integrations | | [ShipMonk](https://www.g2.com/products/shipmonk/reviews) | 3.8/5 (42 reviews) | Small-Business | — | Customer Support | ### Which 3PL features should I prioritize when comparing ShipBob and ShipHero? Buyers comparing ShipBob and ShipHero should prioritize Customer Support, Ease of Use, Integrations, Inventory Management, and Automation. - **Customer Support:** ShipBob (11 all-time mentions), ShipHero (30 all-time mentions) - **Ease of Use:** ShipBob (8 all-time mentions, score 7.9), ShipHero (43 all-time mentions, score 8.6) - **Integrations:** ShipBob (4 all-time mentions), ShipHero (16 all-time mentions) - **Inventory Management:** ShipBob (4 all-time mentions), ShipHero (22 all-time mentions) - **Automation:** ShipBob (4 all-time mentions), ShipHero (13 all-time mentions) ### What are the pros and cons of ShipBob vs ShipHero? ShipHero's headline strength is ease of use, while ShipBob's is customer support. - **ShipBob strengths:** Customer Support (11 all-time mentions), Ease of Use (8 all-time mentions), Features (6 all-time mentions), Reliability (5 all-time mentions), Automation (4 all-time mentions), Easy Integrations (4 all-time mentions) - **ShipBob trade-offs:** Reviewers note trade-offs in inventory management (3 all-time mentions), shipping issues (3 all-time mentions), limited control (2 all-time mentions), and limited reporting (2 all-time mentions) - **ShipHero strengths:** Ease of Use (43 all-time mentions), Customer Support (30 all-time mentions), Features (23 all-time mentions), Inventory Management (22 all-time mentions), Setup Ease (21 all-time mentions), Onboarding (20 all-time mentions), Order Management (20 all-time mentions), Service Quality (18 all-time mentions), Integrations (16 all-time mentions), Automation (13 all-time mentions) - **ShipHero trade-offs:** Reviewers mention a learning curve for advanced features and some desire for improved billing flexibility and reporting, but no major recurring negatives are cited. ### Is ShipBob or ShipHero better for small businesses? ShipHero is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger overall rating. - **ShipBob:** Small-Business segment; reviewers highlight ease of onboarding and helpful support, but also cite issues with responsiveness and billing transparency. - **ShipHero:** Small-Business segment; reviewers consistently praise ease of use, onboarding, and operational efficiency for small teams. ### Which 3PL platform has better integrations? ShipHero is favored by reviewers for integrations, with more frequent and positive mentions. - **ShipBob:** Reviewers mention integrations with Shopify and Amazon, with 4 all-time mentions of easy integrations. - **ShipHero:** Shopify (29 all-time mentions), ShipStation (7 all-time mentions), NetSuite (2 all-time mentions); integrations are cited in 16 all-time reviews. ### How do ShipBob and ShipHero compare on customer support? ShipHero outperforms ShipBob on Quality of Support by a material margin of 1.1 points (8.6 vs 7.5). - **ShipBob:** Reviewers describe support as helpful and responsive in many cases, but also note inconsistent experiences and slow resolution for complex issues. - **ShipHero:** Reviewers consistently praise ShipHero's support team for responsiveness, technical expertise, and proactive problem-solving, with 30 all-time mentions of customer support. ### Which is easier to implement, ShipBob or ShipHero? ShipBob and ShipHero are rated within 0.4 points on Ease of Setup (8.6 vs 8.2), indicating near parity with both products considered easy to implement. - **ShipBob:** Reviewers highlight quick onboarding, intuitive setup, and helpful onboarding specialists, with multiple mentions of a smooth implementation process. - **ShipHero:** Reviewers cite easy onboarding, intuitive workflows, and strong support during setup, with 21 all-time mentions of setup ease and 20 for onboarding. ### Which product has better Customer Service? ShipHero is the leader in Customer Service, with more all-time mentions and a higher Quality of Support score. - **ShipBob:** Quality of Support score: 7.5; Customer Support (11 all-time mentions) - **ShipHero:** Quality of Support score: 8.6; Customer Support (30 all-time mentions)