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Compare Liveops and TTEC 
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At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Liveops
Star Rating
(14)4.3 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LiveopsTTEC
Star Rating
(14)3.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TTECSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TTEC excels in "Expertise of Team" with a score of 9.6, indicating a highly knowledgeable staff, while LiveOps has a lower score of 8.7, suggesting that TTEC may provide a more experienced team for complex projects.
- Reviewers mention that TTEC's "Technical Expertise" is rated at 9.2, which is on par with LiveOps, but TTEC's overall execution ability is noted to be more consistent, as both products scored 8.3 in "Execution Ability".
- G2 users highlight TTEC's superior "Communication Skills" with a score of 9.4 compared to LiveOps' 9.0, suggesting that TTEC may offer better clarity and responsiveness in client interactions.
- Users on G2 report that LiveOps shines in "Go Live Support" and "Training" features, which are crucial for onboarding new clients, while TTEC's offerings in these areas are less frequently mentioned, indicating a potential gap in support during initial implementation.
- Reviewers mention that TTEC has a strong performance in "Meeting Management" with a score of 9.4, which may lead to more effective collaboration and project tracking compared to LiveOps.
- Users say that LiveOps has a slight edge in "Vertical Expertise" with a score of 9.4, suggesting that it may be better suited for specific industry needs, while TTEC's score in this area is still commendable but slightly lower.
Pricing
Entry-Level Pricing
Liveops
No pricing availableTTEC
No pricing availableFree Trial
Liveops
No trial information availableTTEC
No trial information availableRatings
Quality of Work
8.6
6
8.2
10
Responsiveness
9.2
6
7.8
10
Expertise of Team
8.6
6
8.8
10
Execution Ability
8.3
6
7.3
10
Communication Skills
9.2
6
8.5
10
Professionalism
8.9
6
8.2
10
Has the product been a good partner in doing business?
9.2
6
7.8
9
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Expertise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Liveops and TTEC are categorized as Contact Center Outsourcing Services and Contact Center Consulting
Unique Categories
Liveops has no unique categories
TTEC is categorized as Outsourced Sales Providers and Digital Transformation Consulting
Reviews
Reviewers' Company Size
Liveops
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TTEC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.6%
Food & Beverages
14.3%
Telecommunications
7.1%
Retail
7.1%
Restaurants
7.1%
Other
35.7%
Retail
14.3%
Wholesale
7.1%
Translation and Localization
7.1%
Telecommunications
7.1%
Marketing and Advertising
7.1%
Other
57.1%
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