G2 reviewers report that PFL Direct Mail Platform excels in customer support, with users highlighting the platform's ease of use and the reliability of its service. One user mentioned, "The Direct Mail platform is easy to use and the customer support is second to none," indicating a strong trust in PFL's ability to deliver on schedule.
Users say that Lob offers a robust API that enhances flexibility for various mailing needs. Reviewers appreciate the ability to receive real-time updates on mailings, which aids in building comprehensive reporting and insights, making it a strong choice for those who prioritize integration capabilities.
According to verified reviews, PFL Direct Mail Platform is particularly beneficial for Salesforce users, as it seamlessly integrates with Salesforce and Marketo. This integration allows for efficient management of both 1:1 and 1:many sends, which is a significant advantage for teams looking to coordinate their marketing efforts.
Reviewers mention that Lob is highly accessible and user-friendly, with one user stating, "I use Lob for my job and find it amazing." This ease of access is crucial for users who need to quickly send out various packages and information to clients, showcasing Lob's strength in day-to-day usability.
Users highlight that while PFL Direct Mail Platform has a strong focus on direct mail design, Lob also provides a variety of options for users. However, PFL's design capabilities received a higher rating, with users noting the platform's effectiveness in creating tailored mail pieces.
G2 reviewers indicate that Lob has a slight edge in ease of setup and overall usability, with users appreciating the straightforward process for managing mailings. One user mentioned the ease of checking logs and verifying deliveries, which contributes to a smoother operational experience.
We use lob mailing for mailing address validation and print automation. They also have other products.Read more
Is there a way to print postcards on higher quality cardstock?
2 Comments
MP
LOB has an Enterprise tier that does allow for variations to the standard stock quality & sizes, however this would have to be coordinated with them and I...Read more
I need to get tracking information
1 Comment
MP
Have you tested your API call outside of Zapier? What tracking info are you missing?Read more
How can I tell if the PFL solution is driving results?
2 Comments
Official Response from PFL Direct Mail Platform
With our tight CRM/MAP integrations, you can track operational performance (product deliverability) and campaign performance (response rates) right in your...Read more
Do you have international shipping?
1 Comment
Official Response from PFL Direct Mail Platform
Yes, we have distribution centers in North America, Asia, India and coming soon - Europe. Read more
Can I send alcohol?
1 Comment
Official Response from PFL Direct Mail Platform
PFL can send wine and champagne to most states. We have a process in place to scrub out attempted deliveries to dry states or counties, protecting you and...Read more
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