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Compare Local Measure and Zoho Desk

See this
side-by-side comparison of Local Measure vs. Zoho Desk
based on preference data from user reviews. Local Measure rates 4.6/5 stars with 7 reviews. By contrast, Zoho Desk rates 4.4/5 stars with 2,686 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Local Measure
Local Measure
(7)
4.6 out of 5
Local Measure
Zoho Desk
Zoho Desk
(2,686)
4.4 out of 5
Zoho Desk
Optimized for quick response
Star Rating
Local Measure
Local Measure
Zoho Desk
Zoho Desk
Market Segments
Local Measure
Local Measure
Mid-Market (57.1% of reviews)
Zoho Desk
Zoho Desk
Small-Business (70.6% of reviews)
Entry Level Price
Local Measure
Local Measure
No pricing information available
Zoho Desk
Zoho Desk
$0 for 3 agents

Local Measure vs Zoho Desk

  • Reviewers felt that Zoho Desk meets the needs of their business better than Local Measure.
  • When comparing quality of ongoing product support, reviewers felt that Local Measure is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Local Measure over Zoho Desk.
Categories
Shared Categories
Local Measure
Local Measure
Zoho Desk
Zoho Desk
Local Measure and Zoho Desk are categorized as Social Customer Service
Pricing
Local Measure
Local Measure Pricing
Free Trial Unavailable
Zoho Desk
Zoho Desk Pricing
FREE
$0for 3 agents
STANDARD
$12/agent/month
PROFESSIONAL
$20/agent/month
ENTERPRISE
$35/agent/month
Free Trial
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Ratings
Meets Requirements
Local Measure
Local Measure
8.6
Responses: 6
Zoho Desk
Zoho Desk
8.7
Responses: 2097
Ease of Use
Local Measure
Local Measure
8.6
Responses: 6
Zoho Desk
Zoho Desk
8.5
Responses: 2117
Ease of Setup
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.2
Responses: 1765
Ease of Admin
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.3
Responses: 1780
Quality of Support
Local Measure
Local Measure
9.2
Responses: 6
Zoho Desk
Zoho Desk
8.2
Responses: 1889
Ease of Doing Business With
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.5
Responses: 1606
Product Direction (% positive)
Local Measure
Local Measure
10.0
Responses: 6
Zoho Desk
Zoho Desk
8.6
Responses: 2064
Features
Process
Mentions
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.9
Responses: 256
Tickets
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
9.1
Responses: 351
Macros
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.6
Responses: 260
Collaboration
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.9
Responses: 300
Channels
Email
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
9.2
Responses: 349
Social
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.7
Responses: 289
Live Chat
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.9
Responses: 267
Phone
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.7
Responses: 234
Text
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
9.0
Responses: 247
Insight
Surveys
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.9
Responses: 263
Reporting
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.9
Responses: 300
Visitor Activity
Local Measure
Local Measure
Not enough data available
Zoho Desk
Zoho Desk
8.9
Responses: 280
Help Desk
Local Measure
Local Measure
Feature Not Available
Zoho Desk
Zoho Desk
9.1
Responses: 320
Reviewers' Company Size
Reviewers of Local Measure were most often representing companies in the Mid-Market segment, while reviewers for Zoho Desk were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Local Measure
Local Measure
14.3%
Zoho Desk
Zoho Desk
70.6%
Mid-Market
(51-1000 emp.)
Local Measure
Local Measure
57.1%
Zoho Desk
Zoho Desk
24.6%
Enterprise
(> 1000 emp.)
Local Measure
Local Measure
28.6%
Zoho Desk
Zoho Desk
4.8%
Reviewers' Industry
Local Measure
Local Measure Industry
Hospitality
71.4%
Information Technology and Services
14.3%
Health, Wellness and Fitness
14.3%
Other
0.0%
Zoho Desk
Zoho Desk Industry
Information Technology and Services
19.5%
Computer Software
10.2%
Telecommunications
3.8%
Retail
3.6%
Marketing and Advertising
3.1%
Other
59.8%
Reviews
Most Helpful Favorable Review
Local Measure
Eric A.
Agency in Information Technology and Services

The excellent social listening capacity of it for a local business.

Zoho Desk
János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Local Measure
G
User in Health, Wellness and Fitness

I wish Local Measure made scheduling and publishing posts to social media easier. Even if I schedule my posts to go up on Instagram via web browser, to actually publish it I need to download the local measure app on my phone and manually publish the content...

Zoho Desk
GC
User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

Discussions
Local Measure
Local Measure Discussions
What kind of businesses use Local Measure?
1 comment
Offical Response from Local Measure
Local Measure is for businesses with a real world, physical presence who want to deliver extraordinary customer experiences. Local Measure works with hotels,...Read more
What's included in the Local Measure platform?
1 comment
Offical Response from Local Measure
Local Measure's customer experience platform includes rich customer profiles, a real time feedback tool, a customer Wi-Fi solution, one-to-one social...Read more
What integrations does Local Measure offer?
1 comment
Offical Response from Local Measure
Local Measure offers custom integrations into numerous CRM, CEM and marketing software. We are also official partners of Salesforce and Cisco. Visit our...Read more
Zoho Desk
Zoho Desk Discussions
Where do I find training VDO?
3 comments
Anoloth (Bic) P.
AP
This might be of help too, Anoloth https://www.zoho.com/desk/trial-room.htmlRead more
how do i use chat
2 comments
ID
What chat are you speaking of?Read more
Is it possible for you to make integration with G suite a breeze?
2 comments
Daniel Kaminski de S.
DS
Screenshots
Local Measure
Local Measure Screenshots
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