Compare LogicMonitor and PagerDuty
At a Glance
Market Segments
Mid-Market (50.6% of reviews)
Mid-Market (43.5% of reviews)
Entry-Level Pricing
Contact Us
Free Trial 5 Users Per Month
LogicMonitor
Star Rating
(635)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitor
PagerDuty
Star Rating
(933)4.5 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both LogicMonitor and PagerDuty excel in providing reliable support, with users appreciating the quality of assistance from both platforms. However, LogicMonitor users specifically highlight its faster support response times, making it easier to resolve issues quickly.
- Users say that LogicMonitor offers a comprehensive view of IT infrastructure, which is particularly beneficial for troubleshooting across cloud, on-premises, and hybrid environments. This unified visibility is a standout feature that helps users manage their systems more effectively.
- Reviewers mention that PagerDuty shines in its alerting capabilities, ensuring that critical notifications reach the right people promptly. Users appreciate the multiple channels for alerts, including mobile apps and SMS, which are crucial for minimizing downtime during incidents.
- According to verified reviews, both products are praised for their ease of use, but LogicMonitor stands out for its intuitive interface that simplifies monitoring tasks. Users find it particularly easy to explain to DevOps teams, enhancing collaboration and efficiency.
- G2 reviewers highlight that while PagerDuty has robust incident management features, LogicMonitor's AI-driven insights help cut through alert noise, providing actionable information that allows users to focus on what matters most without being overwhelmed by alerts.
- Users consistently note that PagerDuty's on-call scheduling and escalation policies are easy to manage, which helps teams respond to incidents quickly. This feature is essential for organizations that need to maintain high availability and reduce mean time to recovery (MTTR).
Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
LogicMonitor
Free Trial is available
PagerDuty
Free Trial is available
Ratings
Meets Requirements
8.9
484
9.1
799
Ease of Use
8.6
490
8.6
806
Ease of Setup
8.6
386
8.3
432
Ease of Admin
8.5
369
8.5
410
Quality of Support
8.9
474
8.9
609
Has the product been a good partner in doing business?
9.0
359
8.9
347
Product Direction (% positive)
9.2
459
8.4
795
Features by Category
Automation
Not enough data
Feature Not Available
Not enough data
9.5
50
Not enough data
9.5
48
Administration
Not enough data
9.7
50
Not enough data
9.6
50
Not enough data
9.7
50
Not enough data
9.6
49
Not enough data
9.5
48
Not enough data
9.8
48
Functionality
Not enough data
9.6
49
Not enough data
9.6
49
Not enough data
9.6
48
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
200
Not enough data
9.0
213
Not enough data
9.0
209
Not enough data
8.0
206
Not enough data
8.9
200
Not enough data
8.1
189
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
248
Not enough data
9.0
255
Not enough data
7.6
229
Not enough data
8.8
237
Not enough data
Monitoring - Network Monitoring
8.2
20
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
Management
8.5
234
Not enough data
8.6
241
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
6.8
20
Not enough data
6.7
19
Not enough data
Security - Network Monitoring
7.3
20
Not enough data
6.7
21
Not enough data
6.3
18
Not enough data
Network Performance - Network Monitoring
7.4
20
Not enough data
6.5
20
Not enough data
AI Automation - Network Monitoring
6.2
17
Not enough data
5.6
18
Not enough data
5.9
18
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
208
Not enough data
8.2
194
Not enough data
7.9
179
Not enough data
8.6
208
Not enough data
Not enough data
Not enough data
Administration
8.3
192
Not enough data
8.2
176
Not enough data
7.9
171
Not enough data
Not enough data
Not enough data
Analysis
8.0
202
Not enough data
8.5
216
Not enough data
7.7
166
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
152
Not enough data
9.5
176
|
Verified
Not enough data
9.1
160
|
Verified
Not enough data
8.1
18
Management Tools
Not enough data
9.2
160
|
Verified
Not enough data
9.1
186
Not enough data
9.0
174
|
Verified
Generative AI
Not enough data
8.1
43
Not enough data
8.2
44
Agentic AI - Incident Management
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
8.6
13
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.8
10
Not enough data
8.5
10
Functionality
7.6
24
9.6
36
7.6
24
9.5
35
8.6
27
9.7
36
Issue Resolution
8.0
28
9.6
37
8.2
29
9.6
35
8.2
30
9.8
37
Management
8.8
32
9.6
38
9.1
30
9.7
38
8.3
31
9.6
37
Generative AI
4.8
7
9.0
5
5.0
7
8.7
5
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.4
85
Not enough data
8.9
85
Not enough data
8.2
85
Not enough data
Monitoring and Management
7.8
77
Not enough data
8.3
80
Not enough data
8.8
81
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
176
Not enough data
8.7
180
Not enough data
8.7
176
Not enough data
7.3
128
Not enough data
Management
8.5
185
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.9
188
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.8
21
9.6
41
8.9
22
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Not enough data
Analysis
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Not enough data
Visualization
8.2
47
Not enough data
8.4
46
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.7
41
Not enough data
8.6
42
Not enough data
8.9
41
Not enough data
8.0
35
Not enough data
9.0
42
Not enough data
Response
8.6
40
Not enough data
8.8
42
Not enough data
8.1
36
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.7
42
Not enough data
8.5
41
Not enough data
Functionality
8.4
37
Not enough data
8.5
35
Not enough data
8.2
39
Not enough data
8.5
40
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Alerts management
8.7
32
Not enough data
8.5
32
Not enough data
8.7
33
Not enough data
Monitoring
8.7
33
Not enough data
8.8
33
Not enough data
8.8
32
Not enough data
8.3
32
Not enough data
Automation
7.9
31
Not enough data
7.9
31
Not enough data
Analysis
8.5
33
Not enough data
8.4
32
Not enough data
8.9
33
Not enough data
9.0
32
Not enough data
Issue Resolution
8.7
32
Not enough data
8.4
32
Not enough data
8.3
33
Not enough data
Generative AI
Not enough data
8.4
29
Agentic AI - IT Alerting
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
9.0
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.3
8
Not enough data
8.1
8
Automation Support - Runbook Automation
Not enough data
8.9
9
Not enough data
8.1
8
Not enough data
7.4
9
Not enough data
8.8
8
Error Management - Runbook Automation
Not enough data
8.8
7
Not enough data
7.9
8
Not enough data
7.9
8
Customization - Runbook Automation
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
9.0
7
Compliance and Reporting - Runbook Automation
Not enough data
8.8
7
Not enough data
8.1
8
Not enough data
8.3
8
Performance - Runbook Automation
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.6
7
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reliability Objectives & Service Operations - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Detection & Signal Quality - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Investigation & Root Cause Analysis - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation & Platform Controls - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LogicMonitor and PagerDuty are categorized as AIOps Platforms and ServiceNow Store Apps
Unique Categories
PagerDuty is categorized as Incident Management, IT Alerting, Workload Automation, Runbook Automation, and AI SRE Tools
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.7%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Hospital & Health Care
3.3%
Other
47.8%
Information Technology and Services
22.8%
Computer Software
21.3%
Financial Services
5.8%
Internet
5.3%
Retail
3.7%
Other
41.1%
Alternatives
Discussions
What does logic monitor do?
1 Comment
AN
Monitor network devices, servers, services and performance. Create dashboards, and alerts.Read more
Are there any plans to consolidate the numerous modules that can be imported into Logic Monitor into a more streamline standardized set?
1 Comment
WG
Logic monitor exchange has modules that you can download that have multiple data sources pertaining to a single technology stack. Read more
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
