Compare Lob and Reachdesk 
At a Glance
Market Segments
Small-Business (57.5% of reviews)
Mid-Market (65.7% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Lob
Star Rating
(239)4.3 out of 5
Market Segments
Small-Business (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansReachdesk
Star Rating
(1,036)4.5 out of 5
Market Segments
Mid-Market (65.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReachdeskSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reachdesk excels in user experience, particularly for sending gifts to prospects. Users appreciate the seamless integration with Salesforce, noting that the process is as simple as clicking a button, which enhances efficiency in their outreach efforts.
- Users say that Lob stands out for its automation capabilities, making it easy to send checks and letters. Recent feedback highlights the user-friendly setup process, with one user mentioning how straightforward it is to generate direct mail campaigns and evaluate their success.
- Reviewers mention that Reachdesk provides excellent customer support, with many users praising the responsiveness and helpfulness of the team. This level of support seems to contribute to a higher overall satisfaction score compared to Lob.
- According to verified reviews, both platforms offer similar ease of use and setup, with users finding them intuitive. However, Lob users specifically appreciate the ability to create HTML templates in Figma, which streamlines the design process and reduces guesswork.
- G2 reviewers highlight that while Lob has a strong focus on direct mail design, Reachdesk's tracking features for gifts add a layer of engagement that users find valuable. The ability to see when gifts are opened or claimed enhances the effectiveness of their outreach strategies.
- Users report that Lob's support is readily available for troubleshooting, which is a significant advantage for those who may need assistance. However, Reachdesk's higher volume of recent reviews suggests a more active user base, indicating that it may be more aligned with current market needs.
Pricing
Entry-Level Pricing
Lob
DEVELOPER
Free
Per Month
Not ready to purchase yet?
- Test Lob's Print & Mail API with zero commitments
Reachdesk
No pricing availableFree Trial
Lob
Free Trial is available
Reachdesk
No trial information availableRatings
Meets Requirements
8.9
156
8.7
823
Ease of Use
8.9
159
8.9
831
Ease of Setup
8.8
103
8.8
407
Ease of Admin
9.0
81
9.0
234
Quality of Support
8.6
140
9.0
723
Has the product been a good partner in doing business?
8.6
78
9.2
230
Product Direction (% positive)
7.6
129
8.8
753
Features by Category
Logistics
8.4
71
8.2
203
8.4
55
8.4
207
8.5
54
8.5
187
8.3
81
8.2
222
Testing & Tracking
8.1
62
8.0
167
8.0
80
8.2
207
Feature Not Available
7.3
142
Agentic AI - Direct Mail Automation
Feature Not Available
6.4
20
Feature Not Available
6.1
18
Feature Not Available
7.0
20
Feature Not Available
6.1
18
Feature Not Available
6.1
22
Feature Not Available
6.8
18
Management
7.5
14
Not enough data
8.0
19
Not enough data
Functionality
8.2
24
Not enough data
8.8
24
Not enough data
7.8
16
Not enough data
7.8
13
Not enough data
Platform Basics
Not enough data
8.1
145
Not enough data
8.1
140
Not enough data
8.7
154
Not enough data
8.3
143
Reporting
Not enough data
8.5
150
Not enough data
7.8
133
Platform Additional Functionality
Not enough data
8.1
119
Not enough data
8.5
133
Not enough data
8.3
130
Not enough data
7.8
97
Not enough data
7.7
86
Not enough data
7.7
91
Not enough data
7.9
103
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Agentic AI - Account-Based Orchestration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.8
328
Not enough data
8.5
299
Platform Data
Not enough data
7.9
267
Platform Additional Functionality
Not enough data
8.1
262
Not enough data
7.9
262
Rewards & Incentives
Not enough data
8.7
125
Not enough data
8.8
122
Not enough data
8.1
115
Not enough data
8.6
114
Not enough data
8.6
114
Not enough data
8.3
112
Not enough data
8.5
114
Not enough data
8.5
111
Not enough data
8.0
107
Agentic AI - Rewards and Incentives
Not enough data
7.3
25
Not enough data
7.3
24
Logistics - Print Fulfillment
7.9
15
Not enough data
7.7
14
Not enough data
Agentic AI - Print Fulfillment Services
Feature Not Available
Not enough data
Customization - Print Fulfillment
8.2
15
Not enough data
7.2
15
Not enough data
7.3
14
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lob and Reachdesk are categorized as Direct Mail Automation
Unique Categories
Lob is categorized as Print Fulfillment Services and Address Verification
Reachdesk is categorized as Account-Based Orchestration Platforms, Account-Based Direct Mail, Promotional Product Management, and Rewards and Incentives
Reviews
Reviewers' Company Size
Lob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reachdesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.5%
Insurance
12.1%
Real Estate
11.6%
Computer Software
8.0%
Hospital & Health Care
6.3%
Other
49.6%
Computer Software
36.0%
Information Technology and Services
25.1%
Marketing and Advertising
12.7%
Computer & Network Security
3.8%
Financial Services
3.7%
Other
18.6%
Alternatives
Discussions
What does Lob do?
2 Comments
IA
We use lob mailing for mailing address validation and print automation. They also have other products.Read more
Is there a way to print postcards on higher quality cardstock?
2 Comments
MP
LOB has an Enterprise tier that does allow for variations to the standard stock quality & sizes, however this would have to be coordinated with them and I...Read more
I need to get tracking information
1 Comment
MP
Have you tested your API call outside of Zapier? What tracking info are you missing?Read more
What are the most common reactions you receive from prospects? Has anyone ever refused a gift?
1 Comment
MH
Typically prospects are pretty excited and surprised by their gifts, but we have had a few people refuse the gift due to legalities within their company....Read more
Reachdesk has no more discussions with answers
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