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At a Glance
Market Segments
Mid-Market (50.6% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
Contact Us
$0.00
LogicMonitor
Star Rating
(634)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorNew Relic
Star Rating
(580)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that LogicMonitor excels in multi-system monitoring with a score of 9.0, allowing users to effectively manage various systems in one platform, while New Relic, with a score of 8.6, offers solid multi-system capabilities but lacks the same level of integration.
- Users report that New Relic shines in artificial intelligence and machine learning features, scoring 9.8 and 10.0 respectively, which enhances predictive analytics and anomaly detection, whereas LogicMonitor scores 7.7 in both areas, indicating a gap in advanced AI capabilities.
- Reviewers mention that LogicMonitor's quality of support is highly rated at 8.9, with users appreciating the responsiveness and helpfulness of the support team, while New Relic's support, scoring 8.5, is seen as adequate but not as robust in comparison.
- G2 users highlight that New Relic's dashboards and visualizations are superior, scoring 9.1, providing a more intuitive and visually appealing interface for data representation, while LogicMonitor's score of 8.4 indicates room for improvement in this area.
- Users on G2 emphasize that LogicMonitor's performance monitoring capabilities are strong, with a score of 8.9, allowing for detailed insights into system performance, while New Relic, scoring 9.1, offers slightly better performance analysis tools that are more user-friendly.
- Reviewers mention that LogicMonitor's ease of use is rated at 8.6, making it accessible for teams without extensive technical expertise, while New Relic, with a score of 8.3, is perceived as slightly more complex, which may require additional training for new users.
Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
LogicMonitor
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.9
484
8.9
494
Ease of Use
8.6
490
8.4
500
Ease of Setup
8.6
387
8.7
283
Ease of Admin
8.5
370
8.5
197
Quality of Support
8.9
475
8.6
436
Has the product been a good partner in doing business?
9.0
360
8.5
189
Product Direction (% positive)
9.2
459
8.6
493
Features by Category
Functionality
8.4
201
Not enough data
9.0
214
Not enough data
9.0
210
Not enough data
8.0
207
Not enough data
8.8
201
Not enough data
8.1
189
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Functionality
8.9
249
Not enough data
9.0
257
Not enough data
7.6
231
Not enough data
8.8
239
Not enough data
Monitoring - Network Monitoring
8.3
22
Not enough data
7.9
22
Not enough data
8.2
22
Not enough data
Management
8.5
236
Not enough data
8.6
243
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
7.0
22
Not enough data
6.9
21
Not enough data
Security - Network Monitoring
7.5
22
Not enough data
7.0
22
Not enough data
6.6
20
Not enough data
Network Performance - Network Monitoring
7.6
22
Not enough data
6.7
22
Not enough data
AI Automation - Network Monitoring
6.5
19
Not enough data
5.9
20
Not enough data
6.3
20
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
210
8.9
89
8.2
196
8.7
92
7.9
181
8.9
87
8.6
209
9.1
90
Not enough data
8.9
22
Administration
8.3
194
8.6
86
8.2
178
8.6
82
7.9
173
8.5
78
Not enough data
8.8
21
Analysis
8.0
204
8.8
88
8.4
217
9.3
91
7.7
168
7.9
79
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.1
18
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
7.6
24
9.8
11
7.6
24
10.0
10
8.6
27
9.8
14
Issue Resolution
8.0
28
9.3
14
8.2
29
9.5
14
8.2
30
9.6
12
Management
8.8
32
9.6
15
9.1
30
9.7
15
8.3
31
9.4
15
Generative AI
4.8
7
Not enough data
5.0
7
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.4
86
9.3
100
8.9
86
9.2
102
8.2
86
9.0
99
Monitoring and Management
7.8
78
8.8
94
8.3
81
9.0
98
8.8
82
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Functionality
9.1
177
Not enough data
8.7
181
Not enough data
8.7
177
Not enough data
7.3
129
Not enough data
Management
8.5
186
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.9
189
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.8
21
Not enough data
8.9
22
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.4
46
9.1
68
8.1
41
9.0
63
8.1
44
8.5
63
8.0
41
8.7
61
Analysis
8.4
47
9.1
63
8.3
46
9.1
65
8.5
46
9.2
69
8.2
46
9.1
69
8.9
47
9.4
70
8.3
41
8.9
64
Visualization
8.2
47
9.5
73
8.4
46
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Monitoring
8.8
42
8.9
164
8.6
43
9.0
168
8.9
42
9.2
168
8.1
36
7.8
138
9.0
43
8.8
153
Response
8.6
41
9.1
170
8.9
43
8.9
164
8.2
37
8.6
155
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.5
54
Not enough data
8.7
54
Not enough data
8.6
55
Not enough data
8.5
53
Not enough data
8.3
53
Performance
8.7
43
8.6
152
8.5
42
8.5
144
Functionality
8.5
38
8.8
151
8.5
36
8.5
145
8.3
40
8.2
140
8.5
41
8.8
151
Alerts management
8.7
33
8.4
34
8.5
33
8.3
35
8.7
34
9.0
36
Monitoring
8.7
34
8.6
36
8.8
34
9.4
36
8.7
33
8.7
36
8.3
33
9.1
36
Automation
7.9
32
8.1
35
7.9
32
8.4
36
Analysis
8.5
34
8.5
35
8.4
33
8.6
36
8.9
34
9.0
36
8.9
33
8.4
35
Issue Resolution
8.7
33
8.3
36
8.4
33
8.2
36
8.3
34
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Categories
Categories
Shared Categories
LogicMonitor and New Relic are categorized as AIOps Platforms, Cloud Infrastructure Monitoring, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), Log Monitoring, and Observability Software
Unique Categories
LogicMonitor is categorized as Enterprise Monitoring, Website Monitoring, ServiceNow Store Apps, and Network Monitoring
New Relic is categorized as Server Monitoring, Digital Experience Monitoring (DEM), IT Alerting, and Incident Management
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.6%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Telecommunications
3.3%
Other
48.0%
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.6%
Internet
7.9%
Retail
2.3%
Other
38.2%
Discussions
What is LogicMonitor Software?
1 Comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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