G2 reviewers report that Meltwater excels in media monitoring, boasting a comprehensive global coverage that provides a broad picture of brands. Users appreciate its robust media intelligence system, which includes social media listening and customizable dashboards for automated analytics.
Users say Locobuzz stands out for its real-time alerts and escalation handling, particularly for negative sentiments or high-impact issues. This feature is crucial for timely responses, making it a valuable tool for social media management.
Reviewers mention that Meltwater's implementation process is intuitive, with many finding the setup easy once they get started. This ease of use is highlighted by users who appreciate the responsive customer service that supports them during onboarding.
According to verified reviews, Locobuzz receives praise for its speed of execution in addressing customer queries, which enhances user satisfaction. Quick responses to highlighted issues contribute to a positive user experience.
G2 reviewers highlight that while Meltwater has a higher overall satisfaction score, Locobuzz's users rate its ease of setup and social engagement features more favorably, indicating a strong user experience in these areas.
Users report that Meltwater's analytics capabilities, particularly in sentiment analysis and social measurement, are robust, providing valuable insights that help brands understand their market presence better.
Pricing
Entry-Level Pricing
Locobuzz
No pricing available
Meltwater
No pricing available
Free Trial
Locobuzz
Free Trial is available
Meltwater
No trial information available
Ratings
Meets Requirements
7.9
98
7.9
2,143
Ease of Use
8.3
101
7.8
2,177
Ease of Setup
8.3
64
7.8
1,155
Ease of Admin
7.9
49
8.1
930
Quality of Support
8.9
97
8.6
2,068
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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