Compare LogicMonitor and ThousandEyes 
At a Glance
Market Segments
Mid-Market (50.6% of reviews)
Enterprise (80.8% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
LogicMonitor
Star Rating
(635)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorThousandEyes
Star Rating
(80)4.5 out of 5
Market Segments
Enterprise (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ThousandEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ThousandEyes excels in providing detailed analytics and performance metrics across WAN links, which is crucial for diagnosing network issues. Users appreciate its ability to offer visibility into network hops during synthetic tests, a feature that sets it apart from many mainstream observability tools.
- Users say that LogicMonitor shines in its comprehensive visibility and automation for IT infrastructure monitoring. Reviewers highlight its unified view across cloud, on-premises, and hybrid environments, which significantly speeds up troubleshooting processes.
- According to verified reviews, both products receive equal praise for their overall star ratings, but LogicMonitor has a larger volume of reviews, indicating a broader user base and potentially more reliable insights into its performance and usability.
- Reviewers mention that LogicMonitor's intelligent alerting system helps cut through the noise of alerts, providing clear, actionable information. This feature is particularly appreciated by users who find monitoring to be more effortless compared to other platforms.
- Users report that ThousandEyes offers exceptional cloud visibility, which provides brief insights that can be crucial for quick assessments. However, it has fewer recent reviews compared to LogicMonitor, which may suggest less current user engagement or satisfaction.
- According to recent feedback, while both products have similar scores for ease of use and setup, LogicMonitor is noted for its faster support response times, making it a more favorable option for teams that require quick assistance during implementation and daily operations.
Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
ThousandEyes
No pricing availableFree Trial
LogicMonitor
Free Trial is available
ThousandEyes
Free Trial is available
Ratings
Meets Requirements
8.9
484
8.9
72
Ease of Use
8.6
490
8.2
74
Ease of Setup
8.6
387
8.2
43
Ease of Admin
8.5
370
8.5
42
Quality of Support
8.9
475
8.6
69
Has the product been a good partner in doing business?
9.0
360
8.9
40
Product Direction (% positive)
9.2
459
9.2
77
Features by Category
Functionality
8.4
201
Not enough data
9.0
214
Not enough data
9.0
210
Not enough data
8.0
207
Not enough data
8.8
201
Not enough data
8.1
189
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
249
8.9
48
9.0
256
8.5
48
7.6
230
Feature Not Available
8.8
238
8.5
40
Monitoring - Network Monitoring
8.2
21
Not enough data
7.8
21
Not enough data
8.1
21
Not enough data
Management
8.5
235
8.5
41
8.6
242
8.7
47
Feature Not Available
9.0
45
Analytics - Network Monitoring
6.9
21
Not enough data
6.7
20
Not enough data
Security - Network Monitoring
7.4
21
Not enough data
6.8
22
Not enough data
6.4
19
Not enough data
Network Performance - Network Monitoring
7.5
21
Not enough data
6.6
21
Not enough data
AI Automation - Network Monitoring
6.3
18
Not enough data
5.7
19
Not enough data
6.1
19
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
209
9.2
23
8.2
195
8.7
14
7.9
180
8.9
18
8.6
208
9.3
23
Not enough data
Not enough data
Administration
8.3
193
9.0
20
8.2
177
8.9
16
7.9
172
Feature Not Available
Not enough data
Not enough data
Analysis
8.0
203
8.8
23
8.4
216
9.0
24
7.7
167
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
24
Not enough data
7.6
24
Not enough data
8.6
27
Not enough data
Issue Resolution
8.0
28
Not enough data
8.2
29
Not enough data
8.2
30
Not enough data
Management
8.8
32
Not enough data
9.1
30
Not enough data
8.3
31
Not enough data
Generative AI
4.8
7
Not enough data
5.0
7
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.4
86
Not enough data
8.9
86
Not enough data
8.2
86
Not enough data
Monitoring and Management
7.8
78
Not enough data
8.3
81
Not enough data
8.8
82
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
177
Not enough data
8.7
181
Not enough data
8.7
177
Not enough data
7.3
129
Not enough data
Management
8.5
186
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.9
189
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.8
21
Not enough data
8.9
22
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Not enough data
Analysis
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Not enough data
Visualization
8.2
47
Not enough data
8.4
46
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.7
41
Not enough data
8.6
42
Not enough data
8.9
41
Not enough data
8.0
35
Not enough data
9.0
42
Not enough data
Response
8.6
40
Not enough data
8.8
42
Not enough data
8.1
36
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.7
42
Not enough data
8.5
41
Not enough data
Functionality
8.4
37
Not enough data
8.5
35
Not enough data
8.2
39
Not enough data
8.5
40
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Alerts management
8.7
33
Not enough data
8.5
33
Not enough data
8.7
34
Not enough data
Monitoring
8.7
34
Not enough data
8.8
34
Not enough data
8.7
33
Not enough data
8.3
33
Not enough data
Automation
7.9
32
Not enough data
7.9
32
Not enough data
Analysis
8.5
34
Not enough data
8.4
33
Not enough data
8.9
34
Not enough data
8.9
33
Not enough data
Issue Resolution
8.7
33
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LogicMonitor and ThousandEyes are categorized as Cloud Infrastructure Monitoring, Network Monitoring, and Observability Software
Unique Categories
LogicMonitor is categorized as Enterprise Monitoring, AIOps Platforms, Website Monitoring, ServiceNow Store Apps, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), and Log Monitoring
ThousandEyes is categorized as Digital Employee Experience (DEX) Management and Digital Experience Monitoring (DEM)
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThousandEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.6%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Telecommunications
3.3%
Other
48.0%
Information Technology and Services
23.1%
Computer Networking
12.8%
Computer & Network Security
10.3%
Computer Software
9.0%
Banking
5.1%
Other
39.7%
Discussions
What is LogicMonitor Software?
1 Comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
ThousandEyes has no discussions with answers
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