Compare Oracle CPQ and ServiceNow CPQ

Save your comparisonKeep these tools in one place and come back anytime.
Save to board
At a Glance
Oracle CPQ
Oracle CPQ
Star Rating
(271)4.0 out of 5
Market Segments
Enterprise (53.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle CPQ
ServiceNow CPQ
ServiceNow CPQ
Star Rating
(40)4.5 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow CPQ
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Oracle CPQ excels in providing a structured and error-free quoting process, with features like guided selling that help sales teams configure complex products without needing extensive product knowledge. This capability is particularly beneficial for organizations dealing with intricate pricing scenarios.
  • Users say that Logik.ai stands out for its user-friendly interface and ease of integration into existing workflows. Many appreciate how straightforward the implementation process is, making it accessible even for non-technical users, which can significantly reduce onboarding time.
  • Reviewers mention that Oracle CPQ's automated approval workflows enhance the efficiency of the quoting process, minimizing pricing errors and ensuring consistency across sales channels. This feature is often highlighted as a key advantage for businesses looking to streamline their sales operations.
  • According to verified reviews, Logik.ai is praised for its comprehensive training materials, which help users quickly learn the CPQ process. This emphasis on education and support can lead to a smoother transition and better user adoption rates.
  • G2 reviewers highlight that while Oracle CPQ has a solid reputation in the enterprise market, it may face challenges in meeting the specific needs of smaller businesses, as indicated by its lower scores in ease of use and setup compared to Logik.ai.
  • Users report that Logik.ai's flexibility in handling configuration rules is a game-changer, allowing for a level of customization that some users felt was lacking in other CPQ tools. This adaptability can significantly enhance the user experience for companies with unique product offerings.
Pricing
Entry-Level Pricing
Oracle CPQ
No pricing available
ServiceNow CPQ
No pricing available
Free Trial
Oracle CPQ
No trial information available
ServiceNow CPQ
No trial information available
Ratings
Meets Requirements
8.4
200
9.1
30
Ease of Use
7.8
199
8.6
31
Ease of Setup
7.3
120
8.2
30
Ease of Admin
7.3
105
9.0
15
Quality of Support
7.8
191
9.1
30
Has the product been a good partner in doing business?
7.8
103
9.5
17
Product Direction (% positive)
7.1
192
9.6
29
Features by Category
Configuration - cpq
8.5
107
|
Verified
8.3
16
8.3
102
|
Verified
8.6
19
8.3
109
|
Verified
9.0
19
8.5
106
|
Verified
8.9
20
8.3
102
|
Verified
8.4
17
Pricing
8.3
105
|
Verified
8.2
18
8.1
104
|
Verified
8.1
18
8.2
94
|
Verified
8.0
16
8.3
103
|
Verified
8.3
14
8.5
104
|
Verified
7.7
13
8.2
90
|
Verified
7.2
13
Quoting
8.1
97
7.6
7
8.1
99
|
Verified
6.7
8
8.3
104
|
Verified
8.3
8
8.2
92
|
Verified
7.1
7
8.2
83
|
Verified
8.1
6
Admin
7.9
59
|
Verified
8.0
23
8.1
58
|
Verified
7.7
11
8.2
58
|
Verified
8.3
7
7.4
56
|
Verified
8.1
6
Channels
8.1
79
|
Verified
7.8
13
8.3
76
|
Verified
8.2
15
8.5
48
|
Verified
7.7
16
Platform
7.9
53
|
Verified
9.5
19
7.9
52
|
Verified
8.7
20
8.1
44
|
Verified
7.3
14
8.4
59
|
Verified
8.6
19
7.7
55
|
Verified
8.3
7
Not enough data
Not enough data
Generative AI - cpq
8.3
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.2
50
Not enough data
Document Creation
8.0
41
|
Verified
Not enough data
8.2
42
|
Verified
Not enough data
7.8
40
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
Workflow
8.2
41
|
Verified
Not enough data
7.6
38
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
36
|
Verified
Not enough data
Administration and Platform
8.3
42
|
Verified
Not enough data
8.0
38
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
8.3
34
|
Verified
Not enough data
8.3
35
|
Verified
Not enough data
8.1
37
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
Visual Product CustomizationHide 9 FeaturesShow 9 Features
Not enough data
8.7
9
Configuration
Not enough data
8.8
8
Not enough data
9.3
9
Not enough data
8.3
6
Visualization
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Integration
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.6
7
Not enough data
9.7
8
Customer Requirements
Not enough data
9.8
7
Not enough data
9.8
8
Not enough data
9.5
7
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle CPQ
Oracle CPQ
ServiceNow CPQ
ServiceNow CPQ
Oracle CPQ and ServiceNow CPQ are categorized as CPQ
Unique Categories
Oracle CPQ
Oracle CPQ is categorized as Proposal
ServiceNow CPQ
ServiceNow CPQ is categorized as Quote-to-Cash and Visual Product Customization
Reviews
Reviewers' Company Size
Oracle CPQ
Oracle CPQ
Small-Business(50 or fewer emp.)
17.8%
Mid-Market(51-1000 emp.)
29.1%
Enterprise(> 1000 emp.)
53.0%
ServiceNow CPQ
ServiceNow CPQ
Small-Business(50 or fewer emp.)
26.3%
Mid-Market(51-1000 emp.)
42.1%
Enterprise(> 1000 emp.)
31.6%
Reviewers' Industry
Oracle CPQ
Oracle CPQ
Information Technology and Services
16.6%
Computer Software
8.7%
Retail
5.8%
Accounting
4.1%
Computer & Network Security
4.1%
Other
60.6%
ServiceNow CPQ
ServiceNow CPQ
Manufacturing
12.1%
Consulting
9.1%
Building Materials
9.1%
Computer Software
9.1%
Electrical/Electronic Manufacturing
9.1%
Other
51.5%
Alternatives
Oracle CPQ
Oracle CPQ Alternatives
QuoteWerks
QuoteWerks
Add QuoteWerks
Tacton CPQ
Tacton CPQ
Add Tacton CPQ
Zilliant CPQ
Zilliant CPQ
Add Zilliant CPQ
Vendavo
Vendavo
Add Vendavo
ServiceNow CPQ
ServiceNow CPQ Alternatives
Agentforce Revenue Management (formerly Salesforce Revenue Cloud)
Agentforce Revenue...
Add Agentforce Revenue Management (formerly Salesforce Revenue Cloud)
DealHub
DealHub.io
Add DealHub
PandaDoc
PandaDoc
Add PandaDoc
Zoho CRM
Zoho
Add Zoho CRM
Discussions
Oracle CPQ
Oracle CPQ Discussions
With which CRM applications does Oracle CPQ Cloud integrate?
5 Comments
Official Response from Oracle CPQ
Oracle CPQ Cloud offers packaged integrations with Salesforce.com, Microsoft Dynamics CRM, Oracle Sales Cloud, and Oracle On Demand. The Salesforce.com...Read more
Anaplan Training
1 Comment
RN
Monty the Mongoose crying
Oracle CPQ has no more discussions with answers
ServiceNow CPQ
ServiceNow CPQ Discussions
Monty the Mongoose crying
ServiceNow CPQ has no discussions with answers