Compare Locobuzz and Sprinklr Social 
At a Glance
Market Segments
Small-Business (39.5% of reviews)
Enterprise (48.9% of reviews)
Entry-Level Pricing
No pricing available
$2,800.00 1 User Per Year
Locobuzz
Star Rating
(127)4.3 out of 5
Market Segments
Small-Business (39.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LocobuzzSprinklr Social
Star Rating
(1,200)4.1 out of 5
Market Segments
Enterprise (48.9% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in its reporting and dashboard capabilities, with users appreciating the customizable nature of its dashboards and the effectiveness of its listening module for tracking brand sentiment. This makes it a strong choice for organizations that prioritize detailed analytics.
- Users say that Locobuzz stands out for its real-time alerts regarding negative sentiments, which are crucial for timely responses in social media management. Reviewers highlight the platform's ability to handle social media escalation effectively, making it a valuable tool for customer service teams.
- According to verified reviews, Sprinklr Social is noted for its ease of use, with new users feeling confident navigating the platform independently. This user-friendly experience is particularly beneficial for teams that may not have extensive training resources.
- Reviewers mention that Locobuzz offers quick response times for any highlighted issues, which enhances its usability for teams needing immediate support. This responsiveness is a key factor for businesses that operate in fast-paced environments.
- G2 reviewers report that while Sprinklr Social has a higher overall satisfaction score, Locobuzz has received slightly better ratings for quality of support. Users appreciate the proactive assistance and reminders provided by Locobuzz, which can help teams stay organized and efficient.
- Users say that Sprinklr Social's auto-import feature for social media posts is a significant time-saver, allowing for better insights and reporting by tagging posts to existing campaigns. This feature is particularly praised by users who manage multiple social media accounts.
Pricing
Entry-Level Pricing
Locobuzz
No pricing availableSprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Locobuzz
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
7.9
98
8.1
978
Ease of Use
8.3
101
7.5
1,005
Ease of Setup
8.3
64
7.0
601
Ease of Admin
7.9
49
7.3
436
Quality of Support
8.9
97
7.8
928
Has the product been a good partner in doing business?
8.5
49
8.0
421
Product Direction (% positive)
8.9
98
7.9
958
Features by Category
Ticket and Case Management
8.5
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
7.6
12
Not enough data
8.3
11
Not enough data
8.0
10
Not enough data
8.5
11
Not enough data
8.3
10
Not enough data
Generative AI
7.9
7
Not enough data
8.1
8
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.2
10
Not enough data
8.0
10
Not enough data
7.7
11
Not enough data
8.5
11
Not enough data
7.6
9
Not enough data
Platform
7.9
11
Not enough data
8.0
14
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.2
10
Not enough data
7.8
10
Not enough data
Social Analytics
7.4(won by 0.3)
7
7.1
363
7.4(won by default)
7
Feature Not Available
7.4
7
8.2(won by 0.8)
439
6.9(won by default)
7
Feature Not Available
7.4(won by default)
7
Feature Not Available
7.6(won by 0.5)
7
7.1
223
8.1(won by 1.0)
7
7.1
232
Reports & Dashboards
7.9
7
8.1(won by 0.2)
444
7.9
7
8.0(won by 0.1)
442
7.9
7
8.2(won by 0.3)
437
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Content & Collaboration
8.7
5
8.5
347
8.3
5
8.0
331
8.3
5
7.6
310
Not enough data
7.9
333
Not enough data
7.9
345
Not enough data
7.3
237
Social Management
7.8
6
8.2
572
8.1
6
8.5
549
8.3
6
Feature Not Available
8.6
6
8.3
576
6.9
6
7.3
419
7.8
6
7.4
243
9.2
6
7.3
201
Agentic AI - Social Media Management
Not enough data
6.5
57
Not enough data
6.6
55
Not enough data
6.6
59
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Media Channels
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Geographic Coverage
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Reporting
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
7
Not enough data
7.6
7
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
55
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
8.1
44
8.2
405
7.6
42
7.0
334
8.3
47
8.3
157
8.0
45
8.2
159
8.0
43
7.5
156
7.9
42
7.5
147
Agentic AI - Social Media Listening Tools
8.3
8
6.9
30
7.9
7
6.7
30
8.3
8
6.7
30
7.7
8
6.6
31
7.9
8
7.2
32
Data Management & Analysis
7.7
45
7.1
365
7.9
47
8.3
406
7.8
42
7.9
158
7.8
40
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
53
Not enough data
7.9
51
Brand Signals
7.8
9
Not enough data
8.0
9
Not enough data
8.0
9
Not enough data
Brand Analytics
8.0
9
Not enough data
8.3
9
Not enough data
Generative AI
7.7
8
Not enough data
Self-Service Experience
8.3
11
Not enough data
7.9
11
Not enough data
7.7
11
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Self-Service Platform
7.7
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
8.0
9
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
15
6.9
133
7.9
15
Feature Not Available
Process
8.0
21
8.2
266
8.3
22
7.7
243
7.3
20
8.2
248
Channels
7.8
20
7.5
196
8.0
21
8.7
279
7.7
19
7.5
189
7.5
19
6.8
177
7.9
18
7.3
185
Insight
7.7
15
7.6
199
7.8
17
8.4
276
Feature Not Available
7.9
223
7.7
17
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Reporting
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Media Monitoring
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
In-House Management
9.3
5
Not enough data
9.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Locobuzz and Sprinklr Social are categorized as Social Customer Service, Social Media Analytics, Social Media Listening Tools, and Social Media Management
Unique Categories
Locobuzz is categorized as Brand Intelligence, Chatbots, Media Monitoring, Help Desk, Customer Self-Service, and Online Reputation Management
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Media Suites, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Locobuzz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.4%
Financial Services
16.7%
Banking
6.1%
Consumer Services
5.3%
Airlines/Aviation
5.3%
Other
48.2%
Marketing and Advertising
14.7%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.4%
Consumer Services
4.2%
Other
66.2%
Alternatives
Discussions
What is Locobuzz used for?
1 Comment
PD
Basically it is used for social media marketing/ brand marketing.Read more
Locobuzz has no more discussions with answers
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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