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At a Glance
Market Segments
Mid-Market (50.6% of reviews)
Mid-Market (41.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
LogicMonitor
Star Rating
(633)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorPrometheus
Star Rating
(59)4.4 out of 5
Market Segments
Mid-Market (41.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PrometheusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogicMonitor excels in "Quality of Support" with a score of 9.0, while Prometheus falls behind at 7.8. Reviewers mention that LogicMonitor's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that LogicMonitor's "Multi-Site Monitoring" feature, rated at 9.0, provides comprehensive visibility across different locations, which is crucial for businesses with distributed operations. In contrast, Prometheus, while strong in "Real-Time Monitoring," does not offer the same level of multi-site capabilities.
- Users on G2 highlight LogicMonitor's "Alerting" functionality, scoring 9.0, as being highly customizable and effective in notifying teams of critical issues. Prometheus, with a score of 8.0 in "API Monitoring," is noted for its flexibility but lacks the same depth in alerting features.
- Reviewers say that LogicMonitor's "Performance Monitoring" is robust, with a score of 8.9, allowing for detailed insights into system performance. In comparison, Prometheus, while strong in "Real-Time Monitoring" at 9.6, is often seen as more complex to set up for performance metrics.
- G2 users report that LogicMonitor's "Dashboards and Visualizations" are user-friendly and visually appealing, scoring 8.4, which enhances the overall user experience. Prometheus, on the other hand, has a score of 8.1 in this area, with users mentioning that its visualizations can be less intuitive for new users.
- Users say that LogicMonitor's "Incident Alerts" feature, rated at 8.9, is effective in providing timely notifications, which helps teams respond quickly to issues. Prometheus, while scoring 9.1 in "Incident Alerts," is noted for its complexity, which can lead to delays in response times for less experienced users.
Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Prometheus
No pricing availableFree Trial
LogicMonitor
Free Trial is available
Prometheus
No trial information availableRatings
Meets Requirements
8.9
484
8.8
51
Ease of Use
8.6
490
8.1
52
Ease of Setup
8.6
387
8.1
36
Ease of Admin
8.5
370
8.1
31
Quality of Support
8.9
475
7.8
39
Has the product been a good partner in doing business?
9.0
360
8.7
21
Product Direction (% positive)
9.2
459
8.5
48
Features by Category
Functionality
8.4
201
Not enough data
9.0
214
Not enough data
9.0
210
Not enough data
8.0
207
Not enough data
8.8
201
Not enough data
8.1
189
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
249
Not enough data
9.0
257
Not enough data
7.6
231
Not enough data
8.8
239
Not enough data
Monitoring - Network Monitoring
8.3
22
Not enough data
7.9
22
Not enough data
8.2
22
Not enough data
Management
8.5
236
Not enough data
8.6
243
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
7.0
22
Not enough data
6.9
21
Not enough data
Security - Network Monitoring
7.5
22
Not enough data
7.0
22
Not enough data
6.6
20
Not enough data
Network Performance - Network Monitoring
7.6
22
Not enough data
6.7
22
Not enough data
AI Automation - Network Monitoring
6.5
19
Not enough data
5.9
20
Not enough data
6.3
20
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
210
Not enough data
8.2
196
Not enough data
7.9
181
Not enough data
8.6
209
Not enough data
Not enough data
Not enough data
Administration
8.3
194
Not enough data
8.2
178
Not enough data
7.9
173
Not enough data
Not enough data
Not enough data
Analysis
8.0
204
Not enough data
8.4
217
Not enough data
7.7
168
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
24
Not enough data
7.6
24
Not enough data
8.6
27
Not enough data
Issue Resolution
8.0
28
Not enough data
8.2
29
Not enough data
8.2
30
Not enough data
Management
8.8
32
Not enough data
9.1
30
Not enough data
8.3
31
Not enough data
Generative AI
4.8
7
Not enough data
5.0
7
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.4
86
Not enough data
8.9
86
Not enough data
8.2
86
Not enough data
Monitoring and Management
7.8
78
Not enough data
8.3
81
Not enough data
8.8
82
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
177
Not enough data
8.7
181
Not enough data
8.7
177
Not enough data
7.3
129
Not enough data
Management
8.5
186
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.9
189
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.8
21
Not enough data
8.9
22
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Not enough data
Analysis
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Not enough data
Visualization
8.2
47
Not enough data
8.4
46
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
42
Not enough data
8.6
43
Not enough data
8.9
42
Not enough data
8.1
36
Not enough data
9.0
43
Not enough data
Response
8.6
41
Not enough data
8.9
43
Not enough data
8.2
37
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.7
43
Not enough data
8.5
42
Not enough data
Functionality
8.5
38
Not enough data
8.5
36
Not enough data
8.3
40
Not enough data
8.5
41
Not enough data
Management
Not enough data
8.0
11
Not enough data
8.3
11
Not enough data
8.5
12
Not enough data
8.2
10
Not enough data
7.8
12
Maintenance
Not enough data
8.7
9
Not enough data
8.0
10
Not enough data
8.5
11
Security
Not enough data
7.8
10
Not enough data
7.3
10
Alerts management
8.7
33
7.6
14
8.5
33
8.0
15
8.7
34
8.8
15
Monitoring
8.7
34
8.3
15
8.8
34
9.3
16
8.7
33
8.6
14
8.3
33
8.1
15
Automation
7.9
32
8.6
14
7.9
32
8.6
15
Analysis
8.5
34
8.0
14
8.4
33
8.1
16
8.9
34
7.7
16
8.9
33
8.5
16
Issue Resolution
8.7
33
8.2
14
8.4
33
7.8
13
8.3
34
7.6
13
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LogicMonitor and Prometheus are categorized as Container Monitoring
Unique Categories
Prometheus is categorized as Database Management Systems (DBMS) and Time Series Databases
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Prometheus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.6%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Telecommunications
3.3%
Other
48.0%
Computer Software
31.0%
Information Technology and Services
25.9%
Internet
6.9%
Telecommunications
5.2%
Logistics and Supply Chain
3.4%
Other
27.6%
Discussions
What is LogicMonitor Software?
1 Comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
What does Prometheus do?
1 Comment
HJ
Promothesus is metrics dashboard for your microservices which is based on monitoring your applicationRead more
Prometheus has no more discussions with answers
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